Contact us today!
(800) 588-4430

Telesys Voice and Data Blog

Telesys Voice and Data has been serving the Richland Hills area since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

How Does Your IT Stack Up to These Standards?

How Does Your IT Stack Up to These Standards?

Selecting a managed service provider should be like selecting any employee. You need to make sure that your expectations are going to be fulfilled, and that your selection will be there when you need them to be. However, the criteria you examine your potential IT service provider by should be a little different than how you evaluate your other prospective team members.

To help you out, we’ve assembled four of the big considerations you should make when weighing your options when choosing an MSP.

Industry Experience
Having an MSP with plenty of experience isn’t enough. You need to make sure that your MSP candidate has experience with the information technology needs of your particular industry. Otherwise, you may find yourself stuck with a provider who doesn’t have the know-how that comes from dealing with certain things hands-on.

Response Times
It’s one thing to work with a technology resource who knows what they’re doing, it’s another thing entirely to work with one who knows what they’re doing and gets right to doing it. Your time is valuable--too valuable to waste waiting for your IT management resource to start working on your problem, and the same goes for your employees. Time is money after all, so the longer it takes to return the given resource to productivity, the more it will cost.

Scope of Service
Returning to the thought of hiring a new employee, one of the big considerations that is taken into account is how well-rounded their experience is. After all, having an employee that can serve one purpose isn’t nearly as helpful as an employee who has the ability to step into whatever function you need them for. Your MSP should be the same way. Your company’s IT covers a wide range of solutions and devices, all of which your MSP should be able to manage and repair if needed.

On-site Services
While a great many IT issues can be identified and resolved remotely, there are some that need a hands-on approach. Your MSP needs to be willing and able to visit your location and attend to your technology issues if it should become necessary. While remote maintenance is preferable for many reasons, there are occasions that call for a technician to be present. You don’t want to find yourself without a reliable resource if your hardware is on the fritz and the only way to return to production is to have that hardware functional.

At Telesys Voice and Data, we hold ourselves to these considerations and strive to live up to them every day, making us an excellent candidate to fulfill your IT requirements. Give us a call at (800) 588-4430 for more information.

Comments

 
No comments yet
Already Registered? Login Here
Guest
Saturday, 20 October 2018
If you'd like to register, please fill in the username, password and name fields.

Captcha Image

Blog Archive

Free Consultation

Sign up today for a
FREE Network Consultation

How secure is your IT infrastructure?
Let us evaluate it for free!

Sign up Now!

Free Consultation
 

Tag Cloud

Security Tip of the Week Technology Cloud Best Practices Hackers Malware Privacy Business Computing Productivity Email Business Microsoft Internet Hosted Solutions Windows 10 Software Managed Service Provider Backup Computer IT Services Ransomware Network Security Mobile Devices Smartphone Android User Tips Managed IT services Hardware Google Browser IT Support Outsourced IT Workplace Tips Social Media Innovation Efficiency Communication Disaster Recovery Data Data Backup Business Continuity Data Management Smartphones App Business Management Cloud Computing Holiday Upgrade Small Business Office Productivity Office 365 Windows Miscellaneous WiFi Internet of Things Facebook Microsoft Office Network Data Recovery Server Remote Monitoring Artificial Intelligence Gmail Spam Big Data Phishing Encryption Tech Term Customer Relationship Management Unified Threat Management Bandwidth Firewall Robot Apps Save Money Paperless Office Hosted Solution Recovery Password Risk Management Tip of the week Remote Computing Cybersecurity Word Hacker Managed IT Services Chrome Passwords How To Content Filtering Apple Government Avoiding Downtime Money Work/Life Balance Infrastructure Wi-Fi Customer Service Mobile Device Management Office Tips Employer-Employee Relationship Saving Money Document Management VoIP Analytics Vendor Management Presentation Business Growth The Internet of Things Computers Data Security Alert Applications IT Support Outlook Data storage Computing Education IT Management Cybercrime Health Virtual Reality Mobile Device Antivirus Project Management SaaS Hacking BYOD Social Managed IT Mobile Computing Data loss Website Tech Support BDR Operating System Windows 10 Telephone Systems File Sharing Two-factor Authentication Compliance Settings Monitors Politics Travel Regulations Vulnerability Identity Theft Google Drive Automation Websites Physical Security Augmented Reality Going Green VPN Specifications Taxes IBM Running Cable Botnet Printing Virtual Private Network Smart Technology Assessment Samsung User HIPAA Server Management Licensing Meetings Bring Your Own Device Search Router Mobile Security Digital Payment Sports Storage Retail IT service Maintenance Cortana Virtualization Best Practice Computer Care Administration Lithium-ion battery Business Owner Training IT solutions Safety Marketing Wireless Technology Tablet Automobile Upgrades Wireless Business Technology Budget Downtime End of Support Competition communications Mouse YouTube Information Technology Collaboration Unified Communications Legal Healthcare Humor LiFi Patch Management Scam Twitter Analyitcs WPA3 Troubleshooting Internet Protocol Flexibility Google Calendar Solid State Drive Current Events Fort Worth IT Hard Drives Networking Fraud G Suite How To Processors Laptop Management Virtual Desktop Fleet Tracking VoIP streamlines Operations Phone System Heating/Cooling Legislation Motion Sickness Hard Disk Drive Social Networking DFW IT Service Refrigeration Net Neutrality Firefox Supercomputer Halloween Google Docs Enterprise Resource Planning Writing Asset Tracking business network infrastructure Wearable Technology Servers Help Desk Deep Learning Personal Information Fun Motherboard Mobile Techology Internet Exlporer IT Consultant IT Budget Scary Stories Social Engineering Remote Workers data services Software as a Service Machine Learning Distributed Denial of Service Computer Repair Mail Merge Vulnerabilities Undo Disaster Resistance Cleaning Consultation Notifications Electronic Health Records iPhone IP Address IT Technicians Statistics Technology Tips Relocation Software Tips Address Managed IT Service Webcam Alt Codes Electronic Medical Records Google Wallet Modem Geography Proactive IT Hotspot User Error Crowdsourcing Dark Data Private Cloud Cyberattacks Mobile Office Mirgation Bluetooth Comparison Redundancy Break Fix Point of Sale Corporate Profile Typing Drones Cookies Buisness Cables IT Consulting Language Quick Tips Printer Error History Bookmarks Migration Black Friday Dark Web WannaCry Cryptocurrency Knowledge Nanotechnology Wires Data Breach Computing Infrastructure PowerPoint Time Management Access Control Cabling Favorites Chatbots Cyber Monday Data Warehousing Web Server Bitcoin Update Staffing Experience IoT Consumers MSP Technology Laws Alerts Network Management SharePoint Administrator 3D Printing Conferencing Identity flu season Lenovo Microsoft Excel Cameras VoIP Windows 8 Chromebook GPS Utility Computing Network Congestion Proactive eWaste Domains Unified Threat Management Cooperation Touchscreen Downloads Law Enforcement Google Maps Disaster Unsupported Software 5G Entrepreneur Shortcut Fort Worth IT Sevices Application Superfish Blockchain CCTV Digital Emoji Tracking Users Display Remote Monitoring and Management Environment Public Speaking business communications systems Staff Multi-Factor Security Gadget Uninterrupted Power Supply Mobile Data Hacks flu shot Permissions Spyware Cost Management

Top Blog

Don't be Afraid to Replace Got an older PC that's causing you a lot of issues? Older technology is typically more expensive to run, and after a while, it's cheaper to simply buy a new desktop than it is to continue pouring money into something that always seems broken. It's a great time to buy wo...
QR-Code