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Telesys Voice and Data Blog

Telesys Voice and Data has been serving the Dallas/Fort Worth area since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Business Email User Tips

Business Email User Tips

Email is one of modern society’s best ways of staying in contact on both a business and personal level, but only if you’re effectively utilizing it. We’ll help you implement best practices and other methods to get the maximum benefit of your chosen email solution.

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Tech Term: What Does “Encryption” Mean?

Tech Term: What Does “Encryption” Mean?

Email is a solution that needs to be protected, lest you expose important information to any onlookers while messages are in transit. Encryption is one of the key ways you can make sure that your messages are safe, but email hasn’t always used this method to secure messages. In fact, it wasn’t until relatively recently that encryption became a staple of the major email providers.

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How to Keep IT and the Rest of Your Staff on the Same Side

How to Keep IT and the Rest of Your Staff on the Same Side

There are some facets to IT that are universally accepted as important, such as security. However, there are also others that create some conflicting opinions between management and IT personnel. When surveyed, business leaders and IT management held vastly different opinions as to the importance of various IT tasks. Is there a way to unify these priorities?

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Tip of the Week: Overwhelmed With Email? Try These 3 Helpful Tips

Tip of the Week: Overwhelmed With Email? Try These 3 Helpful Tips

Email is a central part of any functional modern office, but if you aren’t proactive in keeping your inbox under control, you could be wasting time on unnecessary messages or spam. If you want to get the most out of your workday, it’s imperative that you take back control of your business email inbox. Here are three ways that yourself and your employees can clean up your inboxes and waste less time throughout the work day.

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Tip of the Week: 8 Upgrades to Facebook Messenger that Make it Business Worthy

Tip of the Week: 8 Upgrades to Facebook Messenger that Make it Business Worthy

When Facebook released its Messenger app in 2011, it was primarily designed as a way for users to chat with each other outside of the main Facebook app. Since then, Facebook has added a plethora of new features and upgrades to Messenger, making it a tool that may have what it takes to meet the needs of your business.

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Can an Emoji Smiley Face Bring Down Your Network?

Can an Emoji Smiley Face Bring Down Your Network?

Technology grows more mobile with each passing moment, and emojis have popped up in places that nobody could have dreamt of. In particular, business communications have experienced a surge of emojis, but how (and why) is this the case? Aren’t emojis unprofessional? Shouldn’t they have no place in the business world? Well, let’s explore this a bit.

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Tip of the Week: Chrome Extension Educates Users On Why Their Grammar is Bad

b2ap3_thumbnail_grammarly_editor_400.jpgGrammar is quite complex, and it can be a problem for some people who don’t write or compose documents on a daily basis. One way that you can correct your writing, as well as learn why your writing needs correction, is by using a free Google Chrome extension called Grammarly.

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Can You Spot an Article Written By a Robot?

b2ap3_thumbnail_blue_robot_400.jpgWhen your website has content or makes changes to its existing content, it can be of great benefit to your business’s marketing endeavors. In fact, it’s so important that innovators and programmers have built software that’s designed to perform the act of content writing. In other words, there are robots that compose web content. How does the writing of a robot hold up to that which is written by a human?

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Cover Your Bases by Archiving Your Company’s Email

b2ap3_thumbnail_archiving_mail_400.jpgWhen you send a subordinate an email, you likely expect that they will read it and comply with the message. Unfortunately, this doesn’t always happen and messages, especially in organizations where email is used as the main form of communication between departments, slip through the cracks. To remedy lost correspondence, consider setting up an email archive.

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Tip of the Week: How to Avoid 7 Common Communication Blunders

b2ap3_thumbnail_not_like_that_400.jpgAt this point, running your business is easy as pie; however, you might still be having issues dealing with your team. The problem might lie in how you’re communicating with them. Even something as simple as changing the way you make small talk in the office could drastically improve your reputation in the eyes of coworkers, and increase employee morale.

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Even the 911 Address Database Can Get Hacked

b2ap3_thumbnail_911_gets_hacked_400.jpgPeople dial 911 when they’re in some sort of trouble or in the event of an emergency. If not for the hotline, who knows how many lives could be lost daily. Sometimes, however, help doesn’t come, even when dispatchers have received the call and responded. This generally isn’t the fault of the dispatchers, but rather the criminals who have undermined the rescue efforts thanks to some unorthodox hacking.

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Sick of Email? Try These 3 Alternative Communication Apps

b2ap3_thumbnail_email_alternatives_400.jpgSince the dawn of the Internet, email has been that thing you love to hate. Email was meant to be a dynamic tool capable of replacing the odd fax machine and postal mail. Today, some workers dread even opening their inbox due to how much time they have to invest in it. Some might even wonder if there’s a better way to go about their work day.

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Don't be Afraid to Replace Got an older PC that's causing you a lot of issues? Older technology is typically more expensive to run, and after a while, it's cheaper to simply buy a new desktop than it is to continue pouring money into something that always seems broken. It's a great time to buy wo...
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