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Telesys Voice and Data Blog

Telesys Voice and Data has been serving the Dallas/Fort Worth area since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

The End for Windows Server 2008 and Windows 7 Just Days Away

The End for Windows Server 2008 and Windows 7 Just Days Away

Microsoft is just days away from officially retiring their Windows 7 and Windows Server 2008 R2 operating systems. If your business is, for whatever reason, still using this software, you will need to upgrade by January 14 or face using unsupported software that could quickly become a security problem for your business. Let’s take a look at your options.

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Windows 7’s Time Has Come

Windows 7’s Time Has Come

Chances are if you are still using Windows 7, you’ve begun to see warning messages about its imminent end-of-support date. Microsoft is retiring support for one of its best tools on January 14, 2020 and if you are still running Windows 7 after that date, it could put your whole IT infrastructure at risk. Let’s take a look at the particulars of Windows 7’s retirement and what your options are.

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Alert: Microsoft is Retiring Two Major Operating Systems

Alert: Microsoft is Retiring Two Major Operating Systems

Windows is a great operating system, but unless you’re keeping track of which version you have, you’ll be in for a rude awakening when it comes time to upgrade. In just six short months, there will be two Windows End of Life events for major technology solutions: Windows 7 and Windows Server 2008 R2. You need to start thinking about upgrading now before it’s too late to do so.

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It’s Time to Upgrade Away from Windows 7

It’s Time to Upgrade Away from Windows 7

All good things must eventually come to an end, and that includes your business’ technology solutions. The end of a Windows operating system’s reign on the market is always an eventful time, as you have businesses that take proactive measures to ensure they don’t fall behind the times before the end of support date, and you have those who wait until the last minute and put their organizations at risk because of it.

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When Do You Know When It’s Time For an Upgrade?

When Do You Know When It’s Time For an Upgrade?

Nothing lasts forever; this phrase is true regardless of which industry you’re in or business you run. We all use technology in the office to a certain extent, and the ugly truth is that someday that technology will fail. It’s critical that you monitor technology for warning signs prior to its failure so as to avoid costly repair bills and rushed replacements. You might be surprised by how much you save as a result.

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What You Need to Know About Technology Upgrades

What You Need to Know About Technology Upgrades

Even if we’d like it to last forever, business technology can’t possibly do so for a number of reasons. Due to the fact that businesses and their technology are constantly upgrading and changing, it’s almost a certainty that you’ll have to upgrade your technology at some point, whether it reaches its end-of-life event or just simply becomes obsolete for your organization. In fact, failing to update your infrastructure from time to time can have serious negative side-effects for your business.

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Failing Technology and Your Data

Failing Technology and Your Data

The sad truth about computers is that when they inevitably break, you have to get them fixed; or, you have to order a new one. When PCs started to be utilized for mass productivity, however, businesses had to find a better way. It’s been years since the first managed services provider hung out their shingle, and over that relatively short time the managed services industry has grown to be a $150 billion-a-year industry. The combination of IT becoming an important part of nearly every business resulted in the obvious demand for affordable IT support. This trend has seen many businesses cutting IT staff to make way for outsourced managed services, and all it provides. A problem that both businesses, and the MSPs that they hire, face is that computers eventually break.


For years now businesses have had to set aside capital to fix and replace their information systems; capital that could be better served invested elsewhere. Managed services tries to put a flat rate on every piece of IT you need managed and comes up with a consistent billable figure that not only allows a business to plan their operational IT budget more accurately, but allows them access to the expertise they may have lacked without a dedicated IT administrator. MSPs form of proactive maintenance can go a long way toward providing the kind of longevity that any organization would want from their hardware; but, while we can do a lot to protect your systems from failure, there’s no way to definitively know when a piece of hardware is going to fail.

When technology breaks, it leaves a hole in your functioning business that has a cost attached to it. If it's a switch or a router, or even a workstation that needs to be replaced, it’s cheap enough. The cost to replace an in-house enterprise server, however, is between $5,000 and $20,000 dollars. Couple that with the fact that hardware prices that had been dropping for a decade have begun to rise, it suggests that it won’t be getting cheaper to replace a physical server unit anytime soon. At Telesys Voice and Data, we like to think of ourselves as solution providers, and today there are more options than ever for the housing, management, and maintenance of an organization’s computing infrastructure, including storage and applications.

When your server is about to fail, and you need a new one, buying a new one has to be a no-brainer. So how do you go about it? How do you get the data from the old hardware to the new hardware? What about networking? With so many factors to consider, relying on the experts is a must. If you have in-house technology professionals, they probably have this process worked out as to not cause the business a lot of additional problems. After all, a failed server carries with it enough anxiety without the additional fear that goes with not being able to do the work that is required to sustain profitability. But, if you don’t have dedicated IT personnel on staff, the process might get a little overwhelming.

Let’s assume that (for this example) your organization’s file server is about to fail and you don’t have any contingency in place. What variables do you need to consider?

  1. Are you backed up?
  2. Do you have failover?
  3. In-house or Cloud
  4. Migration plan: RTO & RPO
  5. Functionality and Security

Are You Backed Up?
Has your organization put in place a backup function? Before we start in on a new server, every business should be utilizing a comprehensive backup and recovery system. Not only do you protect your data (one of the most lucrative assets your business has), but it also gives you failover options that many organizations might not have. Our Backup and Disaster Recovery system features incremental backups and the ability to use the device as a failover server, so your business isn’t dealing with sustained downtime while you replace or repair your server.

