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Telesys Voice and Data Blog

Telesys Voice and Data has been serving the Dallas/Fort Worth area since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Let’s Go Through Some Security Best Practices

Let’s Go Through Some Security Best Practices

While there is no question that security is important to any business, there is often a disconnect between this principle and any actual implementations that it reflects. Unfortunately, this can often leave a business vulnerable. To prevent this outcome, it is important that you follow a few best practices when it comes to fortifying your business against attack.

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Don’t Get Phished Out of Your Stimulus Payment

Don’t Get Phished Out of Your Stimulus Payment

Wherever there is money, there are scammers. So it may not be a big surprise that scammers are out en masse trying to get between you and your federally mandated stimulus money.  It’s bad enough that we’ve already seen a couple of phishing scams using the COVID-19 pandemic that are designed to help hackers get into accounts they have no business in, now that these scammers know that people are getting cash, the scams are kicked up a notch.

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Biometrics Has a Privacy Problem

Biometrics Has a Privacy Problem

The inclusion of biometric security systems have been all the rage in a range of organizations, due, in large part, because of the thought that other security platforms aren’t nearly as secure. Unfortunately, the superior security they are expecting may not be able to meet their expectations. Today, we will discuss biometric security, where it fits, and how it can be problematic for the small business. 

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Promoting Data Privacy

Promoting Data Privacy

Today, everything we do on the computer and on our phones creates data. Organizations that are good at utilizing this data, often look to capture everything that they can. This can leave the individual searching for a way to keep his/her data secure. Let’s take a look at some of the best practices used to prioritize individual data privacy.

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Smaller Practices are Choosing Cloud-Based EHR

Smaller Practices are Choosing Cloud-Based EHR

The medical field has spawned all kinds of new technology that takes patient care to the next level. Regulations demand that even smaller practices need to make the jump to electronic medical record systems (also known as electronic health records). These EMR/EHR solutions provide an interface that give providers and patients a way to keep themselves connected to each other--a tool to promote a more efficient delivery method for these services. We’ll take a look at these EMR and EHR solutions that are hosted in the cloud, giving your organization more information to make an educated choice on implementing this software.

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How Your Smartphone Keeps Your Data Safe

How Your Smartphone Keeps Your Data Safe

Smartphones are the predominant mode of communication, as well as now being the devices most used to access the Internet. With so much depending on the modern smartphone, it has become one of the largest, and most competitive, markets of any consumer item. As a result, manufacturers are building devices with software that is able to encrypt the phone against unauthorized access.

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According to Study, Only 28% Utilize Two-Factor Authentication

According to Study, Only 28% Utilize Two-Factor Authentication

2FA, or two-factor authentication, is a simple and effective means of boosting your cybersecurity. Despite this, a study performed by Duo Labs suggests that 2FA has not been adopted as much as one might expect, or as much as it should be.

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Is Your Effort Getting Things Done?

Is Your Effort Getting Things Done?

Cybercrime is the fastest growing criminal activity in the world. From the largest enterprise to the individual, it can affect anyone, anywhere. To help ensure the cybersecurity of American citizens and their businesses, the Department of Homeland Security (DHS), United States Computer Emergency Readiness Team (CERT), and the Federal Bureau of Investigation (FBI) and other agencies work together every October to raise awareness about the threats people face online through a series of educational events and activities.

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What Hackers Are Looking For On Your Network

What Hackers Are Looking For On Your Network

When a hacker tries to infiltrate your network, they are doing so with a purpose in mind. Usually they are looking for specific information, like account credentials, personal information, or files that can be used to blackmail victims. Regardless, we’ll go over what a hacker can do with the information that they collect from you, and how you can best protect it from them.

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Could Your Favorite App Infect Your Device?

Could Your Favorite App Infect Your Device?

Everyone has a right to privacy. However, with the popularity of social networks, the Internet is a very hard place to remain a private individual. Digital communication is everywhere. Cybercrime has become a fairly regular event. This week’s tip of the week takes a glance at three websites that you can use to help enforce your right to privacy.

