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Telesys Voice and Data Blog

Telesys Voice and Data has been serving the Richland Hills area since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: How to Know Who Is Using Your WiFi

b2ap3_thumbnail_how_to_wifi_400.jpgWe all know how annoying WiFi can be at times. Sometimes it’s simply a bad connection, or perhaps there are too many devices accessing your network. Or, maybe it’s your sneaky neighbor stealing your WiFi. Regardless of what the cause is, there’s a way to check your WiFi usage in the Windows operating system.

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Will Microsoft’s New Office App Sway Dethrone PowerPoint?

b2ap3_thumbnail_microsoft_sway_400.jpgMicrosoft’s latest Office application, MS Sway, is looking to make some big changes to the way professionals display presentations. Designed as a cross-platform content aggregation tool, Sway is capable of creating and sharing dynamic web-based presentations that are just bold enough to catch the eye. How is Microsoft Sway looking to change the way businesses present information?

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The US Military Plans to Bring Biometric Passwords to the Public

b2ap3_thumbnail_biometric_security_systems_400.jpgHumans are always trying to improve security protocols that can protect against increasingly advanced online threats. Unfortunately, the threats only grow stronger in response, and the war against malicious online activity rages on. Biometrics are security measures that are growing in popularity, but are expensive and difficult to integrate. Now, the US military is funding a campaign to make it more readily available to end users.

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Tip of the Week: How to Respond to Internet Trolls and Online Criticism

b2ap3_thumbnail_internet_troll_400.jpgNot everyone you meet on the Internet is going to have the same opinion as you. This ordinarily wouldn’t be a problem, since most people are reasonable and can realize when not to open their mouth; but on the Internet, anonymity breeds a foul creature with a mind for mischief: The Internet troll. They often respond to posts and comments in a condescending or crude, obnoxious manner in a deliberate attempt to anger the original poster.

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All It Takes is an Instant to Lose Your Data

b2ap3_thumbnail_do_not_lose_your_data_400.jpgYou’re walking your dog when all of a sudden, you get this game-changing idea for how to manage your technology. You get excited to integrate it into your IT strategy, but by the time you get home, the thought is gone and you can’t remember it. This “Eureka” moment is just like data loss; it could occur at any time, and without warning, whether you’re ready for it or not.

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Fare Thee Well RadioShack, Makers of Fine Electronics and Sweet Commercials

b2ap3_thumbnail_radio_shack_bankruptcy_400.jpgLast February RadioShack declared Chapter 11 bankruptcy and announced plans to sell between 1,500 and 2,400 of its stores. IT techie’s around the country are mourning the loss. It almost feels like losing a friend that’s always been there for you. We need closure, so let’s all gather around the store’s silicone grave and say fare thee well to RadioShack.

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The Advantage of Knowing Why a Client is Calling Before You Answer

b2ap3_thumbnail_voip_is_cost_effective_400.jpgAre your employees trained to answer the phones in a helpful and professional manner? If you're not intentional about this, calls made to your company will be fumbled, notes will be scribbled on paper, and clients will lose confidence in your business. One way to really impress callers is to equip your staff with phone features allowing them to know pertinent information about a client before they answer the phone.

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How to Remove the Harmful Superfish App Off Your PC

b2ap3_thumbnail_lenovo-superfish_400.jpgOne would assume that software preinstalled on a new PC is secure and has been properly vetted by the manufacturer. This is the case 99 percent of the time, but an exception has recently been discovered with the Superfish app, which came installed on new Lenovo computers sold between September and December of 2014. How can you protect your PC from this fishy security threat?

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Tip of the Week: Understanding Business Technology Acronyms

b2ap3_thumbnail_what_do_these_acronyms_mean_400.jpgBefore investing in a solution for your business, it’s important to understand what you’re getting into. Sometimes it can be difficult, especially with all of the jargon floating around. In fact, an excessive amount of this “geekspeak” can intimidate prospective clients, and maybe even frighten away a sale. While it’s avoided as much as possible, it sometimes can’t be helped, and some business owners are still lost on certain sayings or acronyms.

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Windows Server 2003’s End of Support Date is Fast-Approaching

b2ap3_thumbnail_windows_server_2003_400.jpgLast year, Microsoft pulled the plug on Windows XP’s support. Now, one year later, Windows Server 2003 is scheduled to meet its demise. If your servers are still running Windows Server 2003 as their operating system, it’s important to upgrade before the end of support date of July 14th. Otherwise, you could be running a server operating system without necessary patches and security updates.

