Telesys Voice and Data Blog

As you prepare to travel, remember that your digital security strategy needs to be as agile as you are. While advice like using strong, unique passwords and employing a VPN on unsecured Wi-Fi are helpful, professional data on the move has grown more complex. Today, we offer key security strategies that go beyond the usual to help you travel with greater digital confidence.

Every business owner understands the concept that time is money, but are you one of the few who know exactly how and where it is chipping away at your bottom line? One thing that is often cited is productivity, or often, the lack thereof. We believe that understanding these numbers is the first step to mastering them.

We’ve all felt that mini-panic that happens when our personal technology glitches. Not a great feeling. That’s just if your microwave is on the fritz, or your smartphone fell in the toilet. We all depend on multiple devices each day, but for a business owner who is responsible for so much, technology failure really isn’t an option. This month, we thought we’d go into how technology outages can impact a business to give you a better perspective of just how much is at stake.

You might remember the good old days of software, and by “good old days,” we mean “good old days of tedium, installing software on computers one by one.” 

Software as a Service, or SaaS for short, has put an end to those days and has made way for better options for SMBs. Today, we want to look into these subscription-based tools and showcase their benefits.

Is the steady hum of your office printer the soundtrack to shrinking profits? For many businesses, the hidden costs associated with printing—paper, ink, toner, maintenance, and even the time employees spend managing physical documents—add up to a significant expense.

At Telesys Voice and Data, we specialize in proactive business technology support, and we often see companies bleeding money through unnecessary printing. There is a powerful solution: a Document Management System (DMS).

An expiration date helps to make sure you aren’t buying fast-turning foods at the grocery store, and now, the technology industry is making strides to establish a similar standard. A new industry report recommends new legislation pushing for End-of-Life (EoL) disclosure, which would, in theory, allow businesses and consumers alike to make more informed purchasing decisions. What does this mean for your business?

Your Point of Sale (POS) system does more than ring up sales, it’s the control center that keeps your entire operation running. From processing payments to managing inventory and generating reports, it plays a vital role in your daily business flow. Like any technology, a POS system can get old, glitchy, or just fall behind. If you’ve been questioning whether yours is still doing the job, here are five clear signs that it’s time to move on and upgrade to something better.

The entire purpose of modern IT is to improve the processes that work requires us to do. Today, we wanted to address a few business priorities—productivity, cybersecurity, and accessibility—that the right tech can help you accomplish, explicitly exploring how different tools can contribute to your success.

Absolutely nobody likes dealing with passwords. They’re annoying, hard to remember, and yet, somehow, hackers seem to have no problem cracking them. That’s where password managers come in. They take the stress out of remembering a hundred different logins while keeping your business secure. If you’re still relying on sticky notes or using the same password for everything so you can remember it, it’s time to make the switch.

Running a small business is no easy feat, especially when it comes to managing supply chains. You’ve got to keep track of suppliers, shipments, inventory, and customer demands—all without losing your mind. Luckily, technology is here to help. Let's break down some of the key tech tools that small businesses are using to make their supply chains smoother and more efficient.

Artificial Intelligence is one of the most disruptive and innovative technologies that has come down the line in a decade. It can do things in minutes that would take people hours or days. It will only get more sophisticated from here. Unfortunately for business owners, the use of AI can mean that sometimes you lose sight of just how valuable your human employees are. This month, we take a look at why human employees can be an important part of keeping your automated tools in check. 

A new year is a great chance to look at what your business is doing well and where it can get better. Your technology is one area where there’s usually room for improvement. If you’re thinking about adding new tech this year, here are four questions to help make it a success.

Business technology can sometimes seem like a hedonic treadmill: you maintain a baseline level of operation with your IT, but it will inevitably fail, leaving you in the tough situation of having to replace it. Today, we want to help you get ahead of the curve a bit with a technology needs assessment. We’ll discuss the benefits of a needs assessment, as well as what it focuses on both now and in the future.

In business, innovation and productivity go hand-in-hand. When you think outside the box, you open up new ways to get things done faster, smarter, and more effectively. In this month’s newsletter, we thought we’d discuss five innovative strategies to help your business reach new levels of productivity.

Artificial intelligence, or AI, has upended the way that we discuss technology in business, society, and individual everyday life. While we mostly focus on the benefits of the technology, there are many downsides to consider as well. That’s what we’d like to discuss today; how AI has a dark side to it that potentially requires regulation.

Have you ever searched for something on Google, played a game that remembers your high scores, or checked your Instagram messages? These apps feel smooth and efficient thanks to something called a Database Management System (DBMS) working quietly in the background. In this month’s newsletter, we’ll explore what a DBMS is, how it works, and why it’s essential for creating a seamless user experience.

Using AI is all the rage these days. Seemingly every opportunity software developers have to add some type of AI or machine learning technology into their offerings is being taken; not only for the benefits that it gives their customers, but also for the marketing clout it immediately provides. This month, we thought we’d go into some of the ways AI is helping create more dynamic software and if it really provides end user value or if it’s kind of a red herring used by developers to position their products better in a more competitive market.

For the longest time, smartphone manufacturers looked to develop devices that came with unique features in all different manners of form factors. Nowadays, however, there are very few phone manufacturers and those that are left have pretty much decided, for now, what the smartphone would look like. Even the ones that fold in half look and function pretty much the same. In this week’s blog, we will take a look at the declining innovation in the smartphone market and why it may not be a bad thing.

Downtime can be lethal to businesses, not only because too much can lead to failure, but it can easily waste a lot of your team’s time as everyone shifts gears to find a solution. This is why is it best to avoid it as often as possible.

That’s why we’re discussing three of the most prevalent causes of downtime, and what you can do to prevent them.

Streamlining communications for small businesses can significantly boost efficiency and elevate overall performance. However, achieving this isn’t as simple as just deciding to implement it. This month, we’ll explore some key advantages that a unified communications platform can offer.