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Telesys Voice and Data Blog

Telesys Voice and Data has been serving the Dallas/Fort Worth area since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Calming the Anxiety Surrounding Remote Work

Calming the Anxiety Surrounding Remote Work

People are defined by what they do. The first question they are asked by someone they haven’t seen in some time isn’t about their health or their emotions, it is about what they do for a living. With the COVID-19 outbreak, tens of millions of people are out of work and just as many are working from home. For the business owner, this may not be an ideal situation, but if you are able to keep an open mind, you will find that there is a lot of good that could come from having your workers out of the office. This month, we will discuss the benefits of remote work, the gig economy, and some tools that you can use to ensure that remote workers are keeping up their productivity.

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Tip of the Week: How to Work on Your Smartphone

Tip of the Week: How to Work on Your Smartphone

Think about how happy you are when you first get your new phone. If you are like most of us you can’t keep your hands off of it. You try all the new features out and mutter to yourself, “wow, this is so cool”. The enthusiasm that people have for their new mobile devices can be a major benefit for the company they work for, too. Today, we are going to discuss how, with all the features and powerful computing power, you can work effectively on your smartphone.

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Smartphone Malware Is a Serious Threat

Smartphone Malware Is a Serious Threat

We all know how important it is to protect your desktop and laptop computers from malicious threats. Installing antivirus and security software is one of the first steps you take when you get a new computer, and for good reason. An unprotected device is at great risk. With that said, a lot of users don’t think about the threats that target their most-used devices, their smartphones.

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Mobile Computing Works to Boost Productivity

Mobile Computing Works to Boost Productivity

Mobile technology is allowing businesses to make great strides in the way that they conduct their operations, but one of the key reasons why it has been so helpful is that it decreases their costs considerably. Thanks to developments in the way that mobile technology works, it can be fit into pretty much any business model, all the while improving your return on investment for your expensive technology solutions.


In terms of cost reduction, the most notable one comes from always being connected to the office. Without the need to be on-site, mobile computing give a business’ employees all of the tools needed to perform their daily duties from wherever they happen to be--whether it’s at the coffee shop down the road or a hotel while away on a business conference. Mobile devices break down barriers in the quest for profitability, making them great investments. One great example is a Chromebook. While it isn’t as powerful out of the box as a full-fledged workstation, it has the potential to be just as great of a solution with the proper support as long as you stick to certain software titles.

Mobile devices also present a challenge when it comes to security, though. When more devices have access to data of a sensitive nature, it’s placed at more risk of being exposed to potentially dangerous entities. Therefore, you need to take measures to ensure that it’s secure; otherwise, you could be placing the future of your entire business at risk. Preventative solutions are of the utmost importance and can be the end-all-be-all for keeping hackers and user errors from sabotaging your chances of success.

For example, mobile device management can be a critical way to shore up weaknesses in your mobile device strategy. Mobile device management contains several solutions that allow your organization to take action against common scenarios involving the management of mobile devices. If you lose a device, you should be able to easily (and remotely) wipe any data that’s found on it so that it can’t be accessed by those who find it. This means that your organization doesn’t have to worry as much if a device is ever lost or stolen.

Another aspect of a mobile device management solution is whitelisting and blacklisting applications, which keeps your employees accountable and responsible with which mobile applications are downloaded to their devices. You can keep employees from downloading time-wasting or malicious apps so that you don’t have to worry about them throwing away their workday on Facebook and Twitter. Furthermore, the devices will remain as secure as can be, relieving some of the stress that can come from whether or not your employees are downloading unnecessary or dangerous apps on devices intended for business.

User control is a great way to control risk associated with mobile devices. Simply put, if your employees don’t need access to a certain kind of data, then they shouldn’t be able to access it, period. For example, your average employee doesn’t need access to payroll information or other sensitive data. Giving their accounts access puts it at risk if they ever lose their device or install some kind of malware that gives access to this data to unsavory characters.

Another great solution for keeping data safe is to deploy a Virtual Private Network (VPN). The VPN sets up a virtual encrypted tunnel between your network and your staff’s devices, inherently creating a much more secure data transfer situation than would be typical over normal networking means.

By taking better care of your devices from a security standpoint, you eliminate the costs associated with potential data leaks and other issues. Furthermore, you allow for increased productivity for all employees involved, giving them the option to work more hours remotely or off-site. It’s the ideal way to connect all of your business’s employees without putting your organization at risk.

Does your organization need a mobile device management solution, or are you having trouble integrating mobile devices into your everyday workflow? Telesys Voice and Data has an answer for that. To learn more, reach out to us at (800) 588-4430.

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A QR Code Could Be your New Wi-Fi Password

A QR Code Could Be your New Wi-Fi Password

There is no understating the importance of strong, reliable passwords to your organization’s network security, especially to protect its wireless connection. However, this can create some friction with your staff when they try to connect to Wi-Fi using their mobile device. To make accessing the Internet easier, scannable QR codes can be used to connect to the Internet.

