Telesys Voice and Data Blog

When you want your workforce to operate more productively, and engagement has been shown to have positive effects on productivity, it makes sense that you would want to actively promote activities that have been shown to improve engagement. One approach that many companies and organizations are now embracing is gamification. Let’s discuss the concept of gamification, and how it might benefit your business.

It seems that you can find absolutely anything while shopping online, but unfortunately, this also includes cyber threats. No deal is worth the risk of a hacking attack, but some best practices can help you stay safe while searching for that great bargain.

Chatbots have been around for quite some time, and artificial intelligence is shaping the way that they are utilized for the modern business. Virtual assistants have risen in popularity, and they are featured on most smartphones out there. How can these “bots” help your organization?

Paper can be incredibly expensive, especially with the quantity that a normal business goes through every single day. However, not only is it expensive on the monetary side, but also on the environmental side as well. By making some changes around your office, you can be more eco-friendly and budget-friendly by reducing the amount of paper waste your organization suffers from.

Managed services - what are they? The short answer, other people managing the IT systems that you rely on every day to be productive and accomplish your tasks. In essence, they are a freedom from dealing with the troublesome and time-consuming parts of leveraging technology. You may have heard this much about managed services before, but have never been given a deeper understanding of what they entail. That is precisely what we aim to accomplish below.

As you company grows, you will need to invest a good deal of the revenue that you take in to keep operations from falling into complacency. In order to get a good idea what investments would be most advantageous, doing a proactive ROI analysis of project you plan to undertake can put your business in a position to be able to properly anticipate every aspect of a successful project. Let’s take a look at the variables of an ROI analysis.

For many tech-savvy individuals, the expression “Google it” is a well-tested, and approved, method to researching. Are you getting the most out of Google search? Today, we share useful tips on how to better optimize your Google search queries.

In part one of this series we started to go through Facebook privacy failings, but we didn’t really give you any information you can use. For part two, we have decided to take you through some security setting for Facebook. 

Facebook has over two billion users, and as a result, it has its fair share of privacy snafus. While they do (finally) make available all of a person’s Facebook information, their strategies to success are important reasons why there are so many privacy concerns throughout the online world. 

Let me ask you a question… let’s say that you’re about one year from your projected retirement, when a ransomware attack encrypts all of your files. What do you do? Pack it in and retire early? This is precisely the situation that the practitioners of Brookside ENT & Hearing Services of Battle Creek, Michigan, have found themselves in - and it may not be over yet.

Most businesses nowadays require a server in order to operate properly, but these critical pieces of infrastructure aren’t immune to issues. Here, we’ll go over a few common reasons that you may experience a server crash.

The threat landscape is filled with more types of malware than ever. To keep your business’ network running effectively, it’s important to have a strategy to keep malware out. Today, we’ll talk about a few basics you should know to keep your cybersecurity strategy working properly.

Manufacturing products is still a major part of the western economies; and, like other businesses, manufacturers are using information technology to fuel and manage their supply chains and business processes. We’ll take a short look at what IT manufacturers use, and how it helps them forge their business ahead.

Microsoft OneDrive is a cloud file hosting service that uses synchronization to allow users real-time access to saved information. OneDrive, is most associated with Office 365, to which it offers one terabyte of cloud storage (there is a free tier for consumers as well). Since OneDrive is often used to save Word, Excel, Powerpoint, and OneNote documents, having access to this information from your navigation pane inside of Windows 10 makes it simpler for users to get to files inside of OneDrive. Today, we’ll take a look at how to set the feature up to sync with OneDrive.

Consultation is something that can save businesses a considerable amount of time and resources. After all, you can’t expect a business professional to know everything there is to know about everything. Professional services, like those of lawyers, financial consultants, accountants, advisers, and marketing specialists, are required by just about all businesses to at least some extent. Suffice to say that each of these specialists has dedicated software and IT solutions that are needed for success.

In today’s modern business world, you’d be hard-pressed to find an organization that doesn’t utilize the cloud to at least some extent. Let’s take a dive into how businesses use the cloud to be more sustainable and efficient.

Accountants are asked a lot of questions. You’d expect as much as they manage a lot of organizational money, and can give small business owners and executives straight-forward advice about whether or not investments make sense for a company. With the recent increase in technology use for small businesses, accountants have been fielding more than financial queries, they’ve been directly asked about whether a business should implement technology. Today, we are going to explain why, regardless of the answer, your accountant is the wrong person to ask.

Budgeting for your technology can be pretty difficult. You never really know when some problem is going to present itself and cost your business an arm and a leg. Since you can’t always see what’s coming, saving money when you can is important. Let’s take a look at a few ways that you can save money on your business’ IT.

Let me ask you a simple question: how many cell phones have you had over the years? For some of us, upgrades are a yearly occurrence. For others possibly bi-yearly. Have you ever wondered where your old cell phone goes after it is out of your hands? 

Being in IT, we’ve seen and heard it all. Between the campfire horror stories of technicians to the outlandish IT conspiracies and ‘home remedies’ that get passed around, we’ve decided to compile a list of some of our favorite IT and technology myths.

65 of any currency doesn’t seem like a lot of money, but when you are dealing in the cryptocurrency Bitcoin, it adds up quick. One city on Florida’s Atlantic coast is finding that out the hard way after getting hit with a ransomware that stymied the city of 35,000 government’s ability to function. Let’s take a look at the situation that made the city’s leaders agree to pay hundreds of thousands of dollars to scammers.