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How do you want your business phone system communications deployed?

Ransomware is a tricky piece of malware that locks down the precious files located on a victim’s computer, then (in theory) will return access to them when a ransom has been paid. Depending on the files stored on a victim’s computer, they might simply blow it off and not worry too much about losing access to a couple of pictures or videos--but what if this ransomware threatened to expose your web browsing history?

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Tip of the Week: How to Type Special Symbols

Tip of the Week: How to Type Special Symbols

It doesn’t matter if you’re a small business, a large enterprise, or if you're in a rural town, or a larger city. You still have to worry about the security of your data and the integrity of your infrastructure. Thankfully, there are services out there that allow even small businesses to leverage powerful, enterprise-level tools for maximum network security. The most valuable of all is perhaps the Unified Threat Management (UTM) tool.

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Desktop Buyer’s Guide 2019, Part V: Other Considerations

Desktop Buyer’s Guide 2019, Part V: Other Considerations

In October of 2016, the Federal Communications Commission designed a set of rules known as the Broadband Consumer Privacy Proposal. These rules had intended to flip the status quo and require Internet service providers (ISPs) to gain their customers’ permission before they harvested their browsing histories to sell to advertisers. This proposal is now moot with the establishment of a new law that passed through Congress and was signed by President Trump in April 2017.

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Is Your Computer Slow? This Simple Upgrade Makes a World of Difference

Is Your Computer Slow? This Simple Upgrade Makes a World of Difference

Even webcams are susceptible to infestation from RATs, though they may not be the same creatures that haunt subway tunnels or dank basements. Remote Access Tools can be troublesome and, in some cases, invasive. RATs can be used to remotely access a computer and perform any number of functions, including turning on a device’s webcam.

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How to Prioritize Your Upcoming Technology Implementations

How to Prioritize Your Upcoming Technology Implementations

No matter how hard some organizations may try, the technology solutions that a business leverages simply aren’t meant to last forever. You may have noticed that some of your systems are less effective than they once were, and that your competition seems to be playing with a different set of rules. Sounds like it’s high time you implemented a few upgrades.

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A Bit of Fun Can Get Work Done Faster

A Bit of Fun Can Get Work Done Faster

When you want your workforce to operate more productively, and engagement has been shown to have positive effects on productivity, it makes sense that you would want to actively promote activities that have been shown to improve engagement. One approach that many companies and organizations are now embracing is gamification. Let’s discuss the concept of gamification, and how it might benefit your business.

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5 Tips for a More Secure Office

It seems that you can find absolutely anything while shopping online, but unfortunately, this also includes cyber threats. No deal is worth the risk of a hacking attack, but some best practices can help you stay safe while searching for that great bargain.

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Why You’ll Likely See More and More Chatbots

Why You’ll Likely See More and More Chatbots

Chatbots have been around for quite some time, and artificial intelligence is shaping the way that they are utilized for the modern business. Virtual assistants have risen in popularity, and they are featured on most smartphones out there. How can these “bots” help your organization?

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Tip of the Week: How to Reduce the Use of Paper in the Office

Tip of the Week: How to Reduce the Use of Paper in the Office

Paper can be incredibly expensive, especially with the quantity that a normal business goes through every single day. However, not only is it expensive on the monetary side, but also on the environmental side as well. By making some changes around your office, you can be more eco-friendly and budget-friendly by reducing the amount of paper waste your organization suffers from.

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What Exactly Do We Mean by “Managed” Services?

What Exactly Do We Mean by “Managed” Services?

Managed services - what are they? The short answer, other people managing the IT systems that you rely on every day to be productive and accomplish your tasks. In essence, they are a freedom from dealing with the troublesome and time-consuming parts of leveraging technology. You may have heard this much about managed services before, but have never been given a deeper understanding of what they entail. That is precisely what we aim to accomplish below.

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