Contact us today!
(800) 588-4430

Telesys Voice and Data Blog

Telesys Voice and Data has been serving the Richland Hills area since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

How to Keep IT and the Rest of Your Staff on the Same Side

How to Keep IT and the Rest of Your Staff on the Same Side

There are some facets to IT that are universally accepted as important, such as security. However, there are also others that create some conflicting opinions between management and IT personnel. When surveyed, business leaders and IT management held vastly different opinions as to the importance of various IT tasks. Is there a way to unify these priorities?

Different Viewpoints and Priorities
According to the 2018 SIM (Society for Information Management) IT Trends Study, management and IT have very different views on how important many tasks are. The 1,200 respondents to the survey indicated that while business owners and management saw alignment between the business and IT as the second-highest priority, IT saw that as their fourth priority. Talent retention was another point where business leadership and IT didn’t quite see eye-to-eye. IT teams ranked that as worry number three, while business leaders ranked it as 17th. Business continuity saw a similar discrepancy, IT leaders ranking it at number eight, while business leaders ranked it 18th.

This isn’t a situation that benefits any business. Instead, the focus should be to align the priorities of IT and the rest of the business in order to achieve a greater, common goal.

Blending Two Priorities into a Common Goal
An effective means of getting the different facets of your team on the same page is to show them that they are all contributing to the success of the same business initiative. For instance, finances are a major concern of any business’ management. An IT team can much more easily communicate with the business side of things by speaking their language, so to speak.

Any IT team understands the importance of staying up-to-date where their solutions are concerned, but staying up-to-date will require an investment that management may resist signing off on. However, if the IT team can demonstrate how the investment into upgrades will allow the business to save money down the line, it provides the business half with the motivation to move forward. The same effect can often be accomplished with a frank, honest evaluation of the business’ future if certain investments aren’t made.

Win-Win or Lose-Lose
It is also important to cultivate the idea amongst your organization that the business half and the IT half should not be considered competitors. The two need to be partners, working together to make the best whole possible.

If there is ever a dispute or disagreement between the two halves of your business, resist the urge to find a compromise. Disagreement can be a good thing, as it provides the opportunity to examine a situation and define the best possible course of action for the business as a whole. This opens the door for more effective collaboration.
Compromise and collaboration are two very different things. While compromise suggests that both sides have to sacrifice something for any agreement to take shape, collaboration implies that both sides are unifying and putting forth their best effort to achieve a common goal--in this case, the betterment of the organization.

How have you found success in encouraging collaboration between your IT teams and the rest of your staff? Tell us in the comments!

Comments

 
No comments yet
Already Registered? Login Here
Guest
Wednesday, 20 February 2019
If you'd like to register, please fill in the username, password and name fields.

Captcha Image

Blog Archive

Free Consultation

Sign up today for a
FREE Network Consultation

How secure is your IT infrastructure?
Let us evaluate it for free!

Sign up Now!

