Telesys Voice and Data Blog

Business owners like to talk about things like time theft and quiet quitting as reasons why they wring their hands over lost productivity, and unfortunately, it’s almost always their view that it is the erosion of a strong work ethic. What if the real problem isn't about employees checking out, but rather, something far more on the nose? Let’s talk about quiet cracking.

Quiet cracking is the slow, almost imperceptible breakdown of a knowledge worker's mental and emotional state under the relentless pressure of the demands of their workplace. It's not a sudden burnout, but a gradual fragmentation of their well-being, and it’s happening a lot. 

Any business can face a variety of disruptions, from natural disasters to cyberattacks. While many organizations understand the importance of preparing for the unexpected, not all of them have a solid plan in place. A well-crafted business continuity plan (BCP) is crucial for protecting your employees, customers, and bottom line.

Here are some key dos and don'ts to consider when creating your business continuity strategy.

From online banking and shopping to social media and remote work, we're constantly sharing information. While our digital lives offer incredible convenience, they also expose us to a growing number of cyberthreats.

Cybercriminals are always looking for new ways to exploit vulnerabilities and steal personal information. Fortunately, by adopting a few key habits, you can significantly reduce your risk and protect your data. Here are four things every user needs to remember to help them avoid cyberthreats.

Do you feel like you’re walking a tightrope between getting things done and maintaining the security of your network and data? You’re not alone. Ultimately, we’re all trying to be as productive as possible, and we want to use all the cool collaboration tools, work from anywhere, and get things done fast.

Two-factor authentication can be one of the most impactful security tools your organization has. This is because passwords play a massive part in the security of your most crucial digital assets; and frankly, it keeps passwords as a viable solution to keep apps and data secure. 

Do you have that one friend who's still clinging to their cracked, ancient smartphone? You know the one: it's painfully slow, the battery dies in two hours, and it can't run half the apps you use. Now, imagine if an entire company operated like that, with every piece of its technology. It sounds like a comedy of errors, but for many businesses, it’s a silent disaster waiting to happen.

The end of Windows 10 support is closer than you think. On October 14, 2025, Microsoft will officially stop providing free security updates, non-security updates, and assisted support for Windows 10. For businesses, this isn't just a minor inconvenience—it's a critical security and operational risk that demands immediate attention.

Artificial Intelligence (AI) has become a seriously hot topic. While integrating AI promises significant advancements and efficiencies, the narrative around AI-fueled layoffs—the displacement of human workers by AI—is increasingly met with a surprising twist: regret.

At Telesys Voice and Data, a leading provider of proactive business technology support services, we've observed this trend with interest. It appears that many organizations that hastily replaced human capital with AI are now confronting unforeseen challenges. Managers that famously thought that replacing their paid employees with AI aren’t always happy with the results. Let’s take a look at the particulars of this phenomenon.

Today, few topics are generating as much buzz right now as Artificial Intelligence. It's a concept that can feel both futuristic and, at times, a little intimidating. What if I told you that AI is already working behind the scenes in many businesses, acting as the most efficient, data-driven coworker you've ever had?

Have you ever received an email that just felt…off? Maybe it promised a prize you didn't enter to win, or it tried to scare you into thinking your account was in trouble? That’s likely a "phishing" scam, and it's one of the most common tricks thieves use on the internet.

For business owners, your most critical assets aren’t your office or your inventory; it’s your data. Every client list, financial record, and strategic plan forms the makeup of your company. Protecting this data, due to its importance, isn't just an IT issue—it's an essential business function.

In business, it’s tempting to think, if it's not broken, don't fix it. This is especially true for technology. Your computers turn on, emails go out, and things seem to work… so why bother with constant maintenance?

What if I told you this safe approach is actually draining your profits? It’s a hidden expense, and understanding it can completely change how you see your IT.

As you prepare to travel, remember that your digital security strategy needs to be as agile as you are. While advice like using strong, unique passwords and employing a VPN on unsecured Wi-Fi are helpful, professional data on the move has grown more complex. Today, we offer key security strategies that go beyond the usual to help you travel with greater digital confidence.

Every business owner understands the concept that time is money, but are you one of the few who know exactly how and where it is chipping away at your bottom line? One thing that is often cited is productivity, or often, the lack thereof. We believe that understanding these numbers is the first step to mastering them.

You’re on your second coffee, but the gears just aren’t grinding. You know the feeling. Sometimes, it isn’t that you lack motivation, it’s that where you are working isn’t conducive to productivity. A well-optimized workspace, not just in your physical setup, but in your digital organization, can improve productivity and efficiency of tasks immediately.

We’ve all felt that mini-panic that happens when our personal technology glitches. Not a great feeling. That’s just if your microwave is on the fritz, or your smartphone fell in the toilet. We all depend on multiple devices each day, but for a business owner who is responsible for so much, technology failure really isn’t an option. This month, we thought we’d go into how technology outages can impact a business to give you a better perspective of just how much is at stake.

If you’re like most professionals today, you know that writing emails can be a surprisingly time-consuming task. You want to sound professional but not stiff, friendly but not casual, clear but not robotic. What’s more, when your inbox is already overflowing, the last thing you want is to stare at a blinking cursor trying to craft the perfect response.

Is the steady hum of your office printer the soundtrack to shrinking profits? For many businesses, the hidden costs associated with printing—paper, ink, toner, maintenance, and even the time employees spend managing physical documents—add up to a significant expense.

At Telesys Voice and Data, we specialize in proactive business technology support, and we often see companies bleeding money through unnecessary printing. There is a powerful solution: a Document Management System (DMS).

Cyberattacks aren't just something that happens to other people, they’re a real-world threat to businesses, individuals, and even governments. Hackers are smart, sneaky, and persistent. The good news is that with a little strategic effort, you don't have to be helpless. Employing the right habits and strategies can help make it very hard for hackers to mess with you. In this month’s newsletter, we talk about how to get better at keeping hackers out of your network.

Support for the Microsoft Windows 10 operating system is coming to an end, so let's talk about something crucial for your business technology: upgrading as soon as possible. Microsoft has officially set the date: October 14, 2025. After this day, mainstream support for Windows 10 concludes. While that might seem like a comfortable distance away, in terms of IT planning and business operations, it's practically tomorrow. Waiting is not a strategy; planning is.