Although VoIP is receiving all the "hype" and is the newest technology platform, VoIP itself is only a new way to transport a call and not the way calls are processed.
So how does it work...?
VoIP technology works by sending voice calls over the internet eliminating plain old telephone service (POTS) to make a call. Though calls can now be made over the internet, it does not eliminate the need for a phone service provider (carriers) to connect your voice calls to the outside world.
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Avaya Unified Communications
Enterprises of all sizes depend on Avaya for unified communications that improve efficiency, collaboration, customer service―and ultimately competitiveness. Unified Communications simplify the proliferation of technologies that businesses deal with every day. Our people-centric solutions integrate voice, video and data, enabling users to communicate and collaborate in real time, in the mode best suited to each interaction. This eliminates inefficiencies in communications to make organizations more productive and responsive.
ESI Communication Servers
Hosted Voice Over IP Solutions
A hosted VoIP PBX is a business phone system managed by a remote provider. See why hosted VoIP PBX systems are the fastest growing business phone system sector in the industry. With a hosted VoIP PBX, it becomes easy to access the advanced features of your phone system from a remote location. All you or your employees need to do to connect to your office PBX from anywhere is connect a pre-configured VoIP phone to a broadband Internet connection. You'll be able to immediately utilize the same digital phone tools available at the office, with no need to waste time and money on a lengthy commute.
Free IT Whitepaper
This whitepaper will evaluate the differences between traditional technical support practices and modern managed IT practices and the pros and cons of both in regards to small and medium-sized businesses.
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