Telesys Voice and Data Blog

Mark Titus stands as a distinguished leader in the telecommunications and IT sector, serving as Vice President of Sales at Telesys Voice & Data. With a career spanning over 35 years, Mark has not only mastered the intricacies of IT infrastructure and cybersecurity but has also become a pivotal figure in several prestigious organizations. He holds the position of Secretary for the Cowtown Executives Association and is the Chairman Elect of the Board of Directors for the Better Business Bureau, supporting a vast network of 17,000 businesses across Texas. His journey from starting as a phone systems equipment vendor to becoming an authorized dealer for major brands like Samsung and Toshiba exemplifies his adaptability and foresight in a rapidly evolving industry. Mark's commitment to fostering trust and building relationships, coupled with his strategic insights, makes him an invaluable asset to any business endeavor.

It is remarkable how much more capacity our data storage tools have than they had upon their initial invention, and how much data we’ve amassed in that time. The first-ever commercial hard drive was the size of two refrigerators, and held a mere five megabytes of data. For context, that’s about five photographs. Today, hard drives hold exponentially more data, and it is critical that you are doing everything you can to protect this data from any circumstance, from fire, severe weather, or cyberattack.

So, are you? Too many business owners aren’t sure… but there’s a way you can be. 

Do you feel like you’re walking a tightrope between getting things done and maintaining the security of your network and data? You’re not alone. Ultimately, we’re all trying to be as productive as possible, and we want to use all the cool collaboration tools, work from anywhere, and get things done fast.

How do you know when it’s time to fire one of your vendors? Better yet, how do you know when you’re better off firing your IT vendor to find a better option? These kinds of situations can be stressful, but they’re not impossible. We’re here to help you make the call, as well as to offer a better alternative that saves you time, energy, and money.

From online banking and shopping to social media and remote work, we're constantly sharing information. While our digital lives offer incredible convenience, they also expose us to a growing number of cyberthreats.

Cybercriminals are always looking for new ways to exploit vulnerabilities and steal personal information. Fortunately, by adopting a few key habits, you can significantly reduce your risk and protect your data. Here are four things every user needs to remember to help them avoid cyberthreats.

Any business can face a variety of disruptions, from natural disasters to cyberattacks. While many organizations understand the importance of preparing for the unexpected, not all of them have a solid plan in place. A well-crafted business continuity plan (BCP) is crucial for protecting your employees, customers, and bottom line.

Here are some key dos and don'ts to consider when creating your business continuity strategy.

Business owners like to talk about things like time theft and quiet quitting as reasons why they wring their hands over lost productivity, and unfortunately, it’s almost always their view that it is the erosion of a strong work ethic. What if the real problem isn't about employees checking out, but rather, something far more on the nose? Let’s talk about quiet cracking.

Quiet cracking is the slow, almost imperceptible breakdown of a knowledge worker's mental and emotional state under the relentless pressure of the demands of their workplace. It's not a sudden burnout, but a gradual fragmentation of their well-being, and it’s happening a lot. 

Surprises can be exciting, but one part of your business where you don’t want them is in your IT. A server crash, a wireless connectivity outage, or a security threat can all create multiple surprise problems that you simply aren’t ready to handle—particularly in the realm of your wallet. Instead of spinning the wheel and gambling on your IT bill, you can instead treat your IT like a predictable utility cost, and it’s all thanks to proactive managed IT services.

Do you have your finger on the pulse of your business’ subscriptions? Not many business owners do, and it can negatively impact operations and budget lines. This tech sprawl can get out of control, which is why your business needs a plan to combat it. Thankfully, we’re here to help you get your subscriptions under control… both the known and the unknown.

Artificial Intelligence (AI) has become a seriously hot topic. While integrating AI promises significant advancements and efficiencies, the narrative around AI-fueled layoffs—the displacement of human workers by AI—is increasingly met with a surprising twist: regret.

At Telesys IT Services, a leading provider of proactive business technology support services, we've observed this trend with interest. It appears that many organizations that hastily replaced human capital with AI are now confronting unforeseen challenges. Managers that famously thought that replacing their paid employees with AI aren’t always happy with the results. Let’s take a look at the particulars of this phenomenon.

The end of Windows 10 support is closer than you think. On October 14, 2025, Microsoft will officially stop providing free security updates, non-security updates, and assisted support for Windows 10. For businesses, this isn't just a minor inconvenience—it's a critical security and operational risk that demands immediate attention.

Do you have that one friend who's still clinging to their cracked, ancient smartphone? You know the one: it's painfully slow, the battery dies in two hours, and it can't run half the apps you use. Now, imagine if an entire company operated like that, with every piece of its technology. It sounds like a comedy of errors, but for many businesses, it’s a silent disaster waiting to happen.

Two-factor authentication can be one of the most impactful security tools your organization has. This is because passwords play a massive part in the security of your most crucial digital assets; and frankly, it keeps passwords as a viable solution to keep apps and data secure. 

When something goes wrong with your company’s technology, the last thing you want to do is be the one at fault. Unfortunately, that’s what comes with the territory in the world of business IT. If you’re sick of technicians who make excuses rather than own up to their mistakes and correct their course, read on. We’re going to showcase just what accountability in IT looks like and how we strive to embody it.

How much time do you waste every day while trying to find specific files? Chances are, it’s more than you’d like, and one quick glance at your digital workspace would tell us you have some tidying up to do. Today, we want to share three tips to help you be more organized and productive with your digital workspace.

In business, it’s tempting to think, if it's not broken, don't fix it. This is especially true for technology. Your computers turn on, emails go out, and things seem to work… so why bother with constant maintenance?

What if I told you this safe approach is actually draining your profits? It’s a hidden expense, and understanding it can completely change how you see your IT.

For business owners, your most critical assets aren’t your office or your inventory; it’s your data. Every client list, financial record, and strategic plan forms the makeup of your company. Protecting this data, due to its importance, isn't just an IT issue—it's an essential business function.

Today, few topics are generating as much buzz right now as Artificial Intelligence. It's a concept that can feel both futuristic and, at times, a little intimidating. What if I told you that AI is already working behind the scenes in many businesses, acting as the most efficient, data-driven coworker you've ever had?

Let me ask you something… Do you know just how much IT downtime costs? For SMBs, it’s typically between $427 to over EIGHT GRAND an hour. Imagine your whole workforce just chillin' because the Internet's down, meanwhile deadlines are getting missed, customers are getting ticked off, and opportunities are disappearing. That's a nightmare, man. 

This is why you need to do what you need to do to keep your business up and running.

Most small businesses have trouble navigating cybersecurity, and that’s because there are too many threats to count. You might even feel like you're a little over your head yourself. Today, we’re bringing to you four of the biggest threats to watch out for on the Internet, as well as what you can do to keep them from impacting your operations.