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Telesys Voice and Data Blog

Telesys Voice and Data has been serving the Dallas/Fort Worth area since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Business Email User Tips

Business Email User Tips

Email is one of modern society’s best ways of staying in contact on both a business and personal level, but only if you’re effectively utilizing it. We’ll help you implement best practices and other methods to get the maximum benefit of your chosen email solution.

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Will You Be the Latest Business to Move Your Email to the Cloud?

Will You Be the Latest Business to Move Your Email to the Cloud?

The cloud helps many organizations expand their territories beyond simply the physical workplace. Employees can now access data and applications on any connected device. Your office can benefit considerably from cloud-based resources, with email in particular being a standout solution for the cloud.

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Protect Your Business From Phishing Attacks

Protect Your Business From Phishing Attacks

Spam is a major hindrance when running a business that relies on email, but it’s easy to protect your employee’s time from the average spam messages with the right technological support. Unfortunately, hackers have adapted to this change and made it more difficult to identify scam emails. More specifically, they have turned to customizing their spam messages to hit specific individuals within organizations.

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Tech Term: Opening the Spam Folder

Tech Term: Opening the Spam Folder

Spam is a tricky subject to talk about, as it seems everyone has a different definition for it. Yet, most have come to the conclusion that spam is a bad thing. For today’s Tech Term, we want to delve deep into the different kinds of spam out there, as well as theorize where the term even came from.

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Tech Term: What Does “Encryption” Mean?

Tech Term: What Does “Encryption” Mean?

Email is a solution that needs to be protected, lest you expose important information to any onlookers while messages are in transit. Encryption is one of the key ways you can make sure that your messages are safe, but email hasn’t always used this method to secure messages. In fact, it wasn’t until relatively recently that encryption became a staple of the major email providers.

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Tip of the Week: Managing Gmail with Labels and Filters

Tip of the Week: Managing Gmail with Labels and Filters

Gmail is a great way to take advantage of business email, but do you know all of the ins and outs of how to use some of its finer details? Today’s tip is dedicated to going over some of the more useful features of Gmail, like filters and labels--both of which will be helpful in controlling your inbox.

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Do You Have a Unified Strategy to Your Business' Communications

Do You Have a Unified Strategy to Your Business' Communications

Communication is one of the cornerstones on which your business functions, and without it, you will find that going about your daily duties is considerably more difficult. Communication is one of the many ways your organization accomplishes both major and minor tasks, so you want to pay especially close attention to how your business handles phone calls, email, and even mobile devices--both in and out of the office.


Unified communications include several solutions that your organization can use to stay connected, including a unified email solution, mobile device strategy, and a telephone solution. All of these types of solutions should be built around today’s expectations of mobility and flexibility. Here are some of the ways your business can build out a unified communications system that improves connectivity.

Email
Email has long been a staple of business, but how do your employees use it? Do they access it on multiple devices? Do they use the same email service (Hint: They should)? An employee who prefers Gmail over Microsoft Outlook might decide that they would rather use the solution they are most comfortable with. This is an issue, as it spits in the face of your attempt at unified communications.

Email is most useful when it’s kept to your preferred email solution, so you should ensure that your organization is prepared to spend time on training employees how it works. The solution you choose should be one that can be used on several different devices so as to provide your employees with maximum choice in how they use the email system. If you’re worried about hosting your email server, Telesys Voice and Data can help you out with that, too.

Mobile Device Management
Mobile devices are all over the place now, and your business could benefit from having them become a part of your infrastructure. However, they need to be managed properly, as the more apps have access to your business’s data, the more exposure it gets to potential threats. You need to make sure that you’re prepared to handle this influx of mobile devices if you’re hoping to provide a truly unified communication infrastructure for your organization.

Beyond compatibility, you want to make sure that your organization is prepared to handle lost or stolen devices, fraudulent apps, and other security risks. Telesys Voice and Data can help you whitelist and blacklist apps, as well as remotely wipe lost or stolen devices. This helps you keep your data as safe as can be.

Unified Voice over IP
Traditional telephone solutions don’t take the flexibility of the modern business in mind. Landlines tend to bundle together services with little flexibility, leading to organizations overpaying for services that they don’t need. If you’re paying for services that you don’t need, you’re wasting assets that are better spent elsewhere. Furthermore, you’re limited to taking calls on your work phone in your office, hampering your ability to be productive while out of the office or on a business trip.

A Voice over Internet Protocol (VoIP) application is one of the best solutions an organization can implement, as they often work across multiple types of devices and work from a shared database of contacts. Your workers will always have access to client information, even when they aren’t in the office. Employees have the option of using their smartphone, desktop, or traditional handset. Having VoIP makes using Unified Communications so much easier for businesses.

To learn more about unified communications solutions, reach out to Telesys Voice and Data at (800) 588-4430.

