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Telesys Voice and Data Blog

Telesys Voice and Data has been serving the Richland Hills area since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: Closed a Tab Accidentally? Here’s How to Restore It

Tip of the Week: Closed a Tab Accidentally? Here’s How to Restore It

Everyone has accidentally closed an important web browser tab before they were finished with it. What can you really do about it, though? You might expect that you have to search for the page again, but there’s a much easier way to do it. In your Google Chrome browser on a PC or smartphone, you can reopen closed tabs relatively easily.

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30 Schools Shut Down In Montana After Cyber Attack

30 Schools Shut Down In Montana After Cyber Attack

Students generally love it when classes are cancelled for whatever reason, but thanks to a cybercriminal group called TheDarkOverlord Solutions, a school in Flathead Valley, Montana was disrupted for an extended period of time. This downtime resulted in a disruption of operations for over 30 schools, as well as the threat to the personal information of countless teachers, students, and administrators due to a ransomware attack.

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How do you want your business phone system communications deployed?

If your organization is evaluating new business communications systems, no doubt it is looking seriously at voice over Internet Protocol (VoIP or just IP). VoIP streamlines the business network infrastructure, running telephone and data services over the same network. VoIP brings new features that the traditional digital phone system couldn’t dream of. Conversely, digital phone systems have many capabilities that many people are unaware of.

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Tip of the Week: 3 More Useful Microsoft Word Features

Tip of the Week: 3 More Useful Microsoft Word Features

Microsoft Word has long since established itself as the primary word processing software in the business world, but even some power users don’t necessarily know about all of the hidden features that exist in it. Here are three of the best Word capabilities that you’ll be sure to use next time you’re in a pinch.

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Don’t Be Like These 14 Million US Businesses and Ignore Data Security

Don’t Be Like These 14 Million US Businesses and Ignore Data Security

If you run a small business, you might consider yourself a small target of hacking attacks. It might make sense to think of it in this way, but this actually is not advisable to think of it in this way. According to a recent survey by CNBC and SurveyMonkey, only two percent of small businesses see cyber attacks as anything worth worrying about. This leads us to the next question… are you one of them?

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What Effect Could Artificial Intelligence Have On Your Business?

What Effect Could Artificial Intelligence Have On Your Business?

Artificial intelligence is becoming more and more accessible to businesses of all sizes. In fact, it is swiftly becoming apparent that businesses that aren’t actively considering how to leverage AI in their processes are doing themselves a disservice.

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Tip of the Week: The Only Feature Android Oreo Is Missing Is the Cream Filling

Tip of the Week: The Only Feature Android Oreo Is Missing Is the Cream Filling

The latest version of Android, Oreo (version 8.0), was released earlier this year. Has your phone received the update to it yet? Either way, you’ll want to know what features it has, including how it can help you get more done. Here are five of the many new additions offered by this update to Android Oreo operating system.

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3 Ways To Improve Your Business’ Data Security

3 Ways To Improve Your Business’ Data Security

Data security, always an important topic, has been made even more urgent by the Equifax data breach and the fact that 143 million users had their personal information stolen after entrusting it (or not) to Equifax. You need to consider what would happen if your business were on the receiving end of a data breach, and prepare to handle this truly unpleasant circumstance.

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October is Cybersecurity Awareness Month

October is Cybersecurity Awareness Month

Cybercrime is the fastest growing criminal activity in the world. From the largest enterprise to the individual, it can affect anyone, anywhere. To help ensure the cybersecurity of American citizens and their businesses, the Department of Homeland Security (DHS), United States Computer Emergency Readiness Team (CERT), and the Federal Bureau of Investigation (FBI) and other agencies work together every October to raise awareness about the threats people face online through a series of educational events and activities.

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Tip of the Week: How to Find the Best VPN for Your Privacy

Tip of the Week: How to Find the Best VPN for Your Privacy

With all of the talk about the FCC and Net Neutrality in the recent news, a lot of computer users are concerned about the amount of privacy afforded them by their Internet service providers--and rightfully so. Regardless of whether the net neutrality ruling was justified (hint: it wasn’t), users are finding that they have to take their privacy into their own hands. The easiest way to do so is with a Virtual Private Network.

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Charity Scams Are Very Real. Here’s How To Dodge Them

Charity Scams Are Very Real. Here’s How To Dodge Them

Dealing with disasters are a part of doing business. You know how difficult it is to recover from a devastating flood or storm. While businesses tend to suffer from these situations, countless individuals suffer every time a natural disaster hits. Just take a look at the United States in recent weeks. Even though you may want to donate to people suffering from hurricanes, there are illegitimate charities out there that want to make a quick buck off of your generosity.

