Contact us today!
(800) 588-4430

Telesys Voice and Data Blog

Telesys Voice and Data has been serving the Richland Hills area since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Can You Use Help with Your Customer Relationships?

Can You Use Help with Your Customer Relationships?

Understanding what your customers need is a crucial first step toward improving the way your organization communicates with them. They expect a certain level of service, so how can you make sure to maintain it while still leveling with them on what they require of your business? A customer relationship management software, or CRM, is invaluable toward this end.

Continue reading
0 Comments

Which Management Software Is Right for Your Business?

Which Management Software Is Right for Your Business?

On the surface, you might think that customer relationship management (CRM) and enterprise resource planning (ERP) are the same exact thing. However, they both have very specific niches for a business--particularly when it comes to managing organizational assets and interactions with consumers. Here are some of the specific situations in which you’ll find these solutions helpful.

...
Continue reading
0 Comments

Solid Vendor Management Leads To Solid Successes

Solid Vendor Management Leads To Solid Successes

In order to function properly, any business will need to procure certain pieces of equipment. Some of this equipment will be specialized to the business’ purpose, while some will be the sort that may be more commonly found in offices everywhere. This equipment must be procured from somewhere, and this is where vendors come in--but who in your organization is responsible for your vendor management?

Continue reading
0 Comments

Tip of the Week: 4 Sure-Fire Ways to Improve Customer Service [VIDEO]

b2ap3_thumbnail_customer_service_400.jpgThe Internet gives customers a platform to be heard like never before. A customer’s opinion of your business dealings, when amplified online, can make or break your company. This reality requires modern enterprises to take customer service very seriously, which is easier said than done.

Continue reading
0 Comments

The Advantage of Knowing Why a Client is Calling Before You Answer

b2ap3_thumbnail_voip_is_cost_effective_400.jpgAre your employees trained to answer the phones in a helpful and professional manner? If you're not intentional about this, calls made to your company will be fumbled, notes will be scribbled on paper, and clients will lose confidence in your business. One way to really impress callers is to equip your staff with phone features allowing them to know pertinent information about a client before they answer the phone.

Continue reading
0 Comments

Blog Archive

Free Consultation

Sign up today for a
FREE Network Consultation

How secure is your IT infrastructure?
Let us evaluate it for free!

Sign up Now!

Free Consultation
 

Tag Cloud

Security Tip of the Week Technology Cloud Best Practices Hackers Business Computing Malware Privacy Business Productivity Email Hosted Solutions Microsoft Internet Software Windows 10 Managed Service Provider Backup Network Security IT Services Computer Ransomware Mobile Devices Innovation Android Smartphone Managed IT services Social Media Outsourced IT Hardware User Tips Google Browser IT Support Workplace Tips Communication Disaster Recovery Data Backup Business Continuity Productivity Efficiency Data Data Management Small Business App Business Management Smartphones Upgrade Holiday Microsoft Office Internet of Things Office Data Recovery Cloud Computing WiFi Office 365 Windows Network Facebook Remote Monitoring Miscellaneous Server Artificial Intelligence Gmail Managed IT Services Save Money Paperless Office Big Data Tech Term Phishing Encryption Spam Passwords Robot Bandwidth Firewall Password Apps Hosted Solution Recovery Customer Relationship Management Unified Threat Management Employer-Employee Relationship Risk Management Cybersecurity Chrome How To Word Government Apple Avoiding Downtime Money Hacker Work/Life Balance Customer Service Mobile Device Management Content Filtering Saving Money VoIP Remote Computing Infrastructure Wi-Fi communications Office Tips Document Management Tip of the week Computing Analytics Data Security The Internet of Things Computers IT Support Virtual Reality Health SaaS BYOD Hacking Mobile Computing IT Management Education Tech Support Compliance Cybercrime Mobile Device Antivirus Project Management Collaboration Operating System Managed IT File Sharing Data loss Social BDR Applications Vendor Management Presentation Downtime Business Growth Website Windows 10 Alert Telephone Systems Printing Outlook Two-factor Authentication Data storage Settings Vulnerability Identity Theft Meetings Storage Retail VPN Best Practice Augmented Reality Computer Care Lithium-ion battery Virtual Private Network Assessment Running Cable Business Owner IBM Training Server Management Licensing Digital Payment Marketing Search Bring Your Own Device Upgrades Sports Automobile Maintenance Healthcare IT service Budget Cortana End of Support Competition Virtualization Mouse Administration Information Technology Remote Monitoring and Management Regulations Safety Tablet Legal Humor IT solutions Business Technology Wireless Technology Wireless Twitter Analyitcs Politics Monitors Smart Technology Travel Google Drive Websites HIPAA Automation Physical Security Going Green YouTube Router Taxes Mobile Security Specifications Unified Communications Patch Management Botnet Scam Samsung LiFi User Computer Repair Break Fix Networking Cookies How To Cleaning Geography Heating/Cooling Notifications Language Printer VoIP streamlines iPhone Laptop Cyberattacks Hard Drives Relocation Migration Hard Disk Drive Black Friday Electronic Medical Records Dark Web Supercomputer Google Wallet Virtual Desktop Webcam Nanotechnology Firefox business network infrastructure Cables Servers Crowdsourcing Computing Infrastructure Help Desk Dark Data Access Control Halloween Bookmarks Refrigeration Private Cloud Chatbots Cyber Monday IoT Data Warehousing IT Budget Drones Techology Point of Sale data services Fun Wires Alerts SharePoint Deep Learning flu season Scary Stories Favorites Mail Merge Error Identity Utility Computing Consultation Microsoft Excel Disaster Resistance PowerPoint MSP Statistics Cooperation Software Tips Downloads Backup and Disaster Recovery Fort Worth Conferencing Address Undo Web Server Update Blockchain Consumers Proactive IT IP Address Proactive Bluetooth Staff Multi-Factor Security Procurement Alt Codes 3D Printing flu shot Employees Redundancy Administrator Corporate Profile Cameras Cost Management Quick Tips Chromebook Permissions IT Consulting Mobile Office Typing Law Enforcement Flexibility History Network Congestion Google Calendar Remote Worker eWaste Unsupported Software Fort Worth IT Buisness Zero-Day Threat IT Sevices WannaCry CCTV Management Time Management Emoji Fraud Data Breach Cryptocurrency Knowledge WPA3 Gadget Operations Cabling Display Legislation Environment Mobile Data DFW IT Service Staffing Hacks Social Networking Enterprise Resource Planning Network Management Net Neutrality Technology Laws Troubleshooting Bitcoin Experience Fleet Tracking Wearable Technology GPS Current Events Lenovo Motherboard VoIP G Suite Mobile Touchscreen Processors Internet Exlporer Google Maps Unified Threat Management Windows 8 Phone System Asset Tracking Shortcut Disaster Software as a Service Distributed Denial of Service Tracking Superfish Domains Motion Sickness Digital 5G Company Culture Entrepreneur Google Docs business communications systems Remote Workers Application IT Technicians Uninterrupted Power Supply Writing Technology Tips Personal Information Managed IT Service Users Public Speaking Modem Spyware IT Consultant Vulnerabilities Hotspot User Error Internet Protocol Electronic Health Records Machine Learning Mirgation Solid State Drive Social Engineering Comparison

Top Blog

Don't be Afraid to Replace Got an older PC that's causing you a lot of issues? Older technology is typically more expensive to run, and after a while, it's cheaper to simply buy a new desktop than it is to continue pouring money into something that always seems broken. It's a great time to buy wo...
QR-Code