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Telesys Voice and Data Blog

Telesys Voice and Data has been serving the Dallas/Fort Worth area since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Business Email User Tips

Business Email User Tips

Email is one of modern society’s best ways of staying in contact on both a business and personal level, but only if you’re effectively utilizing it. We’ll help you implement best practices and other methods to get the maximum benefit of your chosen email solution.

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Will You Be the Latest Business to Move Your Email to the Cloud?

Will You Be the Latest Business to Move Your Email to the Cloud?

The cloud helps many organizations expand their territories beyond simply the physical workplace. Employees can now access data and applications on any connected device. Your office can benefit considerably from cloud-based resources, with email in particular being a standout solution for the cloud.

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Protect Your Business From Phishing Attacks

Protect Your Business From Phishing Attacks

Spam is a major hindrance when running a business that relies on email, but it’s easy to protect your employee’s time from the average spam messages with the right technological support. Unfortunately, hackers have adapted to this change and made it more difficult to identify scam emails. More specifically, they have turned to customizing their spam messages to hit specific individuals within organizations.

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Tech Term: Opening the Spam Folder

Tech Term: Opening the Spam Folder

Spam is a tricky subject to talk about, as it seems everyone has a different definition for it. Yet, most have come to the conclusion that spam is a bad thing. For today’s Tech Term, we want to delve deep into the different kinds of spam out there, as well as theorize where the term even came from.

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Tech Term: What Does “Encryption” Mean?

Tech Term: What Does “Encryption” Mean?

Email is a solution that needs to be protected, lest you expose important information to any onlookers while messages are in transit. Encryption is one of the key ways you can make sure that your messages are safe, but email hasn’t always used this method to secure messages. In fact, it wasn’t until relatively recently that encryption became a staple of the major email providers.

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Tip of the Week: Managing Gmail with Labels and Filters

Tip of the Week: Managing Gmail with Labels and Filters

Gmail is a great way to take advantage of business email, but do you know all of the ins and outs of how to use some of its finer details? Today’s tip is dedicated to going over some of the more useful features of Gmail, like filters and labels--both of which will be helpful in controlling your inbox.

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Do You Have a Unified Strategy to Your Business' Communications

Do You Have a Unified Strategy to Your Business' Communications

Communication is one of the cornerstones on which your business functions, and without it, you will find that going about your daily duties is considerably more difficult. Communication is one of the many ways your organization accomplishes both major and minor tasks, so you want to pay especially close attention to how your business handles phone calls, email, and even mobile devices--both in and out of the office.

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Hitman Email Scam Threatens Your Life, Instead of Your Data

Hitman Email Scam Threatens Your Life, Instead of Your Data

Email scams have become a sort of punchline, often featuring Nigerian princes or wealthy, unknown relatives in need of funds to get home. However, another email scam is anything but amusing, as it uses a unique possession of the target to entice them to comply: their life.

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Is Your In-House Email Server Worth It? Probably Not

Is Your In-House Email Server Worth It? Probably Not

If you’re like most businesses, you almost certainly rely on email on a daily basis. However, if your email is hosted on an in-house server, you are becoming less like many businesses, as they are moving their solutions to the cloud. Here’s why you should follow suit and make the switch yourself.

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How a Single Hacker Stole $100 Million From Two Major Tech Companies

How a Single Hacker Stole $100 Million From Two Major Tech Companies

An unfortunate fact about the modern business world is that any organization that utilizes technology is playing with fire. Cyber attacks can circumvent even the most well-protected networks through the company’s users. This is, unfortunately, something that business owners often don’t learn until they’re on the receiving end of an attack; just like the two companies that fell victim to phishing attempts that were supposedly operated by Evaldas Rimasauskas, a Lithuanian hacker who has been accused of stealing $100 million from them.

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Tip of the Week: 3 Tools for Simplifying Your Company’s Email

Tip of the Week: 3 Tools for Simplifying Your Company’s Email

Managing your company’s email can be a complex endeavor, due to the sheer volume of messages being sent and received, as well as the need to have a way to prioritize which messages are important. It’s safe to say that all organizations can benefit from email management solutions, such as email archiving and spam protection, and multi-factor authentication.

