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Telesys Voice and Data Blog

Telesys Voice and Data has been serving the Dallas/Fort Worth area since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Useful Gadgets for the Remote Worker

Useful Gadgets for the Remote Worker

Before 2020, remote work was already growing, albeit much more slowly than we see this year (for obvious reasons), but now that just as many workers are working from home (or have the option to work remotely) as are working in the office, we’re beginning to see that it is a functional business model. With many remote workers fairly new to it, we thought we’d see what gadgets members of the Gig Economy are using. 

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Is Your Workforce Engaged?

Is Your Workforce Engaged?

Today, there is a lot to consider about how businesses handle mobility. Think about it, today it isn’t surprising when someone pulls up work-related content on their phone outside of work hours. It’s just part of their job. This shift is relatively new, and needs to be examined to see if the pros outweigh the cons for the employee, but also for the business.

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Vendor Management Saves You Time and Money

Vendor Management Saves You Time and Money

The small businesses that rely on technology typically logs a lot of phone time with technology vendors. Decision makers that may not know more than the average person about IT can be left making important technology decisions when they think they are just making financial decisions. Today, we’re going to explain how they are different and what your next step is. 

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Is HealthCare IT Improving? In a Word: Absolutely

Is HealthCare IT Improving? In a Word: Absolutely

Improvements in technology have allowed us to come a long way since the days of our ancestors, which is made exceptionally clear by our developments in the realm of healthcare. There are so many ways that healthcare providers can use information technology to their advantage, so we’ll cover a select few here.

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Holy Moly It’s 2020: 50 Years of Technology

Holy Moly It’s 2020: 50 Years of Technology

Today is the first day of the third decade of the 21st century. For some, it’s just another year, but for others it seems almost impossible that we’ve reached this point without floating cars and manned missions to Jupiter. Fifty years ago, some of the technology that is used in the course of doing business was simply fiction or conjecture. We thought it would be neat to take a look at some of the technological changes made since 1970.

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Taking a Look at a Manufacturer’s IT

Taking a Look at a Manufacturer’s IT

Manufacturing products is still a major part of the western economies; and, like other businesses, manufacturers are using information technology to fuel and manage their supply chains and business processes. We’ll take a short look at what IT manufacturers use, and how it helps them forge their business ahead.

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Innovations in Your Office’s Technology Can Bring Big Benefits

Innovations in Your Office’s Technology Can Bring Big Benefits

Technology innovation in the workplace is something that is constantly shifting and changing, depending on what’s hot at any specific time. These days, it might seem like office technology innovation is stagnating, but we assure you that it’s still constantly improving. We’ll walk you through some of our favorites to improve data accessibility and workplace productivity as a whole.

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3 Reasons You Want Experts Handling Your IT

3 Reasons You Want Experts Handling Your IT

For a moment, I want you to stop and consider something: Who do you turn to when your business’ toilets suddenly stop working? Who do you call for when the lights stop working? Most likely, an expert… so if you turn to the pros for these needs, why would you do anything different for your IT?

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Technology is Helping to Build Better Employee Engagement

Technology is Helping to Build Better Employee Engagement

An engaged employee will be invested in the future of your company, as well as their own future that they can see within your business. Unfortunately, research showcases that the numbers don’t look so bright for employee engagement in the workplace. According to a 2015 poll from Gallup, only about 30% of employees find themselves engaged in the workplace, while about 50% say they aren’t engaged with their work, and 20% claim to be actively disengaged by their workplace.

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Small Businesses Using Emerging Technologies to Get Ahead

Small Businesses Using Emerging Technologies to Get Ahead

If your business uses technology to be more productive and efficient, you know that as soon as you buy a piece of new technology, there is another one right behind it that has more power, or better features. This is true for consumers as well. This constant innovation is what has made technology a viable option for many small businesses. After all, if computers hadn’t been innovated on constantly, they’d still be the size of a room (or wouldn’t exist at all).

