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Telesys Voice and Data Blog

Telesys Voice and Data has been serving the Dallas/Fort Worth area since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Is Automation Really a Threat for Workers?

Is Automation Really a Threat for Workers?

Automation has helped many businesses improve their output and efficiency, but what is the cost to the people that work for these organizations? Many systems rely on the autonomy of artificial intelligence systems to keep certain tasks and workflows on point. Automation could replace up to a quarter of the current workforce in the next ten years, so people are naturally skeptical and worried about how safe their jobs are going to be with more and more businesses utilizing software automation. 

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The Help Desk Keeps Business Running Smoothly

The Help Desk Keeps Business Running Smoothly

When there’s a computer problem, downtime ensues, and productivity suffers. It’s really that simple. Your staff isn’t running on all cylinders because they are always having to restart, the software they need isn’t working properly, or they simply forgot their password.

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Knowing Your Technology Means Knowing What to Expect

Knowing Your Technology Means Knowing What to Expect

For most businesses, inventory is a big deal. That’s why it is so surprising that many of the same businesses that depend on their inventory and supply chain fail to properly inventory their technology. This month, we’ll discuss the importance of keeping a technology inventory.

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A Look at Modern Networking

A Look at Modern Networking

There are times when people take their technology for granted. One of the most under-the-radar, yet still critical parts of a business’ technology infrastructure is the networking equipment. By this we mean the hardware that connects your business to the Internet and to your network. We are talking cables, switches, and routers. This month, we will take a look at typical office networking found in 2020 and the technologies that are primed to replace them. 

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Solid Backup Helps Build Continuity

Solid Backup Helps Build Continuity

With a lot of business owners being extra cautious about their spending and doing what they can to prevent unexpected interruptions they are doing everything they can to prevent data loss. This month, we thought we would tell you how data redundancy can help towards this goal.

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More Effective for Business: Wireless vs Wired

More Effective for Business: Wireless vs Wired

Businesses’ data needs are rapidly changing. Today, data security is a pressing issue. Unfortunately, the amount of dangerous threats are expanding as well and it is important to ensure that any technology moves you make don’t end up putting your business in harm’s way. This month, we’ll talk about the pros and cons of wiring up your computer network. 

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Bad Situations Can Come Down On Your Business Through Phishing

Bad Situations Can Come Down On Your Business Through Phishing

For the past several years, ransomware has been a major thorn in the sides of businesses. Hackers that were once known for “hacking” into networks, changed tactics when encryption just got too strong. Today, these “hackers” use confidence tactics to gain access to accounts. Once they’re in, their strongest tool is ransomware. Let’s look at what makes ransomware so dangerous and how your company can combat the constant attacks that come your way. 

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Technology Improvements Give Your Businesses a Leg Up

Technology Improvements Give Your Businesses a Leg Up

In today’s business, technology seems to be advancing at an alarming rate. Just when you think you’ve got the latest and greatest tech; something is developed that makes your new tool seem antiquated. Nowhere is this more evident than in the management of your IT.

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Useful Gadgets for the Remote Worker

Useful Gadgets for the Remote Worker

Before 2020, remote work was already growing, albeit much more slowly than we see this year (for obvious reasons), but now that just as many workers are working from home (or have the option to work remotely) as are working in the office, we’re beginning to see that it is a functional business model. With many remote workers fairly new to it, we thought we’d see what gadgets members of the Gig Economy are using. 

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Unify your Communications and Improve Efficiency

Unify your Communications and Improve Efficiency

Cloud computing is as popular as ever with 80 percent of businesses now using some form of it. Today, you can get about any type of business computing in the cloud, but one of the most valuable solutions that most businesses can use is found in the communications sector. This month we’ll talk a little bit about how a hosted VoIP platform can be one of the most useful solutions for your business. 

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Business Continuity Planning a Must

Business Continuity Planning a Must

When considering a continuity plan for your business, you need to consider some scenarios that may not ever happen. This is called risk management and it is the basis of keeping your business up and running regardless of the situations that it encounters. This month, we thought we would outline some of the variables that need to be addressed when creating a comprehensive business continuity plan. 

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Cybersecurity Basics Explained

Cybersecurity Basics Explained

Over a quarter of all data breaches happen to small businesses. The cost of a data breach, well, it sure isn’t worth it. To keep your business’ data and infrastructure free of threats and relatively secure, small businesses will need a combination of useful technology tools and well-designed strategies. Let’s take a look at several steps your small business can take to secure itself from digital theft.

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Your Business Needs a Well-Structured Mobile Device Policy

Your Business Needs a Well-Structured Mobile Device Policy

Smartphones are basically the most popular piece of technology ever. They can be used for much of the computing that people deem necessary. It’s no surprise that since they pay over $1,000 for these devices that your employees are going to take them everywhere, including your office. There was a time when employers were horrified by this fact, but today smartphones can just as easily be used for work as they are for distraction. 

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Data Services Your Business Should Be Using

Data Services Your Business Should Be Using

Your business’ data is one of its most important assets. Today, there are ways to utilize data to help build a better business. Let’s take a look at the data services that are designed to help the modern business get the most out of this resource. 

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Structure Your Backup Platform to Your Business’ Needs

Structure Your Backup Platform to Your Business’ Needs

There are a lot of different ways that companies and organizations approach data backup, ranging from backing up everything to backing up literally nothing (which we do not recommend). In many ways, backup is simply a form of insurance—the difference being that you’re investing in a solution to a problem, rather than a means to cover your business’ damages.

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Cyberattacks Have Gone Way Up Since the Pandemic Started

Cyberattacks Have Gone Way Up Since the Pandemic Started

We’ve been predicting it, and feeling it, but now the numbers are in. Officially, cybersecurity attacks have increased significantly since the start of the COVID-19 crisis - in particular the lockdown.

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A Brief Guide to Leading a Company During COVID-19

A Brief Guide to Leading a Company During COVID-19

Chances are your business has been affected by COVID-19. For those companies who had to shut down their operations, and are in the process of opening back up; or, the business that moved operations out of their location and had their employees work remotely and are recalling their employees, this situation is unprecedented. This month, we thought we would take a look at some of the factors surrounding this process, and how they will affect your staff.

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Think Of Managed Services as Healthcare for Your IT

Think Of Managed Services as Healthcare for Your IT

When you feel under the weather you visit the doctor, they examine you and prescribe a remedy. It’s a pretty simple process; and a relationship that is important to maintain your health. A managed service provider functions the same way for a business. Let’s take a look at the similarities.

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Are You Wasting Money in the Cloud?

Are You Wasting Money in the Cloud?

The cloud has proven to be an extremely useful tool for modern businesses. Not only does it provide anywhere-anytime access to applications, processing, storage, and more, it also delivers those products as a service, allowing an organization--or an individual--to budget for recurring costs rather than major upfront ones. This provides your organization with functional, supported, and secure computing environments that eliminate a lot of the support costs that traditional computing environments require. It sounds like a perfect scenario for small and large businesses alike, but things aren’t always what they seem, as a lot of cloud users have found that they have incurred several hidden costs by using cloud platforms. Today, we take a look at these hidden costs. 

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4 Tools that Every Small Business Should Use

4 Tools that Every Small Business Should Use

The key to running a successful small business is keeping costs down and production/service delivery efficient. This is easier said than done. Some tools have been developed to boost productivity and efficiency while others are built to eliminate downtime and manage risk. Let’s take a look at some of the technology your business should be using.

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