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Telesys Voice and Data Blog

Telesys Voice and Data has been serving the Dallas/Fort Worth area since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Two Approaches to Collaboration Your Business Can Benefit From

Two Approaches to Collaboration Your Business Can Benefit From

Collaboration is the key to many businesses' success and through the use of technology, your collaborative success could improve exponentially. The problem becomes how to determine what kind of collaboration tools work right for your situation. Today, we’ll go through two different types of software that can help improve your organizational collaboration.

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It’s Probably Time to Consider a Change

It’s Probably Time to Consider a Change

Ask anyone that runs a business and they’ll tell you that it’s not one thing, it’s dozens of interconnected tasks that make up an efficiently functioning business. The smaller a business is, the more that the people that work in it need to do. This month, we wanted to discuss how even small investments in technology can make a massive difference in the way a business operates. 

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You Should Make a Strategic Investment in Your Business’ Technology

You Should Make a Strategic Investment in Your Business’ Technology

All small business owners are searching for ways to ensure their organization's long-term success. The truth is that it takes a dedication to building strategies that allows your business to get in the fast lane and stay there; and these strategies aren’t always easy to find. Let’s discuss how leaning into solid technology investment can help bring you closer to your goals. 

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The Pros and Cons of Gamifying Your Productivity

The Pros and Cons of Gamifying Your Productivity

Productivity is the metric every business uses to determine the health of their business, how their employees are working, and how projects are being handled. Some organizations have found it helpful to gamify their productivity to incentivize efficient and thorough individual and team performance. Let’s take a look at gamification, why it is so effective as a strategy, and some of the pitfalls that it can cause. 

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Are You Dealing with Toxic Productivity?

Are You Dealing with Toxic Productivity?

There is one question that workers don’t hear enough, and if they do hear it, it is usually said in passing as a rhetorical question. That question is:

“How are you doing?”

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Spring Cleaning Your Business’ Technology

Spring Cleaning Your Business’ Technology

Technology is a big part of doing business for a lot of organizations. One issue that comes into play is that managing that technology can get a little much for a small organization or one that doesn’t actively have some type of plan of how to organize their IT in a way that can keep that technology from being a risk or a problem. This month, we’ll take a look at a couple things that can be done to clean up your IT and make it be more of a benefit to your organization.

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What are My Options for Connecting a Second Monitor?

What are My Options for Connecting a Second Monitor?

Laptops are pretty great, I think we can all agree, simply due to their portability. Having said that, the one-screen situation that laptops bring with them can certainly get in the way of productivity—particularly for those who are used to using more than one. Let’s discuss why an additional display is so helpful, and what your options may be for hooking one up to your laptop.

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The Network Bottleneck Can Sap Productivity

The Network Bottleneck Can Sap Productivity

Sometimes you might encounter situations where your network is limited in the amount of data it can process at any given time. The unfortunate truth is that it can be difficult to identify exactly what the problem is that is causing the slowdown, but one of the most common issues—the network bottleneck—is a pretty safe bet. But what exactly is a bottleneck, and what can be done to solve it?

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Vendor Management Can Save You A Lot of Time and Money

Vendor Management Can Save You A Lot of Time and Money

When was the last time you actually had a decent experience working with a vendor? Depending on who you are trying to contact and work with, it can either be an extraordinarily pleasant or an extraordinarily painful experience. Wouldn’t it be nice if you didn’t have to work with vendors at all? What if you could just contact a trusted resource who could handle everything for you? Well, you’re in luck; that just so happens to be what vendor management is all about!

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3 Mantras to Live By for Everyday IT Success

3 Mantras to Live By for Everyday IT Success

With so many technical terms to know and processes to understand, one might think that the only possible way to take care of your IT infrastructure is to hire professionals to monitor and maintain every aspect of it. While there is certainly a lot of truth to this statement, and working with professionals presents a ton of value, it doesn’t take a genius to implement small, common-sense practices that can compound over time.

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3 Ways Your Business Can Avoid or Minimize the Impact of Downtime

3 Ways Your Business Can Avoid or Minimize the Impact of Downtime

The phrase “time is money” is something that you hear a lot, especially in the business environment. While this might be applied in small ways, such as employees taking one or two minutes longer on their breaks or leaving early for the day, the major issue with wasted time manifests itself in much larger and more unpredictable ways. The true silent killer of businesses is downtime, and you need to be aware of its impact on your organization on a holistic level.

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Lessons Learned from the New Normal

Lessons Learned from the New Normal

It’s been said that those who don’t learn from history are doomed to repeat it. In business, this is more evident every day as organizations have to deal with all sorts of different problems. How business leaders react to those problems ultimately makes the difference between beleaguered results or success. Let’s take a look at three lessons business leaders should be learning from recent events. 

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Are You Having Productivity Problems? Here are Some Possible Solutions

Are You Having Productivity Problems? Here are Some Possible Solutions

Productivity is the core measurement of your business’ ability to complete the work needed to bring in revenue and to keep that work up consistently. Amazingly enough, most businesses experience similar productivity problems over time. What can a small and medium-sized business do to right the ship when productivity is down? Today we explore some ways to do just that.

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Tip of the Week: Making the Most of Google Keep

Tip of the Week: Making the Most of Google Keep

The Android platform has various tools and applications available to assist users in keeping themselves organized and productive. One of these applications, Google Keep, offers particularly significant benefits. For this week’s tip, we’ll be going over some ways that you can use Google Keep to help “keep” track of the cornucopia of important information you need to process and retain.

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Small Businesses Face Hard Work Getting Back to Normal

Small Businesses Face Hard Work Getting Back to Normal

It isn’t exactly business as usual, but things are beginning to resemble the reality we all knew before COVID-19, thanks to the use of cloud services as a means to continue processes while social distancing is still in play. However, some businesses may still be reluctant to embrace them.

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4 Tips That Can Help Your Business Better Manage IT Projects

4 Tips That Can Help Your Business Better Manage IT Projects

Have you ever tried to manage a major IT project yourself? If you have, you know that it’s a huge time sink and that there’s a lot involved with the process. We’ll discuss four of the best ways that you can save time and resources while managing your latest technology implementation project.

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Has Your IT Team Attained these Goals Yet?

Has Your IT Team Attained these Goals Yet?

For any business to be successful, it needs access to the technology solutions that allow it to operate efficiently. Your IT team is responsible for ensuring that this access is not interrupted, which isn’t an insignificant responsibility. However, by clearly defining goals for your IT team to strive for, you provide a benefit to all members of your staff.

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Can You Use Help with Your Customer Relationships?

Can You Use Help with Your Customer Relationships?

Understanding what your customers need is a crucial first step toward improving the way your organization communicates with them. They expect a certain level of service, so how can you make sure to maintain it while still leveling with them on what they require of your business? A customer relationship management software, or CRM, is invaluable toward this end.

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Diving Into the Differences Between Proactive and Reactive

Diving Into the Differences Between Proactive and Reactive

When it boils down to it, there are really only two ways to operate a business: proactively, or reactively. While many businesses still rely on their reactivity to deal with their technology issues, the opposite approach is demonstrably more effective for the modern business. Let’s explore some of the effects that a proactive and reactive strategy can each have on your operations.

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How Our Help Desk Benefits You

How Our Help Desk Benefits You

You’re likely aware that we have a Help Desk for our clients to leverage, but not all companies handle their support the same way. Here, we wanted to share a few reasons that we are confident that our approach to support is better for our clients.

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