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What You Need to Know About Technology Upgrades

What You Need to Know About Technology Upgrades

Even if we’d like it to last forever, business technology can’t possibly do so for a number of reasons. Due to the fact that businesses and their technology are constantly upgrading and changing, it’s almost a certainty that you’ll have to upgrade your technology at some point, whether it reaches its end-of-life event or just simply becomes obsolete for your organization. In fact, failing to update your infrastructure from time to time can have serious negative side-effects for your business.

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Emerging Business Technology Innovations for 2018

Emerging Business Technology Innovations for 2018

For those who don’t know, the term information technology is an encompassment of the technology used in the facilitation of rendering, sharing, and storing data. Any piece of technology that is used to process, keep, send, and secure digital information, is considered IT. Today, we will look at some of the emerging technologies presenting solutions for businesses and individuals, alike, heading into 2019.

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Tech Term: Zero-Day

Tech Term: Zero-Day

You might hear the term “zero-day” when discussing security threats, but do you know what they actually are? A zero-day threat is arguably one of the most devastating and dangerous security issues your business could face, and if you’re not prepared, they could be the end of it.

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Emerging Technologies to Keep an Eye On

Emerging Technologies to Keep an Eye On

Information technology has always been a hotbed for future predictions. Whether it was Marconi’s grand plans for wireless communications or the bold prediction that every person would be carrying around a computer that fits in the palm of their hand, the future always looks bright when new technologies are considered. But, what does the immediate future of information technology hold?

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Varieties of Smart Tech to Consider

Varieties of Smart Tech to Consider

How often do you see smart technology in headlines? The term is thrown around a lot, and it’s because there are countless products circulating in both the consumer and business environments. These connected devices range from smart forks to smart cars, so you can imagine that there are a fair number of useful (as well as useless) applications of this technology. How has it changed in recent months, and what will smart technology look like in the future?


For Your Person
Smart products are produced for a variety of reasons with one of the more practical ones being monitoring your physical wellbeing. One of the best and most recognizable devices for this purpose is Fitbit, which has ushered other companies dedicated to health monitoring devices through the door. Health bracelets, watches, and smart fabrics all contribute to this trend of connected devices encouraging people to care more about their health using technology.

These devices contain microprocessors, sensors, and energy sources, and they contain the hopes and dreams of engineers who have worked tirelessly to create some of the most compact technology solutions on the market today. These devices are so useful that there were 125 million wearables shipped in 2017 alone. Here are some of the most popular smart technologies on the market today:

  • Fitness trackers: The most simple fitness trackers can count your steps and estimate calorie loss, as well as distance traveled, sleep quality, and speed.
  • Smart watches: Some smart watches can track fitness information, as well as other features that work with other apps on your mobile device.
  • Smart clothes: As you might imagine, most smart clothes are typically designed for use with fitness. There are self-cooling shirts that react to your body temperature, as well as yoga outfits designed to help your yoga posture.

For Transportation
Automobiles have also made great strides in smart technology. You’ll see cars that offer everything from heads-up displays to screens that can showcase all kinds of content. Some cars are even capable of driving themselves, though this is a technology that’s still developing. The concept, however, is that connected technology is fueling future transportation initiatives. It’s thought that in the future, this will be a major part of the automobile industry.

Technically, smart technology in cars has been being used since 1996. Every single car that has been manufactured since has a built-in on-board diagnostic system. This helps mechanics understand some of the intricacies of vehicles by accessing data stored by the computerized system. You may have even used some of these diagnostic tools yourself when you see your Check Engine light turn on.

Some smart enhancements go beyond the practicality of diagnostics and simply make the user experience better. There are navigation systems designed to help users make their way to their destination, as well as control interfaces for temperature, media, and gear status. There are cameras that activate while your vehicle is in reverse to help drivers safely back up, as well as side-sensors to detect when something is a little too close for comfort.

Augmented reality could also make a move on smart cars. Windshields and rear-view mirrors with augmented reality can (and likely will) become standard features on new automobiles. Google and Apple have begun to design devices for integration with these smart car features, allowing for a consistent connection for use with music or other media.