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Microsoft PowerPoint is Useful, but Not In the Courtroom

b2ap3_thumbnail_powerpoint_no_courts_400.jpgWe all know Microsoft PowerPoint as a great presentation tool which can help you drive information home to the audience. Naturally, this makes it a great medium for use in more than one type of professional environment. It can be used for webinars, lectures, and even the courtrooms; but is a legal trial really a place for a slideshow?

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Massive Healthcare Provider Anthem Hacked: How to Protect Yourself

b2ap3_thumbnail_it_health_security_400.jpgProbably one of the more dangerous hacks so far in 2015, healthcare-provider Anthem has been breached by hackers and its data accessed. The breach may have provided the hackers with up to 80 million sensitive customer records, including Social Security numbers, dates of birth, and much, much more.

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Tip of the Week: How to Go Back in Microsoft Word

b2ap3_thumbnail_ms_word_400.jpgWhen working on a project, it can be helpful to retrace your steps. This is especially true when using Microsoft Word. To help you find where you were last at in Word, Microsoft has a Go Back command that’s not very well known. For this week’s tip, we’ll show you how to use it.

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All You Need is Love... and a Network Security Solution

b2ap3_thumbnail_all_you_need_is_love_400.jpgHave you tried online dating? There are many happy couples who attribute their love to the matchmaking algorithm of an online website. Internet dating is a legitimate option for modern singles, but like most good things on the web, naive users run a risk of getting scammed.

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Windows 10, Spartan, HoloLens, and More: The Microsoft Live Event in Retrospective

b2ap3_thumbnail_windows_logo_10_400.jpgA few weeks ago, Microsoft presented several of their latest projects at a live event. As expected, there was a lot of focus put on the new Windows operating system, Windows 10, in addition to their in-development browser Spartan; but what we didn’t expect Microsoft to show off was a slew of brand spanking new consumer technologies.

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Tip of the Week: How to Stay Safe on a Public WiFi Network

b2ap3_thumbnail_public_wifi_400.jpgWith the Internet of Things fast approaching, and BYOD becoming prevalent in the business world, there are a lot more devices connecting to wireless networks now than at any time in history. This makes new technology far more mobile, but it also means that more threats are able to access networks from countless new entry points. These threats can access your business’s devices which contain sensitive corporate data. How can you protect your devices from this wave of new threats?

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Does Your Company’s Email Solution Optimize Security and Productivity?

b2ap3_thumbnail_email_productivity_400.jpgEmail has revolutionized the way we communicate, but in some cases it can be a dangerous distraction to productivity. This is especially true if your company is trying to maintain its own Exchange mail server. Does having email on the brain give you a headache? If so, you might consider looking into our hosted email Exchange solution.

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Tip of the Week: How to Avoid 7 Common Communication Blunders

b2ap3_thumbnail_not_like_that_400.jpgAt this point, running your business is easy as pie; however, you might still be having issues dealing with your team. The problem might lie in how you’re communicating with them. Even something as simple as changing the way you make small talk in the office could drastically improve your reputation in the eyes of coworkers, and increase employee morale.

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The Best Way to Take Advantage of New Tech is With a Long-Term Replacement Plan

b2ap3_thumbnail_technology_strategy_400.jpgNew technology is meant to improve upon its previous design. This is technology 101. Despite this well-known fact, many business owners are hesitant to adopt new technology, choosing instead to continue using older equipment in an effort to save money. A better approach to technology for your business is to have a long-term replacement plan.

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Technology Helps World’s Largest Machine Unleash Maximum Devastation Upon the Earth [VIDEO]

b2ap3_thumbnail_technology_automation_400.jpgThe world’s largest terrestrial vehicle is the German-made bucket-wheel excavator known as “Bagger 293.” Used for open-pit mining, Bagger 293 hulks over the landscape at a length of 722 feet, and a height of 310 feet (twice the size of the Statue of Liberty). As a bonus, this beast-of-a-machine is made more ferocious thanks to remote technology.

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Let's look at the definition of disaster. dis·as·ter A calamitous event, especially one occurring suddenly and causing great loss of life, damage, or hardship, as a flood, airplane crash, or business failure.To Telesys Voice and Data, a disaster is anything that involves a major loss of data or major downt...
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