Many business owners, especially those running small or medium-sized enterprises and even startups, often wonder if their company is big enough to justify investing in managed IT services. The common misconception is that outsourced IT support is only for larger businesses with complex networks and hundreds of employees. The fact is that there is no minimum size a business must reach to significantly benefit from managed IT services.

Small and medium-sized businesses are continuously grappling with the complexities of their supply chain. If you're trying to compete with industry giants, the right technology is more accessible and affordable than ever. This month, we will go into some of the ways you can make your supply chain more efficient.

The way businesses protect their computer networks has changed. Now, every device connected to the network—like computers, phones, servers, and smart gadgets—is a crucial point of defense. This means that each device can be a weak spot if not properly secured.

If you don't use the same security rules for all devices, you're creating an easy target for cyberattacks.

One of the core responsibilities of a manager is to get the best work done efficiently. It's not just about delegating; it's about strategic assignment. It is often the key to unlocking both peak employee performance and maximum return on the company's dollar. Poorly assigned tasks can lead to confusion, rework, burnout, and wasted time. This month, we thought we’d share our proven framework for assigning tasks that truly get the most out of your employees' time and the company's money.

With the rise of generative AI infiltrating pretty much every sector of society, it’s no wonder that businesses are finding creative new ways to use it for their gain. However, you need to be especially careful when using generative AI in the workplace. Today, we want to cover three common no-no’s that your business should keep in mind as it navigates the wild landscape that is AI.

The horror genre has always been a means of shining a light on society's fears and concerns, often using metaphor to convey its message. In the spirit of the holiday, let’s consider some of the films over the years that have used artificial intelligence to teach us lessons through the ever-so-effective format of fear.

The Internet of Things is not a futuristic concept; it's a fundamental part of many modern businesses. IoT devices generate a wealth of data that can be used in several ways. Unfortunately, deploying IoT devices isn't enough. To get the most out of your IoT investments and ensure a strong ROI, you need a smart, strategic approach. Here are the best strategies businesses can use to get the most out of their IoT investments.

We've all been there. You're trying to quickly find that one photo from your vacation, or that important PDF for work, and you end up endlessly scrolling through a digital wasteland of screenshots, random downloads, and duplicates. Our smartphones have become extensions of ourselves, but without proper care, they can quickly turn into cluttered, inefficient tools that cause more frustration than they solve.

When you send an email internally, the basic expectation is that it'll be read and addressed. However, in the chaotic environment of a busy business—especially for smaller teams juggling an immense workload—emails can, and do, slip through the cracks. If your team relies primarily on email for communication, a reliable email archiving system is a necessity to prevent lost messages from creating a disaster.

These are turbulent times. Social media is an undeniable force in our modern lives, for the good and the bad. Anyone that has gotten into a discussion on their favorite social service knows how it can escalate very quickly. Navigating these digital mediums with intention is key to making it a positive and productive part of your life.

In this month’s newsletter, we wanted to roll out some pretty simple social media tips to live by, helping you to build a healthier and more meaningful online presence.

It is remarkable how much more capacity our data storage tools have than they had upon their initial invention, and how much data we’ve amassed in that time. The first-ever commercial hard drive was the size of two refrigerators, and held a mere five megabytes of data. For context, that’s about five photographs. Today, hard drives hold exponentially more data, and it is critical that you are doing everything you can to protect this data from any circumstance, from fire, severe weather, or cyberattack.

So, are you? Too many business owners aren’t sure… but there’s a way you can be. 

Do you feel like you’re walking a tightrope between getting things done and maintaining the security of your network and data? You’re not alone. Ultimately, we’re all trying to be as productive as possible, and we want to use all the cool collaboration tools, work from anywhere, and get things done fast.

How do you know when it’s time to fire one of your vendors? Better yet, how do you know when you’re better off firing your IT vendor to find a better option? These kinds of situations can be stressful, but they’re not impossible. We’re here to help you make the call, as well as to offer a better alternative that saves you time, energy, and money.

From online banking and shopping to social media and remote work, we're constantly sharing information. While our digital lives offer incredible convenience, they also expose us to a growing number of cyberthreats.

Cybercriminals are always looking for new ways to exploit vulnerabilities and steal personal information. Fortunately, by adopting a few key habits, you can significantly reduce your risk and protect your data. Here are four things every user needs to remember to help them avoid cyberthreats.

Any business can face a variety of disruptions, from natural disasters to cyberattacks. While many organizations understand the importance of preparing for the unexpected, not all of them have a solid plan in place. A well-crafted business continuity plan (BCP) is crucial for protecting your employees, customers, and bottom line.

Here are some key dos and don'ts to consider when creating your business continuity strategy.

Business owners like to talk about things like time theft and quiet quitting as reasons why they wring their hands over lost productivity, and unfortunately, it’s almost always their view that it is the erosion of a strong work ethic. What if the real problem isn't about employees checking out, but rather, something far more on the nose? Let’s talk about quiet cracking.

Quiet cracking is the slow, almost imperceptible breakdown of a knowledge worker's mental and emotional state under the relentless pressure of the demands of their workplace. It's not a sudden burnout, but a gradual fragmentation of their well-being, and it’s happening a lot. 

Surprises can be exciting, but one part of your business where you don’t want them is in your IT. A server crash, a wireless connectivity outage, or a security threat can all create multiple surprise problems that you simply aren’t ready to handle—particularly in the realm of your wallet. Instead of spinning the wheel and gambling on your IT bill, you can instead treat your IT like a predictable utility cost, and it’s all thanks to proactive managed IT services.

Do you have your finger on the pulse of your business’ subscriptions? Not many business owners do, and it can negatively impact operations and budget lines. This tech sprawl can get out of control, which is why your business needs a plan to combat it. Thankfully, we’re here to help you get your subscriptions under control… both the known and the unknown.

Artificial Intelligence (AI) has become a seriously hot topic. While integrating AI promises significant advancements and efficiencies, the narrative around AI-fueled layoffs—the displacement of human workers by AI—is increasingly met with a surprising twist: regret.

At Telesys Voice and Data, a leading provider of proactive business technology support services, we've observed this trend with interest. It appears that many organizations that hastily replaced human capital with AI are now confronting unforeseen challenges. Managers that famously thought that replacing their paid employees with AI aren’t always happy with the results. Let’s take a look at the particulars of this phenomenon.

The end of Windows 10 support is closer than you think. On October 14, 2025, Microsoft will officially stop providing free security updates, non-security updates, and assisted support for Windows 10. For businesses, this isn't just a minor inconvenience—it's a critical security and operational risk that demands immediate attention.