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Telesys Voice and Data Blog

Telesys Voice and Data has been serving the Dallas/Fort Worth area since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Are You Wasting Money in the Cloud?

Are You Wasting Money in the Cloud?

The cloud has proven to be an extremely useful tool for modern businesses. Not only does it provide anywhere-anytime access to applications, processing, storage, and more, it also delivers those products as a service, allowing an organization--or an individual--to budget for recurring costs rather than major upfront ones. This provides your organization with functional, supported, and secure computing environments that eliminate a lot of the support costs that traditional computing environments require. It sounds like a perfect scenario for small and large businesses alike, but things aren’t always what they seem, as a lot of cloud users have found that they have incurred several hidden costs by using cloud platforms. Today, we take a look at these hidden costs. 

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Are You Wasting Money on Cloud Services?

Are You Wasting Money on Cloud Services?

Cloud services have proven to be extraordinarily useful for businesses of all types. With an immense amount of options to choose from, businesses can get anything from AI to Windows in the cloud. With so many services available, sometimes businesses will pay for computing resources that they don’t use, cutting into their available operational capital. Today, we take a look at how businesses throw capital away by not keeping a close eye on their cloud-based resources.  

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Improve Your Business’ Communication with VoIP

Improve Your Business’ Communication with VoIP

Traditional telephone systems used to be necessary to getting work done in the office and communicating with clients, but in today’s business world, with access to plentiful cloud-based options and the world’s resources at your fingertips, you have other potential assets to pull from. By utilizing a Voice over IP phone system, you too can free yourself from the clutches of telephone companies and move your organization in the right direction.

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Why a Hybrid Cloud is Right for Your Business

Why a Hybrid Cloud is Right for Your Business

The cloud can bring numerous benefits to a business. Public cloud offerings can reduce technology costs, provide scalability and flexibility to a business’ computing infrastructure, promote collaboration, protect your business from data loss, and much, much more. What it cannot do, however, is guarantee the control some organizations wish to have over their technology infrastructure. Some businesses prioritize that control, while others are bound by industry and government-induced regulations. For those businesses, there is the hybrid cloud.

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With So Many Cloud Options Picking the Best One Can Be Dizzying

With So Many Cloud Options Picking the Best One Can Be Dizzying

Technology plays an integral part in just about all modern businesses in some way, shape or form. Without a place to purchase devices, however, no one can reap the benefits of them. Some businesses are vendors that provide organizations with these devices. In a sense, they act as the middle man between the producer and the consumer, acquiring devices for sale to businesses and users alike. In this way, vendors are critical for every single business.

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VoIP Is the Leading Choice for Business Communications

VoIP Is the Leading Choice for Business Communications

Few technological assets are as important in today’s business world as a working telephone solution of some sort. While its form has changed considerably over the years from a traditional handset terminal to a desktop application or mobile device, its functionality remains largely the same. In some ways, it’s even better and more improved, offering unprecedented opportunities for businesses to revamp their entire communications infrastructure.

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Which Cloud-Hosted Solutions Will Work for Your Business

Which Cloud-Hosted Solutions Will Work for Your Business

These days, many businesses turn to hosted solutions to take advantage of services that they haven’t been able to use in the past. Whether it’s because they don’t have the staff to properly look after the services or they don’t have the in-house infrastructure for it, organizations continue to take advantage of hosted solutions to varying degrees. We’ll walk you through your options for whether you should build, rent, or buy your hosted solutions to best fit your business’ needs.

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Will You Be the Latest Business to Move Your Email to the Cloud?

Will You Be the Latest Business to Move Your Email to the Cloud?

The cloud helps many organizations expand their territories beyond simply the physical workplace. Employees can now access data and applications on any connected device. Your office can benefit considerably from cloud-based resources, with email in particular being a standout solution for the cloud.

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Get Rid of Those Filing Cabinets with Document Management

Get Rid of Those Filing Cabinets with Document Management

The file cabinet. It may be a staple of the office, but boy can they be a pain in the neck. Every file needs to be printed and collated only to be filed in a dingy file cabinet with the off chance that it will ever be needed again. For businesses that have a lot of paper filed away, a document management system can go a long way toward modernizing your organization, and providing a access-controlled database where you can find any file in seconds.

