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Telesys Voice and Data has been serving the Richland Hills area since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Three Predictions for Technology in 2018

Three Predictions for Technology in 2018

With 2017 on its way out, there are many great technology solutions that businesses can take advantage of. Some of the most notable topics in business technology in recent years include business intelligence, artificial intelligence applications, and machine learning. What are some of the most important technologies that you’ll want to keep in mind for the 2018 business year?

We’ll take a look at some of the best and brightest technologies that are making waves in the industry, as well as what your organization needs to keep in mind when considering them for operation.

Artificial Intelligence
A business might use artificial intelligence for analyzing data to create better opportunities and outcomes, as well as create great customer experiences and enhance operations with automation. AI is capable of creating more streamlined operations and consumer experiences by using chatbots, as well as other machine-learning capabilities that allow your organization to create dynamic solutions. However, AI researchers believe that businesses should only implement these solutions sparingly, focusing on specific concepts and roles rather than broad ideas for how to use AI.

You might not be implementing AI immediately, but it’s worth mentioning that 59% of businesses are already planning for the day when they can do so, collecting data that will allow them to make the most of such a great new initiative.

Intelligent Analytics and Business Intelligence
Analytics are crucial in the business world. They allow organizations to make educated decisions about how best to manufacture and sell their products. By looking at specific information, organizations can optimize profits by streamlining the way that these processes are approached.

Business intelligence and analytics can make for great new opportunities both within your chosen industry, or in entirely new markets. You can potentially analyze how your organization will function in various sectors without making the jump immediately, which can make the difference between a failed attempt and full assimilation. It’s recommended that organizations looking to take full advantage of business intelligence use specialized apps that can extrapolate data and turn it into trends. These can be used to create value from your data.

Cloud Technology
The cloud isn’t necessarily new, but it’s still one of the best ways that you can access and implement modern technology solutions. Regardless of when and how you implement artificial intelligence or business intelligence applications, you’ll have the cloud option, which can be used to create a dynamic, flexible, and functional solution for your organization. Your business can simply use the Internet to connect to these apps, which creates an added convenience in its own right.

How will you use these technologies in 2018? Let us know in the comments, and be sure to reach out to Telesys Voice and Data at (800) 588-4430 for questions or concerns about how you can take advantage of these emerging trends.


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