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Tip of the Week: 4 Easy Ways to Share Files

Tip of the Week: 4 Easy Ways to Share Files

There are many ways to share a file between two computers. Being familiar with multiple options will certainly come in handy, especially when your preferred method of file sharing isn’t an option (like when you can’t find your flash drive, or maybe you lose Internet connection). For this week’s tip, here are four options to help your business more effectively share files.

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Tip of the Week: Overwhelmed With Email? Try These 3 Helpful Tips

Tip of the Week: Overwhelmed With Email? Try These 3 Helpful Tips

Email is a central part of any functional modern office, but if you aren’t proactive in keeping your inbox under control, you could be wasting time on unnecessary messages or spam. If you want to get the most out of your workday, it’s imperative that you take back control of your business email inbox. Here are three ways that yourself and your employees can clean up your inboxes and waste less time throughout the work day.

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AOL CEO Gets His Twitter Account Hacked and the Internet Responds Appropriately

AOL CEO Gets His Twitter Account Hacked and the Internet Responds Appropriately

Imagine that you are the CEO of a mass media organization whose Twitter has just been hacked and was now posting 20 spam-filled tweets every second. You’ve just put yourselves in the shoes of Tim Armstrong, CEO of now-Verizon-subsidiary AOL.

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Tip of the Week: How to Write an Email that Will Actually Get Replied To

Tip of the Week: How to Write an Email that Will Actually Get Replied To

Have you ever been in a situation where you’re watching your inbox, waiting for a response that probably isn’t coming? This is a problem that’s all too common, and it’s because the average business owner could very well be stymieing their own progress by sending emails that are too long, too wordy, or even too brief. A study by Boomerang suggests that there are four ways to make emails more viewer-friendly.

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Tip of the Week: Don’t Let These 4 Office Distractions Get the Best of You

b2ap3_thumbnail_offices_have_many_distractions_400.jpgIt’s time to be realistic and admit that the office can be an extraordinarily distracting place. Constant meetings and discussions, phones ringing, and emails hitting the inbox can all seem overwhelming. With so much going on, how can you get the most work done while still remaining in contact with your co-workers?

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Tip of the Week: Use Android to Get Gmail Functionality for Your Non-Gmail Email Account

b2ap3_thumbnail_switch_your_mail_to_gmail_400.jpgGmail is a great email client, but not everyone uses it as their primary method of email communication. Some might prefer Microsoft Outlook, or they might still be using Yahoo Mail. Even if Google wants you to be using their email service, they know that they can’t win them all. For those who want the experience of Gmail without switching providers, you can now do so on the Gmail app for Android.

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Tip of the Week: Unsure if an Email Address is Valid? Here’s How to Check!

b2ap3_thumbnail_email_verification_400.jpgSometimes you might write an email to someone who you’ve never emailed before (perhaps you scrawled down their email while on the phone or at an event), and questioned the authenticity of your recipient’s email address. Those who use email frequently know all too well what this feels like. It makes the most sense to first make sure that you have the right email address before sending a message.

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Tip of the Week: How to Spot and Avoid Email Spoofing

b2ap3_thumbnail_email_spoofing_400.jpgLet’s say you get an email from a close friend. It looks like it’s legitimate, until you check the contents of the message. It’s an advertisement, or it’s trying to get you to click on a link to see something “important.” Regardless of what the content of the message is, you should probably slap that bad boy in the Spam section of your email inbox. You’ve just been the target of email spoofing, and it’s more common than you might think.

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Your Professional Business Needs a Professional Communications Strategy

b2ap3_thumbnail_unified_communications_400.jpgIt’s not always easy for businesses to keep up with the latest communications technology. Some organizations are still stuck in the days of using antiquated communication mediums that are specific to the individual, rather than to an organization. In order to optimize the way your business communicates both internally and externally, it’s critical that you address the following two opportunities for unified communications.

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Let's look at the definition of disaster. dis·as·ter A calamitous event, especially one occurring suddenly and causing great loss of life, damage, or hardship, as a flood, airplane crash, or business failure.To Telesys Voice and Data, a disaster is anything that involves a major loss of data or major downt...
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