Contact us today!
(800) 588-4430

Telesys Voice and Data Blog

Telesys Voice and Data has been serving the Richland Hills area since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

How to Keep IT and the Rest of Your Staff on the Same Side

How to Keep IT and the Rest of Your Staff on the Same Side

There are some facets to IT that are universally accepted as important, such as security. However, there are also others that create some conflicting opinions between management and IT personnel. When surveyed, business leaders and IT management held vastly different opinions as to the importance of various IT tasks. Is there a way to unify these priorities?

Different Viewpoints and Priorities
According to the 2018 SIM (Society for Information Management) IT Trends Study, management and IT have very different views on how important many tasks are. The 1,200 respondents to the survey indicated that while business owners and management saw alignment between the business and IT as the second-highest priority, IT saw that as their fourth priority. Talent retention was another point where business leadership and IT didn’t quite see eye-to-eye. IT teams ranked that as worry number three, while business leaders ranked it as 17th. Business continuity saw a similar discrepancy, IT leaders ranking it at number eight, while business leaders ranked it 18th.

This isn’t a situation that benefits any business. Instead, the focus should be to align the priorities of IT and the rest of the business in order to achieve a greater, common goal.

Blending Two Priorities into a Common Goal
An effective means of getting the different facets of your team on the same page is to show them that they are all contributing to the success of the same business initiative. For instance, finances are a major concern of any business’ management. An IT team can much more easily communicate with the business side of things by speaking their language, so to speak.

Any IT team understands the importance of staying up-to-date where their solutions are concerned, but staying up-to-date will require an investment that management may resist signing off on. However, if the IT team can demonstrate how the investment into upgrades will allow the business to save money down the line, it provides the business half with the motivation to move forward. The same effect can often be accomplished with a frank, honest evaluation of the business’ future if certain investments aren’t made.

Win-Win or Lose-Lose
It is also important to cultivate the idea amongst your organization that the business half and the IT half should not be considered competitors. The two need to be partners, working together to make the best whole possible.

If there is ever a dispute or disagreement between the two halves of your business, resist the urge to find a compromise. Disagreement can be a good thing, as it provides the opportunity to examine a situation and define the best possible course of action for the business as a whole. This opens the door for more effective collaboration.
Compromise and collaboration are two very different things. While compromise suggests that both sides have to sacrifice something for any agreement to take shape, collaboration implies that both sides are unifying and putting forth their best effort to achieve a common goal--in this case, the betterment of the organization.

How have you found success in encouraging collaboration between your IT teams and the rest of your staff? Tell us in the comments!

Comments

 
No comments yet
Already Registered? Login Here
Guest
Saturday, 18 August 2018
If you'd like to register, please fill in the username, password and name fields.

Captcha Image

Blog Archive

Free Consultation

Sign up today for a
FREE Network Consultation

How secure is your IT infrastructure?
Let us evaluate it for free!

Sign up Now!