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Hosted Utility Computing Allows Businesses to Centralize Their IT

Hosted Utility Computing Allows Businesses to Centralize Their IT

Your business relies on technology to ensure operations proceed smoothly, but the way that it’s managed can have a major impact on the way your company functions. Think about it like this: if you have software solutions hosted on different computers, but not in any centralized location, only those computers will be able to use these solutions--potentially hampering your staff’s ability to be productive. How can you make sure that this doesn’t become a major problem?


Centralizing your company’s IT assets should be a priority, as it promotes accessibility and flexibility for your entire company. When you have your business network assets centralized in one location, all sorts of possibilities open up. For example, you don’t have to worry about data being inaccessible at any point, which can often be a major hurdle.

For a lot of businesses, centralization means hosting company assets in a place where every single employee can access what they need to do their job. In essence, it means utilizing an innovative technology plan led by cloud computing. Cloud computing is the act of making assets available through the virtual environment known as the cloud. It can be something as simple as email access, or it can be something as complex as infrastructure hosting. Either way, the point that we’re trying to get across is that it’s a centralized location for important information.

There are many important factors to keep in mind that stem from centralizing your business’ IT. Here are just a few of them.

  • Near-constant access: Hosting applications and programs in your cloud solution allows for access to just about anything that a business might need to remain active. Since access is near-constant, your employees will be able to work remotely if needed, allowing them to either catch up on missed work or get ahead from anywhere there is an Internet connection.
  • User-based delegation: If your employees have access to all information on your network, you’re managing a considerable amount of risk. You can limit how much damage is done through limiting data access based on user roles. For example, the average employee doesn’t need access to personally identifiable information, like your HR department would.
  • Security: Since most of your assets are located in one place, they will be easier to protect and secure in the long run. Of course, this type of security also needs to extend to devices that access this information. With the right amount of control over security, your business can fully take advantage of centralized IT assets.

We’d like to round this out by suggesting a centralized way of managing your IT assets as well, and that’s by outsourcing the responsibility to Telesys Voice and Data. We can remotely monitor and maintain your infrastructure without the need for an on-site visit, thus redirecting valuable capital to projects that can help you build revenue. To learn more, reach out to us at (800) 588-4430.

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Four Questions to Ask Your Cloud Provider

Four Questions to Ask Your Cloud Provider

The cloud has revolutionized the way that businesses approach computing. Companies can implement solutions in a flexible and accessible model that makes it much easier to take advantage of technology solutions. Yet, you should know that not all clouds are the same, and you can’t treat them as such. Here are four questions that you need to ask your cloud provider about the services that you’ve been rendered.

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What Is All This Talk About the Cloud?

What Is All This Talk About the Cloud?

Cloud computing is one of the best ways that your business can compete with larger enterprises. Today, you can adopt the cloud and take advantage of countless services, but are you doing so yet? If not, we’ll help walk you through some of the best ways that your organization can leverage the cloud.


Of course, the type of cloud you will need depends on several factors, including data control, maintenance responsibility, and the complexity of your operations as a whole. You will generally be choosing from a public, private, and hybrid cloud for your business’ needs. With each of these comes new benefits and challenges to overcome, however, so you’ll want to consider all options before going all-in on a solution.

Public Cloud
If your business has a limited budget, the public cloud may be an ideal solution for you. The public cloud allows users to take advantage of the cloud without investing in on-site cloud infrastructure. You can use all of the great parts of the cloud, including storage, access to cloud-based applications or services, and communication solutions. The public cloud offers a great starting point for businesses that want to utilize the flexible cost the cloud offers, and don’t have the assets available to invest in anything more complicated. Some of the services provided through public cloud solutions include Google’s G Suite and Microsoft Office 365. Yet, it’s not all rainbows and sunshine for the public cloud, as the lack of customization and control may deter some organizations.

Private Cloud
Where the public cloud provides general catch-all solutions for businesses that don’t want to manage or maintain their own infrastructures, the private cloud offers hosted or on-site solutions that need to be maintained by an IT department of some kind. Basically, you need to have the infrastructure to manage a cloud system, as well as a team that can provide maintenance for it (unless you have arranged to outsource this--more on that later). Private clouds are in high demand because they allow businesses to easily customize their solutions to suit their needs--particularly in regard to network security and scope of services offered. Private clouds are best for businesses that want to maximize control over their data and know exactly what they want out of the cloud.

Hybrid Cloud
If neither the public nor private cloud are attractive to your organization, then perhaps a mixture of the two will provide the best results. A hybrid cloud takes all of the benefits of a private cloud and combines them with public cloud offerings thereby allowing for a customizable and flexible solution that is built specifically for your business’ needs.