Free Consultation
 

Tag Cloud

Security Tip of the Week Technology Cloud Best Practices Business Computing Hackers Malware Privacy Business Productivity Email Hosted Solutions Microsoft Software Internet Windows 10 Managed Service Provider Backup Network Security Computer Ransomware IT Services Innovation Mobile Devices Android Smartphone Social Media Outsourced IT Hardware User Tips Google Managed IT services Productivity Browser IT Support Workplace Tips Business Continuity Data Backup Efficiency Communication Disaster Recovery Upgrade Data Smartphones Small Business App Business Management Data Recovery Data Management Cloud Computing Office Internet of Things Holiday Microsoft Office Network Server Office 365 Remote Monitoring Windows Miscellaneous WiFi Facebook Save Money Paperless Office Tech Term Managed IT Services Artificial Intelligence Gmail Big Data Spam Phishing Encryption Recovery Employer-Employee Relationship Password Bandwidth Firewall Customer Relationship Management Unified Threat Management Passwords Apps Robot Hosted Solution Avoiding Downtime Money communications Wi-Fi IT Support Office Tips Work/Life Balance Customer Service Mobile Device Management Collaboration Risk Management Saving Money VoIP Remote Computing Vendor Management Word Hacker Infrastructure Chrome Content Filtering Document Management Tip of the week How To Apple Cybersecurity Government Downtime Data Security Website SaaS Hacking BYOD Mobile Computing Tech Support Compliance Two-factor Authentication Settings Operating System IT Management Analytics File Sharing The Internet of Things Mobile Device Applications Antivirus Computers Project Management Presentation Business Growth Managed IT Data loss BDR Alert Outlook Printing Data storage Education Computing Windows 10 Cybercrime Telephone Systems Vulnerability Health Virtual Reality Social VPN Marketing Automobile Upgrades Virtual Private Network YouTube Assessment Healthcare Budget Competition End of Support Unified Communications Server Management Licensing Digital Payment Mouse Remote Monitoring and Management Information Technology LiFi Maintenance Regulations Legal Humor Twitter Analyitcs Politics Monitors Augmented Reality Travel Smart Technology Google Drive IBM Running Cable Tablet Websites Automation HIPAA Software as a Service Business Technology Physical Security Router Going Green Mobile Security Taxes Specifications Botnet Bring Your Own Device Search Sports IT service Samsung User Cortana Virtualization Meetings Storage Administration Retail Patch Management Scam Best Practice IT solutions Safety Computer Care Lithium-ion battery Wireless Technology Identity Theft Business Owner Wireless Training Hard Disk Drive Error Bookmarks Identity Bitcoin flu season Experience Microsoft Excel Firefox Supercomputer Utility Computing MSP Cooperation PowerPoint business network infrastructure Virtual Assistant Downloads Servers Help Desk Favorites Windows 8 Fort Worth Blockchain Techology Domains Web Server IT Budget Update Consumers Proactive Staff data services Multi-Factor Security 5G Entrepreneur Application Administrator Conferencing 3D Printing flu shot Mail Merge Permissions Users Disaster Resistance Public Speaking Consultation Cameras Chromebook Cost Management Law Enforcement eWaste Network Congestion Flexibility Google Calendar Statistics Software Tips Employees Unsupported Software Fort Worth IT IT Sevices Address Fraud Proactive IT CCTV Emoji Management Gadget WPA3 Environment Display Operations Legislation Bluetooth Hard Drives Corporate Profile Mobile Data Social Networking Hacks DFW IT Service Laptop Redundancy Net Neutrality Virtual Desktop IT Consulting Quick Tips Enterprise Resource Planning Fleet Tracking Troubleshooting Wearable Technology History Refrigeration WannaCry Motherboard Current Events Halloween Internet Exlporer Data Breach Time Management G Suite Processors Mobile Cabling Asset Tracking Phone System Deep Learning Fun Scary Stories Motion Sickness Staffing Distributed Denial of Service Google Docs Technology Laws Network Management Company Culture Remote Workers Writing IT Technicians Technology Tips Lenovo Undo VoIP GPS Personal Information Modem Managed IT Service Hotspot Unified Threat Management Zero-Day Threat User Error IP Address Touchscreen IT Consultant Google Maps Vulnerabilities Disaster Machine Learning Information Social Engineering Mirgation Alt Codes Comparison Shortcut Superfish Digital Tracking Computer Repair Cookies Break Fix Language business communications systems Backup and Disaster Recovery Printer Mobile Office Cleaning Notifications Geography Uninterrupted Power Supply Relocation Electronic Health Records iPhone Migration Typing Black Friday Buisness Spyware Webcam Electronic Medical Records Nanotechnology Google Wallet Dark Web Cables Dark Data Computing Infrastructure Internet Protocol Procurement Access Control Crowdsourcing Solid State Drive Private Cloud Cyberattacks Chatbots Cryptocurrency Cyber Monday Knowledge Data Warehousing Networking How To Point of Sale IoT Drones Wires Alerts VoIP streamlines Remote Worker SharePoint Heating/Cooling

Top Blog

Don't be Afraid to Replace Got an older PC that's causing you a lot of issues? Older technology is typically more expensive to run, and after a while, it's cheaper to simply buy a new desktop than it is to continue pouring money into something that always seems broken. It's a great time to buy wo...
QR-Code