Telesys Voice and Data Blog

For a lot of businesses, employee mobile phone usage was once a big problem for them. There have been some businesses that actually hired someone to walk around their office telling people to get off their phones. Some businesses outlawed employee devices altogether. There probably are some businesses out there that still limit the use of these devices in their office, but for most businesses, their employees’ smartphones are now completely part of their productivity strategy. Let’s take a quick look at the shift from banned to benefit in this month’s newsletter.

Smartphones, laptops, and Chromebooks empower today’s workforce to be more mobile, and employees are often the driving force behind this. Chances are, if your business hasn’t even begun to think about your mobile IT strategy, a percentage of your staff already has.

Email is (and has been) a prime method of communication for businesses of all sizes. With email comes a whole slew of issues that are essentially synonymous with the technology; spam, information overload, phishing, and information privacy. Even Texas small businesses that only do business locally are at risk of these issues. Personal email accounts are equally at risk. Employing proper precautions and practices whenever communicating via email is very important to prevent the risk of security compromises, monetary loss, and even legality issues.

One of the most - if not the most - critical resource your business relies upon is your workforce. Your employees are what keep your operations, well, operational. As a result, they are one of your most important resources to maintain as well. They are human beings, and without the correct treatment and management, even your best employee could burn out.

Businesses are driven by processes. More often than not, these processes are fairly definitive - do this, then do that, then do the other thing - and require a set order of operations. There also happen to be a lot of these processes, which makes it important that they are well-documented so you and your employees can refer to this documentation later. Here, we’ll offer a few tips on how to best document a task.

It isn’t as though we haven't said this before but leveraging a VoIP (Voice over Internet Protocol) solution over a traditional business telephone system can bring your organization a few very clear benefits. Many of these benefits come from the advanced features that VoIP offers as add-ons. We’ll discuss a few of these features and their advantages.