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Telesys Voice and Data Blog

Telesys Voice and Data has been serving the Richland Hills area since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

FREE Printout: IT Security End-User Checklist

FREE Printout: IT Security End-User Checklist

This guide was created so that business owners, office managers, and IT departments can provide it as an educational resource to showcase some of the most basic IT security practices that can be implemented in your workplace. We recommend printing this out and handing it out to your staff for maximum results.

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Managed IT Services Provide Good Value for SMBs

Managed IT Services Provide Good Value for SMBs

Every business needs technology support. This statement is more true today than it has ever been before. As your organization adds new technology to its infrastructure, it will naturally grow more complex and difficult to maintain. Thankfully, you don’t necessarily have to go about this alone. By working with an outsourced third party, your business can take advantage of all kinds of great solutions for a fraction of the cost.

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Tech Term: Opening the Spam Folder

Tech Term: Opening the Spam Folder

Spam is a tricky subject to talk about, as it seems everyone has a different definition for it. Yet, most have come to the conclusion that spam is a bad thing. For today’s Tech Term, we want to delve deep into the different kinds of spam out there, as well as theorize where the term even came from.

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A “Disaster” Covers More Than You’d Think

A “Disaster” Covers More Than You’d Think

What one organization considers a disaster might be much different than what another business might see as disastrous. Perhaps one sees the loss of a few hours and a few files as something that can be recovered, while another sees every lost moment and each iota of data as a catastrophe. Whichever camp you find yourself in, you need to be able to do two things: first, gauge how serious a given data loss disaster is, and secondly, establish what must be done to get back in action following said disaster.

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Where There’s Data Loss, There’s Trouble

Where There’s Data Loss, There’s Trouble

Data loss can have lasting effects upon your business, usually measured in lost productivity and capital. In other words, data loss is often measured by the cost required to retrieve, restore, and/or repair its effects. Of course, this is only the beginning of how data loss can impact your operations.

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Tech Term: An Introduction to Proxy Servers

Tech Term: An Introduction to Proxy Servers

There are plenty of technical terms and solutions that, while heard of frequently enough, it may not be completely clear what they mean or refer to. A proxy server is an excellent example of such a solution. This week, we’ll examine this tech term and review how utilizing proxy servers can help your business.

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What Is All This Talk About the Cloud?

What Is All This Talk About the Cloud?

Cloud computing is one of the best ways that your business can compete with larger enterprises. Today, you can adopt the cloud and take advantage of countless services, but are you doing so yet? If not, we’ll help walk you through some of the best ways that your organization can leverage the cloud.

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BYOD is Only Helpful If the Devices Are Secure

BYOD is Only Helpful If the Devices Are Secure

Mobile devices are so common nowadays that you’ll likely encounter your employees bringing multiple devices to the office on a regular basis. Little do they know that everything they bring with them, from their Fitbit to their laptop, poses a security threat. Of course, the threat level from each individual device will depend on what it is exactly, but the point stands that the less you do about mobile device security now, the more danger your organization will be in down the road.

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Do You Know What to Do When Involved in Identity Theft?

Do You Know What to Do When Involved in Identity Theft?

The unfortunate truth of increased technology use in the workplace is that there is a corresponding increase in the potential for cybercrime, more specifically identity theft, to strike the workplace. The question is, what can you do to help prevent it, and how should you react to it should it strike?

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Failing Technology and Your Data

Failing Technology and Your Data

The sad truth about computers is that when they inevitably break, you have to get them fixed; or, you have to order a new one. When PCs started to be utilized for mass productivity, however, businesses had to find a better way. It’s been years since the first managed services provider hung out their shingle, and over that relatively short time the managed services industry has grown to be a $150 billion-a-year industry. The combination of IT becoming an important part of nearly every business resulted in the obvious demand for affordable IT support. This trend has seen many businesses cutting IT staff to make way for outsourced managed services, and all it provides. A problem that both businesses, and the MSPs that they hire, face is that computers eventually break.

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Tech Term: What Does “Encryption” Mean?

Tech Term: What Does “Encryption” Mean?