Free Consultation
 

Tag Cloud

Security Tip of the Week Technology Cloud Best Practices Hackers Malware Privacy Business Computing Productivity Business Email Microsoft Internet Windows 10 Hosted Solutions Software Backup IT Services Managed Service Provider Ransomware Network Security Computer Mobile Devices Android Smartphone Managed IT services User Tips IT Support Workplace Tips Social Media Hardware Google Browser Communication Outsourced IT Disaster Recovery Business Continuity Innovation Efficiency Data Management Data Backup Smartphones App Data Holiday Upgrade Small Business Business Management Office Cloud Computing WiFi Internet of Things Facebook Microsoft Office Network Data Recovery Server Remote Monitoring Office 365 Windows Miscellaneous Encryption Productivity Artificial Intelligence Gmail Spam Big Data Firewall Robot Apps Save Money Phishing Paperless Office Hosted Solution Recovery Tech Term Password Unified Threat Management Bandwidth Chrome Passwords How To Content Filtering Government Apple Avoiding Downtime Money Infrastructure Work/Life Balance Mobile Device Management Wi-Fi Customer Service Office Tips Tip of the week Employer-Employee Relationship Saving Money Document Management Risk Management Remote Computing Cybersecurity Customer Relationship Management Word Managed IT Services Hacker Computing IT Management Education Antivirus Cybercrime Health Virtual Reality Mobile Device Managed IT Data loss SaaS BYOD Hacking Social Mobile Computing BDR Website Tech Support Windows 10 Compliance Operating System Telephone Systems File Sharing Two-factor Authentication Settings VoIP Business Growth Analytics Vendor Management Presentation Data Security The Internet of Things Applications Computers IT Support Alert Outlook Data storage Maintenance Bring Your Own Device Search Sports Storage Digital Payment Retail IT service Cortana Virtualization Best Practice Computer Care Administration Lithium-ion battery Business Owner Project Management Training IT solutions Safety Marketing Business Technology Tablet Wireless Technology Automobile Upgrades Wireless Budget Downtime End of Support Competition communications Mouse YouTube Information Technology Patch Management Collaboration Unified Communications Legal Humor Scam Vulnerability LiFi Regulations Analyitcs Twitter Politics Monitors VPN Travel Google Drive Identity Theft Websites Automation Virtual Private Network Smart Technology Physical Security Augmented Reality Going Green Specifications Taxes Assessment Botnet IBM HIPAA Running Cable Server Management Printing Router Mobile Security Samsung Licensing User Modem Address Managed IT Service Meetings Computer Repair Geography Undo Proactive IT Hotspot Cleaning Notifications Bluetooth Comparison Relocation Software Tips iPhone IP Address Mirgation Cookies Redundancy Break Fix Webcam Corporate Profile Alt Codes Electronic Medical Records Google Wallet Dark Data Cables IT Consulting Language Quick Tips Printer Crowdsourcing Black Friday Private Cloud Mobile Office Migration Nanotechnology Dark Web Point of Sale WannaCry Typing Drones Buisness Wires Data Breach Computing Infrastructure Time Management Access Control Cyber Monday Error Cabling Chatbots Knowledge IoT Data Warehousing Cryptocurrency MSP Technology Laws Alerts PowerPoint Network Management SharePoint flu season Identity Experience Utility Computing Consumers Lenovo Microsoft Excel Web Server VoIP Bitcoin Update Staffing Proactive Unified Threat Management Cooperation Touchscreen Downloads Shortcut Fort Worth Administrator Disaster 3D Printing Healthcare Superfish Blockchain Cameras Digital Windows 8 Chromebook GPS Law Enforcement Google Maps Network Congestion Remote Monitoring and Management eWaste Domains business communications systems Staff Multi-Factor Security Entrepreneur flu shot IT Sevices Uninterrupted Power Supply Unsupported Software 5G Cost Management Application Permissions CCTV Spyware Emoji Tracking Gadget Users Display WPA3 Environment Public Speaking Internet Protocol Flexibility Google Calendar Fort Worth IT Solid State Drive Mobile Data Hacks Management Networking Fraud How To Fleet Tracking Troubleshooting VoIP streamlines Operations Heating/Cooling Legislation DFW IT Service Hard Disk Drive Current Events Social Networking Laptop Enterprise Resource Planning Hard Drives Net Neutrality G Suite Firefox Processors Virtual Desktop Asset Tracking business network infrastructure Wearable Technology Phone System Servers Motion Sickness Motherboard Halloween Google Docs Mobile Refrigeration Techology Internet Exlporer Supercomputer Help Desk Writing data services Software as a Service Mail Merge Distributed Denial of Service Deep Learning Personal Information Fun Scary Stories Vulnerabilities Disaster Resistance IT Consultant Consultation IT Budget Machine Learning Social Engineering User Error IT Technicians Statistics Technology Tips

Top Blog

Don't be Afraid to Replace Got an older PC that's causing you a lot of issues? Older technology is typically more expensive to run, and after a while, it's cheaper to simply buy a new desktop than it is to continue pouring money into something that always seems broken. It's a great time to buy wo...
QR-Code