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Telesys Voice and Data Blog

Telesys Voice and Data has been serving the Richland Hills area since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Protect Your Business This Year with a BDR

Protect Your Business This Year with a BDR

There is a lot on the line for any business when disaster strikes. Is your business ready for a data loss incident? Every year people from all over the world make resolutions as the new year commences; and, this year will be no different. For the business owner hoping to mitigate their exposure to downtime and client backlash in the face of an event like this, having a plan in place is essential to seeing a positive resolution to a bad situation. We’ll go through what constitutes a good backup solution, and what goals you need to prioritize to get your business in a position to succeed if it is put in a tight spot.

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Communications Are a Big Part of New Productivity Software

Communications Are a Big Part of New Productivity Software

When people find new reasons to collaborate, it typically results in something positive. There is some new software that is now making collaboration easier, while still providing people the tools they need to stay productive. These collaboration tools are changing the face of business. Today, we take a look at them and how your organization can use these new collaboration tools to move business ahead faster.

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Emerging Business Technology Innovations for 2018

Emerging Business Technology Innovations for 2018

For those who don’t know, the term information technology is an encompassment of the technology used in the facilitation of rendering, sharing, and storing data. Any piece of technology that is used to process, keep, send, and secure digital information, is considered IT. Today, we will look at some of the emerging technologies presenting solutions for businesses and individuals, alike, heading into 2019.

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Tech Term: Zero-Day

Tech Term: Zero-Day

You might hear the term “zero-day” when discussing security threats, but do you know what they actually are? A zero-day threat is arguably one of the most devastating and dangerous security issues your business could face, and if you’re not prepared, they could be the end of it.

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Which Cloud-Hosted Solutions Will Work for Your Business

Which Cloud-Hosted Solutions Will Work for Your Business

These days, many businesses turn to hosted solutions to take advantage of services that they haven’t been able to use in the past. Whether it’s because they don’t have the staff to properly look after the services or they don’t have the in-house infrastructure for it, organizations continue to take advantage of hosted solutions to varying degrees. We’ll walk you through your options for whether you should build, rent, or buy your hosted solutions to best fit your business’ needs.

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Monitoring is Essential to IT Success

Monitoring is Essential to IT Success

More small businesses today depend on their IT. If that technology isn’t working as intended, it can really stymie an organization’s ability to be effective. Our strategy of managed IT support and services can do quite a bit towards keeping a business running efficiently. Today, we’ll take a look at managed IT to see how proactive monitoring can deliver enhanced efficiency to businesses.

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Should You Outsource Your IT Project’s Management?

Should You Outsource Your IT Project’s Management?

Any project manager will tell you that there are countless issues that can get in the way of a successful implementation. To nobody’s surprise, business technology can aid project management by streamlining operations and making the entire process much easier for everyone involved. We’ll dig into the details about how project management software and value-based managed IT services can help you complete projects on-time and on-budget.

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Will You Be the Latest Business to Move Your Email to the Cloud?

Will You Be the Latest Business to Move Your Email to the Cloud?

The cloud helps many organizations expand their territories beyond simply the physical workplace. Employees can now access data and applications on any connected device. Your office can benefit considerably from cloud-based resources, with email in particular being a standout solution for the cloud.

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Powerful Conferencing Solutions Can Move Your Business Ahead

Powerful Conferencing Solutions Can Move Your Business Ahead

Many small and midsize companies are forced into spreading their resources out in order to compete with larger organizations. For those that are searching for a way to manage all the moving parts of business, having the means to communicate has to be at the top of the list. What makes it more difficult are that many organizations have a reliance on workers that work remotely. For times like this, a comprehensive conferencing strategy is important. We’ll take a look at what makes up today’s powerful conferencing solutions, and how you can use them to find more success.

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Emerging Technologies to Keep an Eye On

Emerging Technologies to Keep an Eye On

Information technology has always been a hotbed for future predictions. Whether it was Marconi’s grand plans for wireless communications or the bold prediction that every person would be carrying around a computer that fits in the palm of their hand, the future always looks bright when new technologies are considered. But, what does the immediate future of information technology hold?

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Can You Use Help with Your Customer Relationships?

Can You Use Help with Your Customer Relationships?

Understanding what your customers need is a crucial first step toward improving the way your organization communicates with them. They expect a certain level of service, so how can you make sure to maintain it while still leveling with them on what they require of your business? A customer relationship management software, or CRM, is invaluable toward this end.

