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Telesys Voice and Data Blog

Telesys Voice and Data has been serving the Dallas/Fort Worth area since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Explaining Shift Shock: Why Younger Employees Leave Good Jobs

Explaining Shift Shock: Why Younger Employees Leave Good Jobs

You might have noticed that some of your younger workers are leaving your business much earlier than you might expect them to. This could be because of a phenomenon called “shift shock,” which examines employee engagement and satisfaction. Let’s consider how shift shock could potentially harm your business.

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What are My Options for Connecting a Second Monitor?

What are My Options for Connecting a Second Monitor?

Laptops are pretty great, I think we can all agree, simply due to their portability. Having said that, the one-screen situation that laptops bring with them can certainly get in the way of productivity—particularly for those who are used to using more than one. Let’s discuss why an additional display is so helpful, and what your options may be for hooking one up to your laptop.

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Strategies for Training on New Technology

Strategies for Training on New Technology

You may have been in a position where you tried to implement a technology solution in the past only to find that your staff is simply not responsive to it in any capacity. Maybe they do not see the value in the solution, or they do not understand what issues the solution resolves for your organization. To help you instill the correct mindset in your employees regarding technology, here are some training tips!

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Additional Considerations for Your Business’ Data Backup Strategy

Additional Considerations for Your Business’ Data Backup Strategy

We routinely discuss the importance of a comprehensive data backup strategy. With so many workforces incorporating remote work into their operations, making such preparations is extremely important. Let’s go over some of the key steps that you need to take to secure your business’ data from loss.

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A Brief Guide to Leading a Company During COVID-19

A Brief Guide to Leading a Company During COVID-19

Chances are your business has been affected by COVID-19. For those companies who had to shut down their operations, and are in the process of opening back up; or, the business that moved operations out of their location and had their employees work remotely and are recalling their employees, this situation is unprecedented. This month, we thought we would take a look at some of the factors surrounding this process, and how they will affect your staff.

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What You Need to Know About Technology Upgrades

What You Need to Know About Technology Upgrades

Even if we’d like it to last forever, business technology can’t possibly do so for a number of reasons. Due to the fact that businesses and their technology are constantly upgrading and changing, it’s almost a certainty that you’ll have to upgrade your technology at some point, whether it reaches its end-of-life event or just simply becomes obsolete for your organization. In fact, failing to update your infrastructure from time to time can have serious negative side-effects for your business.

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Tip of the Week: New Uses for an Old Mobile Device

Tip of the Week: New Uses for an Old Mobile Device

Once a mobile device outlives its presumed usefulness, the default assumption is that there is nothing left to do but dispose of it. However, before you do so, reconsider. There may be other ways that your device could show its utility. For today’s tip, we’ll review a few ways that an aged-out smartphone or tablet can still be handy for you (even in the office)!

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Solid Vendor Management Leads To Solid Successes

Solid Vendor Management Leads To Solid Successes

In order to function properly, any business will need to procure certain pieces of equipment. Some of this equipment will be specialized to the business’ purpose, while some will be the sort that may be more commonly found in offices everywhere. This equipment must be procured from somewhere, and this is where vendors come in--but who in your organization is responsible for your vendor management?

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Why The Cloud Should be Approached Responsibly

Why The Cloud Should be Approached Responsibly

It can be argued that your organization isn’t considered “modern” without taking advantage of truly modern technology solutions. This includes the cloud, which provides anytime-anywhere access to important information or products. This type of access--also known as Product as a Service--can help your budget by eliminating large up-front costs in favor of smaller payments more regularly. This might seem ideal for your organization, but we urge you to take a step back and think about the solution before accepting terms of service without looking for extra hidden costs.

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Tech Term: Protocol

Tech Term: Protocol

Computers use quite a lot of different types of protocol to function. In particular, the Internet takes advantage of protocol to a great degree. You might recognize terms like Hypertext Transfer Protocol Secure, Transmission Control Protocol/Internet Protocol, File Transfer Protocol, Internet Message Protocol, and Post Office Protocol. But what exactly is protocol, and why is it important?

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The Technology That Protects Your Payment Cards

The Technology That Protects Your Payment Cards

These days most consumers lean heavily on their payment cards. Whether they use credit cards, debit cards, or gift cards, consumers today are much more apt to use their card then they are to use cash. Why is this? Convenience mostly, but also there is a belief that using a payment card is more secure than walking around with a wad of cash in your pocket. Today, we will get to the bottom of the matter.

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Tip of the Week: Warning Signs of a Phishing Attack

Tip of the Week: Warning Signs of a Phishing Attack

The modern cyberattack is more of a slight of hand than it is a direct attack. With encryption protecting a lot of business data, hackers need to find ways to circumvent that technology. They often do this though phishing. This week, we will take a look at some of the warning signs of phishing to help give you a little better awareness. 

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Co-Managed IT Can Help Fast-Track Tech Integration

Co-Managed IT Can Help Fast-Track Tech Integration

Typically, when a business decides to upgrade their technology it is out of necessity. Either the business grows fast and starts to outpace the existing tech or it is burning through capital and has to find a solution to help optimize its operational efficiency. Of course, a business could very well think that some new technology will improve their profitability, or it could be mandated to change by regulation. 

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The Best Smartphones Heading Into 2020

The Best Smartphones Heading Into 2020

The smartphone has become the most utilized computing device in the world. As a result, consumers are looking for the very best of them to get the functionality they demand. The current set of flagship smartphones that are available provide all types of benefits for business, for commerce, and for networking. Today, we’re going to take a look at the best phones you can buy heading into 2020. 

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Warning Signs That Your Computer Is on Its Last Legs

Warning Signs That Your Computer Is on Its Last Legs

It is no secret that a computer that doesn’t seem to want to behave (or seems to experience constant issues) is something that most people just want to replace, no questions asked. However, by nature of how computing devices are put together, it is entirely possible that your device could simply be in need of a (much less expensive) repair.

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Why a Cloud Backup Is a Necessary Part of Your Business Continuity

Why a Cloud Backup Is a Necessary Part of Your Business Continuity

Modern businesses generate a lot of data, some of which they couldn’t really function without. This makes the prospect of data loss especially dangerous, making a data backup imperative. Today, cloud computing is seen as the premiere option in terms of data redundancy and availability. Today, we’ll look at why you want to consider storing your backed-up data in the cloud.

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Smartphone Malware Is a Serious Threat

Smartphone Malware Is a Serious Threat

We all know how important it is to protect your desktop and laptop computers from malicious threats. Installing antivirus and security software is one of the first steps you take when you get a new computer, and for good reason. An unprotected device is at great risk. With that said, a lot of users don’t think about the threats that target their most-used devices, their smartphones.

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