Do You Have Failover?
A failover system is a system in place that allows you to protect your organization from system failure. By having a system to continue to access critical data, you can keep business moving while you replace or repair vital hardware. As stated above, our BDR gives temporary failover server capabilities to ensure the smoothest transition you can expect.

In-House or Cloud?
The big decision many businesses have to make nowadays is where to host your server. There are pros and cons to moving your infrastructure to the cloud, as today a well-designed-and-implemented cloud server is often more beneficial depending on the needs of your organization. The average business has multiple servers, so when one is on the verge of failure (or fails outright) and you are forced to use your failover platform as a temporary server, considering a move that will allow you to manage to get the server up and running again efficiently has to be a consideration. There are many cloud-hosted options to consider. Performing the cloud vs in-house determination. When your hardware gets old (or your software is), you have to start to consider your options. Let’s look at some variables you should be cognizant of when deciding whether or not to move your computing infrastructure offsite.

In-House Computing - The traditional method of computing, some would argue, is tried and true. You purchase the hardware outright, you license the software you need, you equip it with the storage you need, and you manage and maintain it in house. The server unit itself is a big expense, but most small to medium-sized businesses could justify the purchase if it was between losing data and continuing efficient production. You have to ascertain what the costs are and see if a new onsite server is cost effective for you.
Cloud Computing - If your computing infrastructure needs to be replenished, there are several great cloud-hosted computing options your business could consider. From affordable public cloud solutions to resource and capital intensive private cloud solutions, the cloud has options for any business that needs to upgrade their computing infrastructure. The cloud also helps organizations that want to put an emphasis on remote work and collaboration.

Migration Plan: RTO & RPO
When migrating data onto a new server from backup, you need to understand the costs of doing so. That’s why disaster recovery experts have defined the necessary metrics you need to understand when recovering data after a server failure (or any major data loss incident). They are Recovery Time Objective (RTO) and Recovery Point Objective. (RPO). In the context of data recovery, the RTO is a measurement of the amount of time your business can go without storage or applications while they are restored, while the RPO is a measure of how far back data recovery needs to go to get your organization up and running efficiently. Typically the two values work against each other, so determining how much data you need and how fast you’ll need it by to keep your company functional becomes extremely important.

New and Old, Side-By-Side
Once you have your new computers up and running with all the software and appliances configured, make sure to leave your old system up (if possible), even if a hardware failure is imminent. This will allow you the time to ensure that your new server is working optimally when it matters most. After you’ve ironed out all the kinks, you then can shut down and recycle your old server.

There are many more tips and tricks we can give you to ensure that in replacing your old technology, you are getting powerful, effective, and reliable upgrades. For more information about proactive managed services that can tell you if it’s time to refresh your hardware, call the IT professionals at Telesys Voice and Data today at (800) 588-4430.

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Why Artificial Intelligence is Now Key to Network Management

Why Artificial Intelligence is Now Key to Network Management

Artificial intelligence is perhaps most commonly known as a malevolent force, thanks to popular culture. HAL 9000, Ultron, and many others have reinforced that A.I. will be the downfall of humanity. In reality, however, A.I. holds more potential utility as a key implementation in your business’ network.

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Why a Hybrid Cloud is Right for Your Business

Why a Hybrid Cloud is Right for Your Business

The cloud can bring numerous benefits to a business. Public cloud offerings can reduce technology costs, provide scalability and flexibility to a business’ computing infrastructure, promote collaboration, protect your business from data loss, and much, much more. What it cannot do, however, is guarantee the control some organizations wish to have over their technology infrastructure. Some businesses prioritize that control, while others are bound by industry and government-induced regulations. For those businesses, there is the hybrid cloud.

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How Business Communications Make Your Processes Better

How Business Communications Make Your Processes Better

Business communications, which is the succinct way to say the sharing of information between people both internal and external to a company, is a key player in that company’s success. Here, we’ll analyze the different types of communication that a business could leverage, and the solutions that best enable them.

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Tip of the Week: How to Consolidate Your Email Management

Tip of the Week: How to Consolidate Your Email Management

Quick question for you: how many email accounts do you have? How many do you have to regularly check? How many different platforms do they utilize? If there’s too many, important communications are easy to miss in the ensuing mess of messages. Fortunately, there are a few ways that this can be avoided, which we’ll review for this week’s tip.

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Why Multitasking Doesn’t Work (and What to Do Instead)

Why Multitasking Doesn’t Work (and What to Do Instead)

In the business world, productivity is everything, which means that many will try to boost their productivity however they can. Many swear by multitasking, or the practice of juggling tasks to keep themselves fresh and productive. However, evidence shows they are mistaken. We’ll go into why, and offer a few more effective alternatives.

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What is Encryption, and Why Do We Need It?

What is Encryption, and Why Do We Need It?

When encryption is discussed, one of its high points that business professionals try to hammer home is that it’s more secure. But what does encryption really mean for businesses? Does it adequately protect data and devices? We’ll walk you through a brief rundown of how encryption works and the role it plays in keeping your business secure.

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