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Telesys Voice and Data Blog

Telesys Voice and Data has been serving the Dallas/Fort Worth area since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Broken Computer? Do These Things Before Taking It to the Shop

Broken Computer? Do These Things Before Taking It to the Shop

Try as we might, we can’t prevent all computer issues from occurring—for instance, there’s not much that we can do if a stick of RAM dies, at least, not remotely. However, if you’re stuck with a broken computer and need to bring it in for repair work, there are a few things we recommend you do.

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The Global Chip Shortage is Currently Hindering Many Industries

The Global Chip Shortage is Currently Hindering Many Industries

Using microprocessor-based technology is now a way of life for a majority of people, and with that a massive demand is created for these components. Unfortunately, demand—as well as the COVID-19 pandemic—has caused difficulties for many organizations’ supply chains, including microprocessors. Today, we will go through the microchip shortage, how it affects consumers and when experts project that it will subside. 

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The Global Chip Shortage a Real Problem for Many

The Global Chip Shortage a Real Problem for Many

With such a heavy focus on remote work over the past year or so, if you have tried to procure equipment or technology solutions during this period, you may have noticed that it is much harder than usual to do so. The global chip shortage has led to many challenges for organizations, chief among them getting the parts needed to put together critical technology solutions. This opens up a whole other set of issues, though, particularly in regards to disruption of the supply chain.

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Tech Term: Motherboard

Tech Term: Motherboard

A computer is made up of many parts, one of which is today’s Tech Term: the motherboard. We’ll discuss what the motherboard does for your computer and why it’s such an important part for its continued operation.

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Power Off, or Leave It On?

Power Off, or Leave It On?

At the end of the day, do you shut down your computer or do you put it into sleep mode? Depending on what you need from your device the next day, you might want to consider which option benefits you the most. Here are some of the pros and cons of both approaches so that you can pick which one best suits your situation.

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Desktop Buyer’s Guide 2019, Part IV: Videos, Graphics, and Monitors

Desktop Buyer’s Guide 2019, Part IV: Videos, Graphics, and Monitors

Your new desktop isn’t going to do you much good if you don’t have a screen to plug into it. Let’s talk about considerations to make when purchasing a new desktop when it comes to your display.

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Desktop Buyer’s Guide 2019, Part V: Other Considerations

Desktop Buyer’s Guide 2019, Part V: Other Considerations

In parts one through four we talked about choosing the right specifications for your desktop, depending on its role. We talked about selecting the right CPU, RAM, storage, and display options. This final post we hit a few other tips and ideas we came up with that didn’t fit into the other posts.

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When Do You Know When It’s Time For an Upgrade?

When Do You Know When It’s Time For an Upgrade?

Nothing lasts forever; this phrase is true regardless of which industry you’re in or business you run. We all use technology in the office to a certain extent, and the ugly truth is that someday that technology will fail. It’s critical that you monitor technology for warning signs prior to its failure so as to avoid costly repair bills and rushed replacements. You might be surprised by how much you save as a result.

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Tip of the Week: Valuing Managed IT

Tip of the Week: Valuing Managed IT

It’s difficult to put a value on your organization’s technology solutions. While you might be tempted to assign a monetary value based on how much it all saves you, you also need to examine how much it costs you in the long term. Can you optimize your network even more than it currently is? Can you even keep track of the countless moving parts of your IT infrastructure? Managed IT might be able to help.

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Tip of the Week: How to Foil A Phishing Attack By ID’ing a Bad URL

Tip of the Week: How to Foil A Phishing Attack By ID’ing a Bad URL

Phishing attacks have been around for decades, first being recorded in 1995 where scammers would pose as AOL employees and request a user’s billing information through instant messages. Nowadays, email phishing attempts have tricked users into handing over personal information of all kinds. There are many methods of identifying a phishing attempt, but today we’ll focus on one.

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Tip of the Week: Creating Process Documentation

Tip of the Week: Creating Process Documentation

Do you remember the day that you purchased your current workstation? Maybe it was last week, last month, last year, or several years ago. At one point, it was pristine, untouched by the demands of the workday, but those days have long since passed. Over time, your computer collects all sorts of stuff on it, from unnecessary files to outdated, unused software.

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Tips on Business Continuity Planning from Financial Institutions

Tips on Business Continuity Planning from Financial Institutions

It’s quite possibly the most infamous screen image in computing: the Blue Screen of Death. Encountering this screen will often cause two thoughts to run through a user’s mind: what just happened, and how can I fix it?

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Will 2018 See Any Changes to Your Infrastructure?

Will 2018 See Any Changes to Your Infrastructure?

Any business’ IT is reliant on that business’ computing infrastructure, which makes the infrastructure an important topic for every business to consider. As we progress into 2018, it is important to stay up-to-date and considerate of each new development and trend.

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Tech Term: Bits and Bytes

Tech Term: Bits and Bytes

Running a business sometimes requires attention to very minute details, and some things must be measured in order to achieve optimal efficiency. You’ve likely heard the terms bits and bytes used regarding data storage or transfer, but do you know what the difference is between them? Today’s tech term is dedicated to this explanation.

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Tech Term: Protocol

Tech Term: Protocol

Computers use quite a lot of different types of protocol to function. In particular, the Internet takes advantage of protocol to a great degree. You might recognize terms like Hypertext Transfer Protocol Secure, Transmission Control Protocol/Internet Protocol, File Transfer Protocol, Internet Message Protocol, and Post Office Protocol. But what exactly is protocol, and why is it important?

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Investigating the Value of Managed IT Services

Investigating the Value of Managed IT Services

Managed IT services can present a lot of benefits for small businesses. Since not many smaller businesses can afford to staff expert IT technicians, managed IT services are an attractive alternative that allows an organization to get the IT support and management they need to keep their business running efficiently. Today, we’ll go over all the benefits a managed service provider can present a small business,and just how a MSP delivers significant returns on your IT support investments.

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Alert: Microsoft is Retiring Two Major Operating Systems

Alert: Microsoft is Retiring Two Major Operating Systems

Windows is a great operating system, but unless you’re keeping track of which version you have, you’ll be in for a rude awakening when it comes time to upgrade. In just six short months, there will be two Windows End of Life events for major technology solutions: Windows 7 and Windows Server 2008 R2. You need to start thinking about upgrading now before it’s too late to do so.

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Conferencing Solutions for the Modern Business

Conferencing Solutions for the Modern Business

Modern businesses have a lot more room for flexibility than in the past, particularly in regard to meetings. With the inception of conferencing solutions, organizations have access to more dynamic tools to make the most of their meetings. Determining the best one for you, though, is not easy. We’ll help you make that choice in the simplest terms possible.

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Is Your Infrastructure Hindering Your Business’ Growth?

Is Your Infrastructure Hindering Your Business’ Growth?

Small and medium-sized businesses (SMB) have historically been restricted in what they can do with their technology infrastructures. However, there are now options that an SMB can leverage that enable it to accomplish more with their infrastructure - but this requires the SMB to have a plan in place.

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Automation Growth and Your Business

Automation Growth and Your Business

Automation has been a hot button term for some time. Whether it is in reference to robots that manufacturers use to make their assembly lines more effective, the integrated workflows that today’s customer relationship management software presents, or A.I. crawling through mounds of data to help an entrepreneur better understand his/her business, automation is helping businesses move faster and be more agile. Today, we will look at how organizations are using automation, and how, even if it isn’t a big part of your business strategy today, it will need to be in the future.

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