We Provide Following Services:
Maintenance Service Agreements
A Maintenance Service Agreement, provides extended warranty protection for your voice over ip or digital telephone and voice mail system. Service contracts allow you to budget all your repair expenses for the year and protect you from unexpected costs. You also get free technical support and free remote administration services if your telephone system is equipped.
More importantly, a contract guarantees you the fastest service around. Plus, you get priority scheduling for non-covered work, such as adding new phones.
Of course, the contract covers all your phones, cards, cabinets, and your voice mail system, but it ALSO covers your cable, jacks, and cords. Some companies don't cover everything.
You can buy a contract for one year or up to five years. With a business telephone system service contract you'll get the best service possible and peace of mind knowing you'll be in good hands.
Telesys will even give you a contract on Avaya, ESI, Samsung or Toshiba business telephone systems that you purchased elsewhere. Telesys offers maintenance service contracts in the DFW area.
Voice and Data Cabling
Telesys provides expert Category 3 Voice and Category 5e, 6, and 6a enhanced Data cabling as well as fiber optic cable. Whether it's in a new office or you need to add phones or computers in your existing office, Telesys will provide highly trained, courteous technicians can handle all your cabling needs at the right price.
Moves
Telesys can move your existing telephone system to another location anywhere in the country and save you thousand versus buying a whole new system. We can upgrade you to whatever new technology you need, while keeping most or all of your existing hardware.
We can even move your existing telephone and fax numbers, even if your povider has told you that you can't.
Remote Administration
Remote administration is one of the most valuable technologies available today. This allows Telesys to make programming changes or conduct diagnostics remotely, via modem or Internet, on your telephone or voice mail system. Most companies today do not have a full time IT staff or even a part time telephone system administrator. Remote administration allows Telesys to perform that task for you and if you have a Maintenance Contract with Telesys, we do it for FREE! Through remote administration, Telesys can reset mailbox passwords, change toll restriction, change ringing, perform normal software upgrades, and back up your system's database, in the unlikely case of a systems failure. This keeps your system running at it's best. No matter where you are in the DFW area, remote administration gets a certified technician to you in an instant. Telesys can provide remote administration services for Avaya, ESI, Samsung and Toshiba systems anywhere, even outside of our local service area.
Leasing / Financing
A new business telephone system can be a major expense, but it doesn't have to be. You can lease your new system and pay it off over time. Lease terms from 12 to 60 months are available and best of all, at the end of the lease you own your equipment for just $1. We can even lease to new businesses. Call today for current lease rates and terms. We also accept Visa, MasterCard and American Express.
National Accounts
For large companies with offices or stores around the country, Telephone service can be a real challenge. Different telephone systems, different vendors, different prices, it can be very difficult. Not with Telesys! We can install and service Toshiba or ESI equipment anywhere in the US. We have a network of highly qualified local vendors in every market in America. You only have to deal with your National Accounts representative at Telesys and he will handle everything. Standardize on equipment, pricing, and point of contact. And what's more, you get volume discounts and the special attention a national company needs to prosper.
T1, PRI, VoIP, DSL, and More
Sound like alphabet soup? These are called Network Services. Whether it's Voice, Data, or Internet Access, the sheer number of telecom companies and services today makes it difficult for businesses to decide what's best suited for their needs. New technologies, like Voice over IP, designed to give consumers more choices and better pricing have only added to buyer confusion.
That's why you need an expert. Whether you need POTS, Plain Old Telephone Service, or a digital T1 with voice and internet access combined, Telesys can help you manage costs and find the right provider for you. We have relationships with some of the industry's most respected carriers and we can tailor a solution to fit your needs today and grow with you tomorrow. Whether you need a regional carrier based in DFW or a national carrier, Telesys can help you find the right service to go along with your telephone system.
Training, Training, Training
The most important part of any telephone system is the installation and training. No matter how great the equipment is, if it's not installed right or you don't know how to use it, then you'll never be satisfied. At Telesys, we take our time to talk with you and walk you through the various features and options before the installation. Then, we install your new telephone system the right way. Telesys never uses sub-contractors. All of our telephone systems are installed by our own factory trained, certified technicians.
We offer unlimited user and administrator training for 30 days, so when we leave, everyone at your company knows how to use the phones and voice mail. Training is provided during the installation process by the same certified technician that installs your phone system. We don't use inexperienced trainers that come in later and don't know your specific needs or set up. We also print custom labels for all your new telephones, so every feature is clearly marked. Telesys also has phone andemail technical support if you ever need help with any of the features of your new ESI or Toshiba telephone system.
Printed Telephone Tags
Telesys professionally prints labels for your new telephones including your company logo for free. Many dealers don't or charge an extra fee. Printed labels ensure that everyone know what each and every button on your phone does. But, don't forget, you can always call Telesys technical support or arrange for additional training sessions. This is especially important for new employees.
Telesys can also have your company logo or colors printed on the tag. Accentuate your brand, build employee pride, and show off to your customers.
