Telesys Voice and Data Blog

The modern cyberattack is more of a slight of hand than it is a direct attack. With encryption protecting a lot of business data, hackers need to find ways to circumvent that technology. They often do this though phishing. This week, we will take a look at some of the warning signs of phishing to help give you a little better awareness. 

Smartphones are a marvel of modern ingenuity. After looking at employee smartphone use as a problem for much of the past few years, today’s businesses have begun to amend that strategy and are now using employee devices to their advantage. With such a large percentage of today’s workers actively using smartphones, it only makes sense for businesses to try and incorporate their employees’ devices into their day-to-day operational strategy. Today, we’ll take a look at smartphones and how they’ve managed to go from nuisance to necessity. 

If your business is looking to use technology beneficially, the ability to store data is going to be a major consideration you are going to have to confront. After all, not having enough storage space, or having too much, can be major problems for most businesses. Today, we’ll ask some of the most pressing questions you’ll need to answer to get the right (and the right amount of) storage space for your needs.

We hear a lot about the benefits of moving your business to the cloud. It can reduce that big expense on new infrastructure and the ongoing management costs. The cloud can increase the effectiveness of your IT budget. It can add functionality and increase user satisfaction. 

Businesses are rapidly moving all or portions of their IT to the cloud, and for a lot of good reasons, but before you do, it is important to remember the following:

In the business world, productivity is everything, which means that many will try to boost their productivity however they can. Many swear by multitasking, or the practice of juggling tasks to keep themselves fresh and productive. However, evidence shows they are mistaken. We’ll go into why, and offer a few more effective alternatives.

Cybercrime has morphed over the past decade or so. With unbreakable encryption making breaking directly into a network all but impossible, phishing, Distributed Denial of Service (DDoS) attacks, and other methods of indirect hacking have become en vogue. As a result, software companies are looking in some strange places to find building blocks for intrusion mitigation. One interesting emerging technology being used for this purpose is blockchain.

With email being such a huge part of doing business, phishing has become a favorite tool of many scammers. To fight back, it is key that you know how to recognize a phishing email, so we’re dedicating this week’s tip to doing just that.

Cybersecurity is a big point of emphasis for the modern IT administrator. For the private business, it’s important for enough to be done in order to secure the business’ assets, and the integrity of the network itself. Unfortunately, when looking at public computing resources, there isn’t enough talent available to properly secure the systems that government entities rely on. 

Many industries depend on their IT working properly to function as intended, and healthcare is among them. Prior to 2009, information technology had failed to take root, but with the passing of the Health Information Technology for Economic and Clinical Health Act (HITECH Act), the health industry is much more involved and reliant on IT than it has ever been before.

Typically, when a business decides to upgrade their technology it is out of necessity. Either the business grows fast and starts to outpace the existing tech or it is burning through capital and has to find a solution to help optimize its operational efficiency. Of course, a business could very well think that some new technology will improve their profitability, or it could be mandated to change by regulation. 

The right technology can be a catalyst for change. While the right kind of change can be enough to drive innovation and push the limits of your business, the wrong kind of change--namely, employee turnover--can put a halt to productivity and force you to trace your steps back down the old, familiar path of onboarding and training. How can you use technology to retain top talent and reinforce the right message amongst your employees?

Scammers find the holidays to be a wonderful time for stealing from unsuspecting victims. They know that the gift-giving season inspires others to spend a lot of money, which means that sensitive information, like credit card numbers, is up for grabs in bulk. As a consumer yourself, you’ll have to keep an eye out for these scams to make sure that you’re staying as safe as possible this holiday season.

In managing business technology, we are always talking about downtime--how expensive downtime is, how downtime hurts productivity, how there are a multitude of separate situations that can cause downtime. That kind of doom and gloom may not get you to act, but it may just put you off. Today, instead of downtime, we thought we would talk about uptime. 

Microsoft OneDrive is a cloud file hosting service that uses synchronization to allow users real-time access to saved information. OneDrive, is most associated with Office 365, to which it offers one terabyte of cloud storage (there is a free tier for consumers as well). Since OneDrive is often used to save Word, Excel, Powerpoint, and OneNote documents, having access to this information from your navigation pane inside of Windows 10 makes it simpler for users to get to files inside of OneDrive. Today, we’ll take a look at how to set the feature up to sync with OneDrive.

It’s imperative that you keep your IT infrastructure under control, but many organizations push it to the side. The problem is that ignoring IT often makes it so that you aren’t properly evaluating your technology infrastructure and support, meaning that you could be wasting time and resources that would be better spent elsewhere. Ask yourself the following questions to determine whether or not your IT systems are being maintained properly.

The smartphone has become the most utilized computing device in the world. As a result, consumers are looking for the very best of them to get the functionality they demand. The current set of flagship smartphones that are available provide all types of benefits for business, for commerce, and for networking. Today, we’re going to take a look at the best phones you can buy heading into 2020. 

“By failing to prepare, you are preparing to fail.”

This quote is frequently attributed to Benjamin Franklin, and while it may not have actually been said by the Founding Father, it still teaches a valuable lesson - especially where disaster recovery is concerned. In other words, you need to make sure you have a working disaster recovery strategy - working being the key point.

Business is never quite as simple as it’s made out to be, and nowhere is this more true than with your organization’s IT. Today we will be covering some of the most important parts of your IT’s decision making that will need to be addressed, questions and concerns included, especially in regard to business-critical functions.

Businesses are using more data than ever. Unfortunately, the data is usually spread out over different systems. Typically, this would make managing this data extraordinarily difficult, but with virtualization, the modern business that wants to use its data, can, efficiently. 

Microsoft Office is the most utilized productivity suite in the world; and, there are several reasons why. One of the most cited is that they routinely update the applications with new and innovative features. Office 2019 has been out for just under a year and today, we’ll talk about the biggest improvements Microsoft has made within their signature productivity suite.