Contact us today!
(800) 588-4430

Telesys Voice and Data Blog

Telesys Voice and Data has been serving the Dallas/Fort Worth area since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

The Advantage of Knowing Why a Client is Calling Before You Answer

b2ap3_thumbnail_voip_is_cost_effective_400.jpgAre your employees trained to answer the phones in a helpful and professional manner? If you're not intentional about this, calls made to your company will be fumbled, notes will be scribbled on paper, and clients will lose confidence in your business. One way to really impress callers is to equip your staff with phone features allowing them to know pertinent information about a client before they answer the phone.

Continue reading
0 Comments

Free Consultation

Sign up today for a
FREE Network Consultation

How secure is your IT infrastructure?
Let us evaluate it for free!

Sign up Now!

Free Consultation
 

Tag Cloud

Security Tip of the Week Technology Cloud Best Practices Business Computing Hackers Malware Privacy Email Business Productivity Hosted Solutions Microsoft Software Internet Network Security IT Services Computer Windows 10 Productivity Managed Service Provider Innovation Backup Ransomware Data Backup Mobile Devices Outsourced IT Smartphone Business Continuity Android Managed IT services Hardware Efficiency User Tips Data Recovery Google Disaster Recovery Social Media Data Browser Communication IT Support Workplace Tips Upgrade Small Business Business Management Cloud Computing IT Support Managed IT Services App Data Management Smartphones Server Office Remote Monitoring Miscellaneous Internet of Things Holiday Microsoft Office Phishing Office 365 Windows Paperless Office WiFi Facebook Network communications VoIP Artificial Intelligence Save Money Gmail Big Data Spam Tech Term Passwords Encryption Password Employer-Employee Relationship Risk Management Saving Money Robot Customer Relationship Management Bandwidth Firewall Document Management Collaboration Apps Cybersecurity Hosted Solution Recovery Unified Threat Management Operating System Analytics Remote Computing How To Government Managed IT Infrastructure Money Word Hacker Windows 10 Work/Life Balance Chrome Compliance Tip of the week Content Filtering Apple Avoiding Downtime Vendor Management Downtime Wi-Fi Office Tips Customer Service Mobile Device Management Computing Two-factor Authentication Mobile Device Settings Antivirus Redundancy The Internet of Things Presentation Business Growth Project Management Computers Data loss Virtual Reality BDR Training Business Technology SaaS BYOD Outlook Telephone Systems Healthcare Education Managed Service Cybercrime Health Vulnerability File Sharing Help Desk Social Applications Hacking Data Security Website Automation Mobile Computing Going Green Alert Tech Support Printing Data storage IT Management LiFi Meetings Humor Storage Analyitcs Tablet Computer Care Access Control Augmented Reality IBM Running Cable Specifications Automobile Upgrades Budget Bring Your Own Device Search Windows 7 User End of Support Sports IT service Mouse Cortana Virtualization Retail Administration Patch Management Identity Theft Legal Best Practice Regulations Scam Lithium-ion battery Display IT solutions Proactive Safety Business Owner Twitter Wireless Technology Net Neutrality Politics Monitors Remote Monitoring and Management Wireless VPN Travel Marketing Google Drive Smart Technology Assessment Server Management Websites Licensing HIPAA Virtual Private Network Software as a Service Physical Security Competition Digital Payment Router Laptops Taxes Consultation Mobile Security Botnet YouTube Unified Communications Maintenance Samsung Information Technology Asset Tracking Mirgation Address Remote Worker Comparison Corporate Profile Computer Repair Notifications Environment Cookies Proactive IT Windows Server Cleaning Break Fix Quick Tips Language Relocation Printer History Vulnerabilities Google Wallet Remote Workers Migration Professional Services Webcam Black Friday WannaCry Electronic Medical Records Time Management Crowdsourcing Troubleshooting Dark Data Laptop Nanotechnology IT Consulting User Management Hard Drives Dark Web Geography Computing Infrastructure Mobility Private Cloud Cabling Virtual Desktop Staffing Drones Information Chatbots Virtual Assistant Point of Sale Cyber Monday Data Warehousing Network Management Phone System Halloween IoT Data Breach Batteries Refrigeration Cables Alerts Bookmarks Error SharePoint GPS Deep Learning Monitoring Fun Identity Voice over Internet Protocol flu season VoIP Microsoft Excel Touchscreen Google Maps Scary Stories Utility Computing Technology Laws Remote Work Wires Cooperation Favorites Downloads Disaster Tracking Electronic Health Records Lenovo Web Server Fort Worth Digital Update Undo Blockchain Unified Threat Management File Management IP Address Staff Shortcut Conferencing Administrator Multi-Factor Security Uninterrupted Power Supply 3D Printing Alt Codes Cyberattacks Superfish Manufacturing Cameras flu shot Spyware Chromebook Permissions Law Enforcement iPhone Network Congestion Cost Management business communications systems Telephone MSP Mobile Office Flexibility Employees Google Calendar Solid State Drive Unsupported Software Typing Gadgets CCTV Fort Worth IT How To Emoji Fraud Heating/Cooling Gadget Buisness Recycling Internet Protocol Mobile VoIP Operations Zero-Day Threat Legislation Hard Disk Drive Mobile Data Hacks Supercomputer Cryptocurrency Knowledge Social Networking Networking Proactive Maintenance DFW IT Service Firefox Servers Management VoIP streamlines Current Events Wearable Technology Backup and Disaster Recovery Processors IT Budget Bitcoin PowerPoint Experience Motherboard Processor G Suite Internet Exlporer Enterprise Resource Planning business network infrastructure WPA3 RMM Motion Sickness Consumers Google Docs Windows 8 Techology Distributed Denial of Service Domains Statistics data services Software Tips Writing Mobile Fleet Tracking 5G IT Technicians Mail Merge Procurement Entrepreneur Technology Tips Personal Information eWaste Modem Disaster Resistance Active Directory IT Consultant Application Managed IT Service Public Speaking Hotspot Bluetooth Machine Learning User Error Social Engineering Users IT Sevices Company Culture

Top Blog

Let's look at the definition of disaster. dis·as·ter A calamitous event, especially one occurring suddenly and causing great loss of life, damage, or hardship, as a flood, airplane crash, or business failure.To Telesys Voice and Data, a disaster is anything that involves a major loss of data or major downt...
QR-Code