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Tech Terminology: Bookmark

Tech Terminology: Bookmark

The Internet is home to a vast amount of knowledge. Undoubtedly you’ll find yourself revisiting certain sites more often than others to take advantage of the information contained within. Thankfully, the bookmark system is a great way to make this happen, giving users an easy and efficient way to navigate back to frequently-visited websites.

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Investigating the Value of Managed IT Services

Investigating the Value of Managed IT Services

Managed IT services can present a lot of benefits for small businesses. Since not many smaller businesses can afford to staff expert IT technicians, managed IT services are an attractive alternative that allows an organization to get the IT support and management they need to keep their business running efficiently. Today, we’ll go over all the benefits a managed service provider can present a small business,and just how a MSP delivers significant returns on your IT support investments.

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Disasters Aren’t Always Caused By Disasters

Disasters Aren’t Always Caused By Disasters

Disasters are a very real possibility that businesses have to deal with, but not all disasters come in the form of a flood or fire. You can predict weather effects that can create problems for your business, like thunderstorms and ice storms that bring down power lines, but you can’t possibly predict when and how your organization will suffer from a data loss incident. We’ll discuss in-depth how your business can save itself the trouble of dealing with cyberattacks and user error--particularly in regard to data backup and disaster recovery.

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Data Security Issues of 2018

Data Security Issues of 2018

Each year there are changes that need to be made in the way that organizations manage their IT security. In 2017, ransomware burst on the scene in full force, and cyber security strategies reacted, coming up with fully managed security platform that remediate issues better, and cost organizations far more than they would have spent on IT security just a short time ago. In 2018, the same problems persist, while other developing technologies threaten the natural order of things. Today, we will look at how cybersecurity is being approached in 2018.

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Protect Your Business From Phishing Attacks

Protect Your Business From Phishing Attacks

Spam is a major hindrance when running a business that relies on email, but it’s easy to protect your employee’s time from the average spam messages with the right technological support. Unfortunately, hackers have adapted to this change and made it more difficult to identify scam emails. More specifically, they have turned to customizing their spam messages to hit specific individuals within organizations.

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If Productivity Is a Constant Battle, Consider Using Mercenaries

If Productivity Is a Constant Battle, Consider Using Mercenaries

The business landscape can be unforgiving. It can be filled with landmines that slow progress to a crawl and blitzes that send your head spinning. If you were to compare the business world to history's great battles, technology solutions are a business’ weapons. They are the tools used to make the everyday grind possible. The more advanced an army’s technology, the bigger the edge they have over outfits that don’t have that technology...as long as it works as intended.

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Smaller Practices are Choosing Cloud-Based EHR

Smaller Practices are Choosing Cloud-Based EHR

The medical field has spawned all kinds of new technology that takes patient care to the next level. Regulations demand that even smaller practices need to make the jump to electronic medical record systems (also known as electronic health records). These EMR/EHR solutions provide an interface that give providers and patients a way to keep themselves connected to each other--a tool to promote a more efficient delivery method for these services. We’ll take a look at these EMR and EHR solutions that are hosted in the cloud, giving your organization more information to make an educated choice on implementing this software.

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Tech Term: Hacker

Tech Term: Hacker

The term “hacker” is possibly one of the best-known technology-related terms there is, thanks to popular culture. Properties like The Girl with the Dragon Tattoo and the Die Hard franchise have given the layman a distinct impression of what a hacker is. Unfortunately, this impression isn’t always accurate. Here, we’ll discuss what real-life hackers are like, and the different varieties there are.

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Proactive IT Monitoring Pays for Itself

Proactive IT Monitoring Pays for Itself

Every business has some sort of management tasks that requires foresight, and staying up on them can keep headache-inducing situations from constantly causing downtime and costing you time; and, make no mistake, time is money. Being more proactive not only provides sound strategies, it can really mitigate the amount of problems you have to deal with. As we describe what it means to be proactive, and how that strategy will almost always help you save money, consider how you are implementing a proactive approach to your business.

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Don't be Afraid to Replace Got an older PC that's causing you a lot of issues? Older technology is typically more expensive to run, and after a while, it's cheaper to simply buy a new desktop than it is to continue pouring money into something that always seems broken. It's a great time to buy wo...
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