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Telesys Voice and Data Blog

Telesys Voice and Data has been serving the Dallas/Fort Worth area since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Is HealthCare IT Improving? In a Word: Absolutely

Is HealthCare IT Improving? In a Word: Absolutely

Improvements in technology have allowed us to come a long way since the days of our ancestors, which is made exceptionally clear by our developments in the realm of healthcare. There are so many ways that healthcare providers can use information technology to their advantage, so we’ll cover a select few here.

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Celebrating Cybersecurity in Professional Services

Celebrating Cybersecurity in Professional Services

The professional services space is filled with important information. Lawyers, accountants, doctors, and many more professionals have access to some of the very most personal information available. For this reason, they are continuously targeted by hackers. Since October is cybersecurity awareness month, we thought we would take a look at modern cybersecurity practices to see which ones were working best for professional services firms. 

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Smaller Practices are Choosing Cloud-Based EHR

Smaller Practices are Choosing Cloud-Based EHR

The medical field has spawned all kinds of new technology that takes patient care to the next level. Regulations demand that even smaller practices need to make the jump to electronic medical record systems (also known as electronic health records). These EMR/EHR solutions provide an interface that give providers and patients a way to keep themselves connected to each other--a tool to promote a more efficient delivery method for these services. We’ll take a look at these EMR and EHR solutions that are hosted in the cloud, giving your organization more information to make an educated choice on implementing this software.

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Medical IT: How Is HITECH Doing?

Medical IT: How Is HITECH Doing?

Compliance laws regarding the storage and dispersion of healthcare records were implemented with the intended purpose of urging healthcare providers to better take care of their patients’ personal information, but how effective are they? Unfortunately, there are many providers that have failed to meet the standards for the HIPAA and HITECH compliance laws, and it has brought a hefty price tag along with it.


In 2016, the Office for Civil Rights (OCR) and the Department of Health investigated several data breaches that led to a considerable sum being claimed in response to violations of these compliance laws. In what totaled to 12 settlements following the investigations of data breaches caused by failure to comply with these laws, as well as one monetary civil penalty, these claims amounted to approximately $25,505,300 in fines.

Compare this to the more recent data. In 2017, there were only nine HIPAA settlements that produced a total of $19,393,000, as well as a single monetary civil penalty paid, a considerably smaller sum than the previous year. Clearly something is working here, but what is it? Perhaps it’s the fear that being negligent with important data could mean a large sum raining down on the heads of those who fail to adhere to these laws.

What’s even more interesting are the types of violations that led to these penalties. While the majority of these involve a failure to protect protected health information, or PHI, and its digital counterpart electronic protected health information (ePHI), there are a couple of outliers that are interesting to look at. Here are some of them:

  • Insufficient ePHI access control
  • Impermissible disclosure of ePHI
  • Careless handling of PHI
  • Multiple HIPAA violations
  • Delayed breach notifications
  • Lack of security management process
  • Lack of a business associate agreement

The majority of the issues revolving around HIPAA and HITECH compliance come from an inability to secure mobile devices, failure to implement proper security processes, and delaying breach notifications for far too long.

As for HITECH specifically, a recent lawsuit was filed in federal court against 60 hospitals over alleged failure to adhere to the HITECH Act. Specifically, these hospitals failed to adequately provide records and documentation for 50% of their patients within three business days of the request. This is one of the specific requirements for securing funding through the HITECH Act, so you can understand that this was quite a big red flag for government.

Consequently, these 60 hospitals from the state of Indiana now face charges totaling over $1 billion for failure to provide records as required, despite receiving the incentive payments totaling around $324 million. Additionally, these hospitals face claims that they violated the Anti-Kickback Statute and the False Claims Act for claiming that they were HITECH-compliant, when in reality they failed to meet the requirements of the regulation.

Not all practices fail to adhere to HIPAA and HITECH, though. Is your practice one of them? Answer with confidence today by reaching out to Telesys Voice and Data at (800) 588-4430.

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