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Telesys Voice and Data Blog

Telesys Voice and Data has been serving the Dallas/Fort Worth area since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Diving Into the Differences Between Proactive and Reactive

Diving Into the Differences Between Proactive and Reactive

When it boils down to it, there are really only two ways to operate a business: proactively, or reactively. While many businesses still rely on their reactivity to deal with their technology issues, the opposite approach is demonstrably more effective for the modern business. Let’s explore some of the effects that a proactive and reactive strategy can each have on your operations.

To start, it is probably wise to establish how each approach generally works out.

What A Reactive Approach Entails

As you might imagine, a business that doesn’t adapt to the shifting landscape until something is going to directly influence it would be described as reactive. Whether it’s by boosting the company’s efficiency when a new competitor opens up, or scaling back spending after the local economy takes a significant downswing, adopting this method can present you with some significant issues.

For instance, reacting to these kinds of circumstances inherently means that your business is going to be behind the eight ball, susceptible to larger issues and their consequences. Your competition will have the lead on you, and if you’re occupied by playing catch-up, your capability to make the most of your business will be hampered.

What A Proactive Approach Entails

Comparatively, a proactive approach to IT maintenance and management takes the polar opposite approach. Rather than essentially sitting around and waiting for something to interfere with business operations, a business that leverages a proactive approach considers the data they have collected, identifies trends, and uses these insights to prepare themselves for a variety of different scenarios.

For instance, a proactive behavior we frequently recommend is to maintain an offsite data backup that is compliant to best practices. Managed services are inherently proactive, as your technology is monitored for the express purpose of catching issues early.

Turn To Telesys Voice and Data For Proactive Support

Of course, we don’t expect you to just take what we’re saying at face value - let us show you how beneficial our services can be. The trained team here at Telesys Voice and Data can keep your technology operational and optimized, ensuring your productivity.

Keep reading our blog for more benefits of working with Telesys Voice and Data, and don’t hesitate to reach out to us for assistance by calling (800) 588-4430. Don’t wait until doing so is a reaction!


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