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Adware Lawsuit Between Lenovo And FTC Settled

Adware Lawsuit Between Lenovo And FTC Settled

About two and a half years ago, Lenovo was brought under fire for manufacturing products that had adware preinstalled on them. This malware, a variant called Superfish, was installed on up to 750,000 Lenovo devices, and the company--eager to put this incident behind them--still refuses to admit fault, despite paying reparations and other fees as a result. Superfish allowed access to sensitive information and a root certificate, which could be used to access encrypted data on the same network. All in all, it was a rather embarrassing and dangerous scenario for Lenovo, and it comes with its fair share of consequences.

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Tip of the Week: Ransomware Is Exploding… Is Your Business Ready For The Blast?

Tip of the Week: Ransomware Is Exploding… Is Your Business Ready For The Blast?

When it comes to Internet threats, ransomware is the one that causes the most fear, especially for small and medium-sized businesses, as it should. According to the Cisco 2017 Annual Cybersecurity Report, ransomware is growing at a yearly rate of 350%. It’s time to make sure that you’re doing what you can to stop your business from becoming another ransomware statistic. Here’s five very good tips that will help you avoid becoming a victim of the next big ransomware attack!

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SMiShing: A New Mobile Computing Scam

SMiShing: A New Mobile Computing Scam

Chances are, you’ve heard of phishing before--emails that promise some benefit or prize if you only click on the included link, that actually only results in trouble for you and your data. Unfortunately, as technology has embraced mobility, so have phishing attempts. This is why you must also be aware of SMiShing scams.

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Who Needs To Be Involved In Network Security? Simple: Everyone

Who Needs To Be Involved In Network Security? Simple: Everyone

Network security is an important part of keeping both your business and your staff away from online threats, but it’s not enough to implement the best, most comprehensive solutions on the market. There are a surprising number of facets to network security, and in order to optimize protection against online threats, you’ll need to know all of them. Thankfully, you don’t have to do this alone.

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Tip of the Week: 11 Technology Buzzwords Every SMB Should Know

Tip of the Week: 11 Technology Buzzwords Every SMB Should Know

Have you ever felt like talking to someone in the technology industry was like speaking with someone who spoke a different language? You’re not alone. It’s no secret that the IT industry loves their jargon - and has dozens of buzzwords at any given time. These are a few such words that have the industry buzzing right now!

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Lessons Your Business Can Learn From the Galaxy Note 7 and 8

Lessons Your Business Can Learn From the Galaxy Note 7 and 8

Samsung fans are getting geared up for the release of their new smartphone, the Galaxy Note 8. Even though it might seem as though the technology world has moved on from the exploding Note 7, you can be sure that Samsung is still feeling the reverberations from last year’s debacle that resulted from the now-infamous exploding of their much-anticipated Galaxy Note 7.

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3 Steps to Successful Business Continuity Planning

3 Steps to Successful Business Continuity Planning

By now, you’ve probably heard about the importance of business continuity and disaster recovery planning for small businesses. According to FEMA, more businesses have business continuity plans than ever before. With so many SMBs looking to secure their future, there are still a few aspects of business continuity planning that today’s business need to comprehend. After all, there is more to it than just data backup. Disaster recovery is something that needs to be planned, practiced and updated.

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Tip of the Week: Create Envelopes For Your Whole Contact List With Word

Tip of the Week: Create Envelopes For Your Whole Contact List With Word

Microsoft Office has many capabilities that aren’t fully utilized by the majority of their users. Mail merges in Word used to be a time consuming, frustrating process. With each new edition of Word, Microsoft has refined the process to make it a lot more user-friendly. Take the following steps to create a professional looking envelope for your business that easily adds a list of contacts from a CSV file, Outlook, and more.

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Protecting Your Data Is Easier With A VPN

Protecting Your Data Is Easier With A VPN

Does your business focus enough on security? One of the best solutions that you can consider is a virtual private network, or VPN. By implementing a VPN solution, you can improve the security and privacy on your devices even while out of the office on important business trips or at conferences. What can a VPN do for your business?

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Don't be Afraid to Replace Got an older PC that's causing you a lot of issues? Older technology is typically more expensive to run, and after a while, it's cheaper to simply buy a new desktop than it is to continue pouring money into something that always seems broken. It's a great time to buy wo...
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