The best part of this is that you can have an outsourced provider like Telesys Voice and Data host your cloud infrastructure so that you don’t have to. It’s the best way to take advantage of the best of both worlds. To learn more, reach out to us at (800) 588-4430.

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Small Businesses Face Challenges in 2018

Small Businesses Face Challenges in 2018

All businesses require at least some type of software in order to perform as expected. It’s how organizations acquire this software that has a considerable impact on cost. For some, software can be a budget-breaking nightmare, but others have found a much more convenient way of acquiring this software: as a service.


Software as a Service is a method of software distribution designed to help your business acquire the applications it needs without suffering from the large upfront costs that software acquisition typically carries with it. Do you remember purchasing software licenses for each and every user on your network? This can get somewhat challenging to maintain, as these licenses need to be renewed frequently, and if they are not, your organization could be put at substantial risk.

Businesses can instead use software as a service offerings to purchase access to cloud-based applications and storage. Basically, you pay for access to the software and reap all of the benefits of actually owning it--plus some additional ones--by leveraging cloud computing.

More Cost-Effective
Think about how much it costs to purchase software for your organization. The same services that are necessary for operations, could be a major detriment to turning a profit. With the use of an application hosted in the cloud, you can cut the cost of ownership and transfer the once recurring capital expense into a manageable operating expense.

Up-to-Date Editions
When you purchase software as a service applications, you always access the most recent version of it through an online interface. This means that you’ll never have to worry about updating the apps with patches or security updates, as they will be taken care of by the service provider.

More Flexibility
Purchasing new software licenses can be troublesome, especially when you’re a small business that’s experiencing growing pains. You can add new users easily enough just by creating accounts for them--no additional purchases necessary. Changes in your service plan are generally added on your next billing cycle. This provides the scalability every growing business needs.

Does your business want to use software as a service? Telesys Voice and Data can help. To learn more, reach out to us at (800) 588-4430.

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Is Your In-House Email Server Worth It? Probably Not

Is Your In-House Email Server Worth It? Probably Not

If you’re like most businesses, you almost certainly rely on email on a daily basis. However, if your email is hosted on an in-house server, you are becoming less like many businesses, as they are moving their solutions to the cloud. Here’s why you should follow suit and make the switch yourself.

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Tech Term: Cookies

Tech Term: Cookies

Cloud computing has taken the business world by storm, fulfilling so many needs and simplifying as many processes. If you’ve been on the fence about incorporating the cloud into your IT infrastructure, you should know a few of these benefits to help you make your choice.

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Should You Be Holding Your Staff Accountable for Failed Phishing Tests?

Should You Be Holding Your Staff Accountable for Failed Phishing Tests?

Every business owner is painfully aware of how much their mission-critical software costs them. Yet, one metric that eludes many managers and CIOs alike is just how much value they’re getting from their software. Thanks to the cloud, assigning value to software and making decisions about enterprise technology accordingly, is easier than ever before!

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Are You Making Yourself Vulnerable Over Social Media?

Are You Making Yourself Vulnerable Over Social Media?

Social media might make it easy to stay connected, but it comes with a lot of negative side-effects--particularly in regard to security for both personal and professional use. If social media isn’t used properly, it could spell trouble for your organization. How can you foster proper social media usage so that your organization doesn’t suffer from poor security practices? It all starts by spreading awareness.

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Can You Use Help with Your Customer Relationships?

Can You Use Help with Your Customer Relationships?

Understanding what your customers need is a crucial first step toward improving the way your organization communicates with them. They expect a certain level of service, so how can you make sure to maintain it while still leveling with them on what they require of your business? A customer relationship management software, or CRM, is invaluable toward this end.

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Why Should You Outsource Business Processes?

Why Should You Outsource Business Processes?

There quite a few reasons that it makes sense for a small-to-medium-sized business to lean on outsourced assets. Let’s go over a few of the biggest benefits that you could see from bringing on these kinds of services, from both a financial and operational stance.

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Social Media Users Should Consider Their Personal Information

Social Media Users Should Consider Their Personal Information

Social media has completely changed the dynamics of how people communicate with one another. While some users might only keep in touch with friends through it, others--including businesses and brands--use it to promote their products. In an age where a picture can appear on thousands of devices all over the world, privacy has become a major concern for anyone using social media.

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