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Hitman Email Scam Threatens Your Life, Instead of Your Data

Hitman Email Scam Threatens Your Life, Instead of Your Data

Email scams have become a sort of punchline, often featuring Nigerian princes or wealthy, unknown relatives in need of funds to get home. However, another email scam is anything but amusing, as it uses a unique possession of the target to entice them to comply: their life.

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Is Your In-House Email Server Worth It? Probably Not

Is Your In-House Email Server Worth It? Probably Not

If you’re like most businesses, you almost certainly rely on email on a daily basis. However, if your email is hosted on an in-house server, you are becoming less like many businesses, as they are moving their solutions to the cloud. Here’s why you should follow suit and make the switch yourself.

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Tip of the Week: How to Automate Sorting Your Emails

Tip of the Week: How to Automate Sorting Your Emails

An unfortunate fact about the modern business world is that any organization that utilizes technology is playing with fire. Cyber attacks can circumvent even the most well-protected networks through the company’s users. This is, unfortunately, something that business owners often don’t learn until they’re on the receiving end of an attack; just like the two companies that fell victim to phishing attempts that were supposedly operated by Evaldas Rimasauskas, a Lithuanian hacker who has been accused of stealing $100 million from them.

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How Much TLC Does Your IT Need?

How Much TLC Does Your IT Need?

Managing your company’s email can be a complex endeavor, due to the sheer volume of messages being sent and received, as well as the need to have a way to prioritize which messages are important. It’s safe to say that all organizations can benefit from email management solutions, such as email archiving and spam protection, and multi-factor authentication.

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A QR Code Could Be your New Wi-Fi Password

A QR Code Could Be your New Wi-Fi Password

There are many ways to share a file between two computers. Being familiar with multiple options will certainly come in handy, especially when your preferred method of file sharing isn’t an option (like when you can’t find your flash drive, or maybe you lose Internet connection). For this week’s tip, here are four options to help your business more effectively share files.

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How Remote Monitoring and Maintenance Helps Us, Help You

How Remote Monitoring and Maintenance Helps Us, Help You

Email is a central part of any functional modern office, but if you aren’t proactive in keeping your inbox under control, you could be wasting time on unnecessary messages or spam. If you want to get the most out of your workday, it’s imperative that you take back control of your business email inbox. Here are three ways that yourself and your employees can clean up your inboxes and waste less time throughout the work day.

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ALERT: Make Sure Your Business is Safe from Meltdown and Spectre

ALERT: Make Sure Your Business is Safe from Meltdown and Spectre

Intel recently found itself (once again) in hot water, mere months after many flaws were discovered in the firmware that enables all of their chips to do their job. This time, the issue could have potentially caused a permanent dip in the CPU’s capacity to function properly. This has come to be known as the Meltdown vulnerability.

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How to Intelligently Approach Business Analytics

How to Intelligently Approach Business Analytics

A solid business decision needs to be based on more than just a gut feeling. It takes quantifiable data to choose the right path for your company, leveraged in a process known as business analytics. Today, we’ll explore this process, as well as discuss a few ways you can use it to your advantage.

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Slow Computer? Increase your memory to boost computer Speeds

Slow Computer?  Increase your memory to boost computer Speeds

Sometimes when your workstation feels bogged down, a relatively cheap and simply hardware update can make a huge difference in performance. Adding more RAM (Random Access Memory, often just referred to as memory) can be a game changer for your bogged down PC.

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Tip of the Week: Navigating the Taskbar in Windows 10

Tip of the Week: Navigating the Taskbar in Windows 10

Computers are great tools to get work done in the office, but only if they are used effectively. Employees looking to get more out of their Windows workstations can utilize the taskbar to get around faster. We’ll discuss some of the ways your business can take better advantage of the taskbar, as well as what it’s capable of.

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Does Tech in School Fill Up the Honor Roll or Seats in Detention?

Does Tech in School Fill Up the Honor Roll or Seats in Detention?

We typically use this blog to share information about the technology that a business should be leveraging - but in this blog, we’ve decided to focus on a different group that is increasingly reliant on technology: students. As these pupils will someday make up the workforce and almost certainly utilize technology on a daily basis, it is important that their education reflects this increase in their curriculums. Here, we’ll consider some of the effects (good and bad) that this has had.

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Tip of the Week: Here Are a Few of Our Favorite Security Practices

Tip of the Week: Here Are a Few of Our Favorite Security Practices

There will never be a time that we are not committed to improving the security of businesses. To continue striving for this goal, we’re dedicating this week’s tip to describing some solutions that can assist in locking a business and its data down.

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Tip of the Week: Improving Some Cybersecurity Basics

Tip of the Week: Improving Some Cybersecurity Basics

What are your chances of being hacked, or targeted by some kind of cyberattack? I hate to tell you this, but they’re probably a lot higher than you might think.

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