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BYOD is Only Helpful If the Devices Are Secure

BYOD is Only Helpful If the Devices Are Secure

Mobile devices are so common nowadays that you’ll likely encounter your employees bringing multiple devices to the office on a regular basis. Little do they know that everything they bring with them, from their Fitbit to their laptop, poses a security threat. Of course, the threat level from each individual device will depend on what it is exactly, but the point stands that the less you do about mobile device security now, the more danger your organization will be in down the road.

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HIPAA and Wearables May Clash in the Near Future

HIPAA and Wearables May Clash in the Near Future

Today, perhaps now more than ever before, technology is making strides toward making its users consider ways to stay healthier. Wearables are one of the primary examples of how technology is aiming to make users both more active and more interested about their own health. At 2018’s Consumer Electronics Show in Las Vegas, Nevada, this technology was front and center, showcasing how far it has come in just a year’s time.

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Tip of the Week: Putting Your Old Android Device to Good Use

Tip of the Week: Putting Your Old Android Device to Good Use

Considering how often smartphones are replaced, you’re bound to have a couple of them stashed away for a rainy day. These devices are particularly helpful in the event that your smartphone breaks unexpectedly, but there are other purposes that you might want to keep in mind. Here are three ways you might be able to use your old mobile devices around the office.

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A Brief Look at Virtual Assistants

A Brief Look at Virtual Assistants

Chances are, you’ve heard of phishing before--emails that promise some benefit or prize if you only click on the included link, that actually only results in trouble for you and your data. Unfortunately, as technology has embraced mobility, so have phishing attempts. This is why you must also be aware of SMiShing scams.

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BDR Is Better Than Just Data Backup Alone

BDR Is Better Than Just Data Backup Alone

You might take extreme measures to keep your business’s devices from contracting the odd virus or malware, but what if all of your efforts are for nothing? You could have the greatest preventative solutions out there, but you can still get infected by some nasty threats, the reason being that the device was infected before you even started using it. You might be surprised by how often this happens, even to wary business owners.

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Tip of the Week: How to Work on Your Smartphone

Tip of the Week: How to Work on Your Smartphone

Many websites and services now have apps that they use to further distribute their solutions via smartphone. However, when it comes to your business’s sensitive information, which is more secure: the mobile app, or the web-based client? Researchers from Northeastern University performed a study that asked this question, and the results might shock you.

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Does Tech in School Fill Up the Honor Roll or Seats in Detention?

Does Tech in School Fill Up the Honor Roll or Seats in Detention?

We typically use this blog to share information about the technology that a business should be leveraging - but in this blog, we’ve decided to focus on a different group that is increasingly reliant on technology: students. As these pupils will someday make up the workforce and almost certainly utilize technology on a daily basis, it is important that their education reflects this increase in their curriculums. Here, we’ll consider some of the effects (good and bad) that this has had.

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How Safe is Your Email?

How Safe is Your Email?

Email is (and has been) a prime method of communication for businesses of all sizes. With email comes a whole slew of issues that are essentially synonymous with the technology; spam, information overload, phishing, and information privacy. Even Texas small businesses that only do business locally are at risk of these issues. Personal email accounts are equally at risk. Employing proper precautions and practices whenever communicating via email is very important to prevent the risk of security compromises, monetary loss, and even legality issues.

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Disaster Recovery and Why it Matters to Texas Businesses

Disaster Recovery and Why it Matters to Texas Businesses

When you mention the term 'disaster recovery,' most people think about the big ground-shattering events like earthquakes, fires, floods, tropical storms, etc. While these natural events are certainly disasters and devastating in their own right, smaller things can constitute as a disaster for your business, and they aren't seasonal.

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Diving Into the Differences Between Proactive and Reactive

Diving Into the Differences Between Proactive and Reactive

When it boils down to it, there are really only two ways to operate a business: proactively, or reactively. While many businesses still rely on their reactivity to deal with their technology issues, the opposite approach is demonstrably more effective for the modern business. Let’s explore some of the effects that a proactive and reactive strategy can each have on your operations.

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Hack of Capital One Exposes Information on 100,000 Customers

Hack of Capital One Exposes Information on 100,000 Customers

Capital One is one of the largest credit card issuers in the world. On July 29th 2019, Capital One made an announcement, confirming it is the victim of one of the largest data breaches in financial sector history, as a former software engineer for Amazon has been indicted on charges related to the hacking.

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What’s New in Office 2019

What’s New in Office 2019

Microsoft Office is the most utilized productivity suite in the world; and, there are several reasons why. One of the most cited is that they routinely update the applications with new and innovative features. Office 2019 has been out for just under a year and today, we’ll talk about the biggest improvements Microsoft has made within their signature productivity suite. 

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Tip of the Week: Valuing Managed IT

Tip of the Week: Valuing Managed IT

It’s difficult to put a value on your organization’s technology solutions. While you might be tempted to assign a monetary value based on how much it all saves you, you also need to examine how much it costs you in the long term. Can you optimize your network even more than it currently is? Can you even keep track of the countless moving parts of your IT infrastructure? Managed IT might be able to help.

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