Email is a solution that needs to be protected, lest you expose important information to any onlookers while messages are in transit. Encryption is one of the key ways you can make sure that your messages are safe, but email hasn’t always used this method to secure messages. In fact, it wasn’t until relatively recently that encryption became a staple of the major email providers.

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Why You’ll Likely See More and More Chatbots

Why You’ll Likely See More and More Chatbots

Chatbots have been around for quite some time, and artificial intelligence is shaping the way that they are utilized for the modern business. Virtual assistants have risen in popularity, and they are featured on most smartphones out there. How can these “bots” help your organization?

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Remote Work is a Huge Help, With the Right Preparation

Remote Work is a Huge Help, With the Right Preparation

There are plenty of benefits to allowing your employees to work from home, but that doesn’t mean you can just implement it without consideration and planning. You have to have a system in place that allows you to enjoy the benefits of remote capabilities while mitigating some of its potential risks.

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Tech Term: Exploring Network Attached Storage

Tech Term: Exploring Network Attached Storage

IT is filled with jargon and terms that are likely to bamboozle someone without hands-on experience with the solutions that power a business. One such term is network attached storage, or its shorthand, NAS. Today, we’ll examine this tech term to learn more about it, and what influence - if any - it should have on your business.

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3 Types of Software and How Businesses Use Them

3 Types of Software and How Businesses Use Them

For the modern business owner or executive, making smart business decisions has become a necessity. Margins are small, efficiency is key, and if we were to be completely honest, business is a day-in and day-out grind. In the course of doing business much is made of cost reduction and curtailing inefficiencies that lead to wasted capital. Much is made of collaborative systems that allow for remote access. Much is made of protocol, process, and performance. With so many moving parts in every business, there has to be the “glue” that allows for cohesive actions to be taken. That “glue” is software.

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Ransomware Makes Backup a Necessity

Ransomware Makes Backup a Necessity

Your business relies on its data to succeed, which lends itself to the fact that your organization needs to have some sort of security measures put into place to guarantee its safety. 2018 is thought to be the year of ransomware, so it stands to reason that your business should prepare to deal with it. One of the best ways to deal with ransomware is to make sure that your company has a plan to restore data affected by said ransomware.

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4 Ways a Managed Service Provider Can Help Your Business

4 Ways a Managed Service Provider Can Help Your Business

How much does your business rely on technology to keep your organization running forward? As business technology becomes more complex, it’s becoming increasingly popular for organizations to have their own internal IT departments to manage and maintain it. Yet, small businesses don’t often have the necessary funds for such a feat. How can your company afford quality IT service? You can start by pursuing managed IT solutions from a managed service provider.

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Overburdened Business Owners Should Consider Managed IT

Overburdened Business Owners Should Consider Managed IT

It’s no secret that a business owner has more than enough to deal with, regardless of that business’ size.

Whether the business has 10 employees or 100, the business owner has to deal with the stress of managing the minutiae of everyday operations, along with any other issues that may pop up. As one might assume, financial concerns can contribute considerably to that stress.

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Here Are the Benefits of Using Cloud-Based Document Management

Here Are the Benefits of Using Cloud-Based Document Management

How many documents does your organization accumulate just by simply staying in business? There’s no doubt that you’re sick of the traditional filing cabinet, which is both hard to move around and a pain to organize. Thankfully, modern technology solutions have afforded businesses just like yours with the ability to host and manage documents in a digital, cloud-based environment.

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Tip of the Week: Choosing the Right Storage for Your Business

Tip of the Week: Choosing the Right Storage for Your Business

Regardless of where it is kept, your data’s security is of paramount importance. However, this doesn’t mean that the decision between leveraging the cloud or an on-premise server for your data storage needs isn’t an important one. For this week’s tip, we’ll weigh these options against each other to help you establish which is the better option for your business’ needs.

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Let's look at the definition of disaster. dis·as·ter A calamitous event, especially one occurring suddenly and causing great loss of life, damage, or hardship, as a flood, airplane crash, or business failure.To Telesys Voice and Data, a disaster is anything that involves a major loss of data or major downt...
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