For Your Home
Most smart devices are designed of use in the home. There are some that have no business being connected, but there are others that are designed to save on energy costs and other practical uses. The most popular smart devices include Amazon Echo and Google Home. Since they can perform multiple different roles and control certain devices, they are quite helpful. Other devices used in the smart home include locks, cameras, lights, thermostats, and anything else that can be controlled digitally through a smartphone app.

Several of today’s most used appliances come with smart technology installed, including refrigerators, ranges, faucets, washers, dryers, dishwashers, vacuums, and so much more. Questions have arisen about the practical use of many of these smart appliances, but their major draw is that they get smarter and more efficient depending on how they are used. They can lead to lower energy costs in the long run and effectively offer value for a longer length of time than a normal device. Just about all smart technology has this principle in mind.

While smart technology generally comes with a higher price tag than usual, this is only because it hasn’t become mainstream yet. Once more of these devices flood the market, the price of it will drop considerably. How will your organization leverage smart technology in the future? To find out, reach out to the IT professionals at Telesys Voice and Data.

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Why Nanotechnology is the Next Big Thing

Why Nanotechnology is the Next Big Thing

One of the primary goals of technology development has long been to make technology as small as possible, while simultaneously improving its performance. The result of these efforts is the field of nanotechnology, which is now applied in a variety of uses.

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Why Businesses and Government Approach Technology Very Differently

Why Businesses and Government Approach Technology Very Differently

When security and efficiency are some of the biggest benefits to updated information technology, it sounds that IT is something that a governing body should prioritize internally. However, many governments have trouble doing so, oftentimes to their own detriment. Why is that, and what can a business learn from this phenomenon?

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Failing Technology and Your Data

Failing Technology and Your Data

The sad truth about computers is that when they inevitably break, you have to get them fixed; or, you have to order a new one. When PCs started to be utilized for mass productivity, however, businesses had to find a better way. It’s been years since the first managed services provider hung out their shingle, and over that relatively short time the managed services industry has grown to be a $150 billion-a-year industry. The combination of IT becoming an important part of nearly every business resulted in the obvious demand for affordable IT support. This trend has seen many businesses cutting IT staff to make way for outsourced managed services, and all it provides. A problem that both businesses, and the MSPs that they hire, face is that computers eventually break.


For years now businesses have had to set aside capital to fix and replace their information systems; capital that could be better served invested elsewhere. Managed services tries to put a flat rate on every piece of IT you need managed and comes up with a consistent billable figure that not only allows a business to plan their operational IT budget more accurately, but allows them access to the expertise they may have lacked without a dedicated IT administrator. MSPs form of proactive maintenance can go a long way toward providing the kind of longevity that any organization would want from their hardware; but, while we can do a lot to protect your systems from failure, there’s no way to definitively know when a piece of hardware is going to fail.

When technology breaks, it leaves a hole in your functioning business that has a cost attached to it. If it's a switch or a router, or even a workstation that needs to be replaced, it’s cheap enough. The cost to replace an in-house enterprise server, however, is between $5,000 and $20,000 dollars. Couple that with the fact that hardware prices that had been dropping for a decade have begun to rise, it suggests that it won’t be getting cheaper to replace a physical server unit anytime soon. At Telesys Voice and Data, we like to think of ourselves as solution providers, and today there are more options than ever for the housing, management, and maintenance of an organization’s computing infrastructure, including storage and applications.

When your server is about to fail, and you need a new one, buying a new one has to be a no-brainer. So how do you go about it? How do you get the data from the old hardware to the new hardware? What about networking? With so many factors to consider, relying on the experts is a must. If you have in-house technology professionals, they probably have this process worked out as to not cause the business a lot of additional problems. After all, a failed server carries with it enough anxiety without the additional fear that goes with not being able to do the work that is required to sustain profitability. But, if you don’t have dedicated IT personnel on staff, the process might get a little overwhelming.

Let’s assume that (for this example) your organization’s file server is about to fail and you don’t have any contingency in place. What variables do you need to consider?

