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Telesys Voice and Data Blog

Telesys Voice and Data has been serving the Dallas/Fort Worth area since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Voice over Internet Protocol is a Valuable Tool

Voice over Internet Protocol is a Valuable Tool

With the cost of doing business rising, it is no surprise that the decision makers at many organizations are looking to save a bit of money where they can. The cloud has proven to be a particularly popular way of doing so - especially through its replacement of traditional telephony with advanced communication methods, like hosted VoIP

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Improve Your Business’ Communication with VoIP

Improve Your Business’ Communication with VoIP

Traditional telephone systems used to be necessary to getting work done in the office and communicating with clients, but in today’s business world, with access to plentiful cloud-based options and the world’s resources at your fingertips, you have other potential assets to pull from. By utilizing a Voice over IP phone system, you too can free yourself from the clutches of telephone companies and move your organization in the right direction.

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3 VoIP Features That Have Operational Benefit

3 VoIP Features That Have Operational Benefit

It isn’t as though we haven't said this before but leveraging a VoIP (Voice over Internet Protocol) solution over a traditional business telephone system can bring your organization a few very clear benefits. Many of these benefits come from the advanced features that VoIP offers as add-ons. We’ll discuss a few of these features and their advantages.

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VoIP Is the Leading Choice for Business Communications

VoIP Is the Leading Choice for Business Communications

Few technological assets are as important in today’s business world as a working telephone solution of some sort. While its form has changed considerably over the years from a traditional handset terminal to a desktop application or mobile device, its functionality remains largely the same. In some ways, it’s even better and more improved, offering unprecedented opportunities for businesses to revamp their entire communications infrastructure.

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Do You Have a Unified Strategy to Your Business' Communications

Do You Have a Unified Strategy to Your Business' Communications

Communication is one of the cornerstones on which your business functions, and without it, you will find that going about your daily duties is considerably more difficult. Communication is one of the many ways your organization accomplishes both major and minor tasks, so you want to pay especially close attention to how your business handles phone calls, email, and even mobile devices--both in and out of the office.


Unified communications include several solutions that your organization can use to stay connected, including a unified email solution, mobile device strategy, and a telephone solution. All of these types of solutions should be built around today’s expectations of mobility and flexibility. Here are some of the ways your business can build out a unified communications system that improves connectivity.

Email
Email has long been a staple of business, but how do your employees use it? Do they access it on multiple devices? Do they use the same email service (Hint: They should)? An employee who prefers Gmail over Microsoft Outlook might decide that they would rather use the solution they are most comfortable with. This is an issue, as it spits in the face of your attempt at unified communications.

Email is most useful when it’s kept to your preferred email solution, so you should ensure that your organization is prepared to spend time on training employees how it works. The solution you choose should be one that can be used on several different devices so as to provide your employees with maximum choice in how they use the email system. If you’re worried about hosting your email server, Telesys Voice and Data can help you out with that, too.

Mobile Device Management
Mobile devices are all over the place now, and your business could benefit from having them become a part of your infrastructure. However, they need to be managed properly, as the more apps have access to your business’s data, the more exposure it gets to potential threats. You need to make sure that you’re prepared to handle this influx of mobile devices if you’re hoping to provide a truly unified communication infrastructure for your organization.

Beyond compatibility, you want to make sure that your organization is prepared to handle lost or stolen devices, fraudulent apps, and other security risks. Telesys Voice and Data can help you whitelist and blacklist apps, as well as remotely wipe lost or stolen devices. This helps you keep your data as safe as can be.

Unified Voice over IP
Traditional telephone solutions don’t take the flexibility of the modern business in mind. Landlines tend to bundle together services with little flexibility, leading to organizations overpaying for services that they don’t need. If you’re paying for services that you don’t need, you’re wasting assets that are better spent elsewhere. Furthermore, you’re limited to taking calls on your work phone in your office, hampering your ability to be productive while out of the office or on a business trip.

A Voice over Internet Protocol (VoIP) application is one of the best solutions an organization can implement, as they often work across multiple types of devices and work from a shared database of contacts. Your workers will always have access to client information, even when they aren’t in the office. Employees have the option of using their smartphone, desktop, or traditional handset. Having VoIP makes using Unified Communications so much easier for businesses.

To learn more about unified communications solutions, reach out to Telesys Voice and Data at (800) 588-4430.

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Can You Stay Productive In the Face of Constant Distraction?

Can You Stay Productive In the Face of Constant Distraction?

The modern office is filled with distractions, and that’s to say nothing about the everyday user’s life. With so many devices and notifications interrupting focus for users all over the world, it’s more important than ever before to have a strategy for how to deal with these issues and become as productive as possible in the workplace. Today, we’ll be discussing some of the biggest distractions in the workplace and how your employees can overcome them.

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Tech Terminology: The Dark Web

Tech Terminology: The Dark Web

Deep web and dark web. What’s the difference? Perhaps you’ve been using these words interchangeably. The dark web has a reputation for being the most toxic place on the internet, and for quite a few good reasons. Today we will dive deep into the dark web and why this reputation has been formed.

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