  1. Are you backed up?
  2. Do you have failover?
  3. In-house or Cloud
  4. Migration plan: RTO & RPO
  5. Functionality and Security

Are You Backed Up?
Has your organization put in place a backup function? Before we start in on a new server, every business should be utilizing a comprehensive backup and recovery system. Not only do you protect your data (one of the most lucrative assets your business has), but it also gives you failover options that many organizations might not have. Our Backup and Disaster Recovery system features incremental backups and the ability to use the device as a failover server, so your business isn’t dealing with sustained downtime while you replace or repair your server.

Do You Have Failover?
A failover system is a system in place that allows you to protect your organization from system failure. By having a system to continue to access critical data, you can keep business moving while you replace or repair vital hardware. As stated above, our BDR gives temporary failover server capabilities to ensure the smoothest transition you can expect.

In-House or Cloud?
The big decision many businesses have to make nowadays is where to host your server. There are pros and cons to moving your infrastructure to the cloud, as today a well-designed-and-implemented cloud server is often more beneficial depending on the needs of your organization. The average business has multiple servers, so when one is on the verge of failure (or fails outright) and you are forced to use your failover platform as a temporary server, considering a move that will allow you to manage to get the server up and running again efficiently has to be a consideration. There are many cloud-hosted options to consider. Performing the cloud vs in-house determination. When your hardware gets old (or your software is), you have to start to consider your options. Let’s look at some variables you should be cognizant of when deciding whether or not to move your computing infrastructure offsite.

In-House Computing - The traditional method of computing, some would argue, is tried and true. You purchase the hardware outright, you license the software you need, you equip it with the storage you need, and you manage and maintain it in house. The server unit itself is a big expense, but most small to medium-sized businesses could justify the purchase if it was between losing data and continuing efficient production. You have to ascertain what the costs are and see if a new onsite server is cost effective for you.
Cloud Computing - If your computing infrastructure needs to be replenished, there are several great cloud-hosted computing options your business could consider. From affordable public cloud solutions to resource and capital intensive private cloud solutions, the cloud has options for any business that needs to upgrade their computing infrastructure. The cloud also helps organizations that want to put an emphasis on remote work and collaboration.

Migration Plan: RTO & RPO
When migrating data onto a new server from backup, you need to understand the costs of doing so. That’s why disaster recovery experts have defined the necessary metrics you need to understand when recovering data after a server failure (or any major data loss incident). They are Recovery Time Objective (RTO) and Recovery Point Objective. (RPO). In the context of data recovery, the RTO is a measurement of the amount of time your business can go without storage or applications while they are restored, while the RPO is a measure of how far back data recovery needs to go to get your organization up and running efficiently. Typically the two values work against each other, so determining how much data you need and how fast you’ll need it by to keep your company functional becomes extremely important.

New and Old, Side-By-Side
Once you have your new computers up and running with all the software and appliances configured, make sure to leave your old system up (if possible), even if a hardware failure is imminent. This will allow you the time to ensure that your new server is working optimally when it matters most. After you’ve ironed out all the kinks, you then can shut down and recycle your old server.

There are many more tips and tricks we can give you to ensure that in replacing your old technology, you are getting powerful, effective, and reliable upgrades. For more information about proactive managed services that can tell you if it’s time to refresh your hardware, call the IT professionals at Telesys Voice and Data today at (800) 588-4430.

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Here’s Our Rundown on Blockchain Technology

Here’s Our Rundown on Blockchain Technology

As we discuss business technology, we occasionally broach topics that not everyone may be familiar with. Despite the recent media coverage that has been afforded to it, Bitcoin and blockchain technology may be a good example of one such topic. To resolve this, we’ve put together the following primer on this technology and how it will impact data security in the future.

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Technology Has Played a Part in Shaping How We Celebrate the Season

Technology Has Played a Part in Shaping How We Celebrate the Season

The holiday season has always been one of deep-seated traditions, some that draw from ancient customs, and some that are inspired by more contemporary trends. These traditions have been shaped, and often inspired by, the technology available in the day. Today, we’ll reflect on how the technologies we have now have impacted our celebratory traditions.

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